The customer stated the store had lost power and now the kiosk screen if flashing.
There is a mandatory 4 business days in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
10.22.25 Hshaw - missing FSR form with cust print name
🔧Work Performed
replaced l assembly and power cord
🔍Technician Findings
won't power on
⚠️Problem Description
The customer stated the store had lost power and now the kiosk screen if flashing.
There is a mandatory 4 business days in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
Work Order: WO-01308882
Account: TEXAS MEDICAL SCREENING
Customer Case Number:
Location: V/M PRICE CHOPPER #437
Address: 520 S. COMMERCIAL, HARRISONVILLE, MO 64701
Manufacturer: Merge SH Holdings, Inc.
Model #: 90550
Serial #: 550-006843
Contact Name: Kevin
Contact Phone: 816-380-8037
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