1/13 MOwens Lacey replied back that Thursday is the best day to schedule. Sent reply back to her to confirm scheduling the inspection visit for Thurs. 1/22 with arrival between 8-9am.
1/12 MOwens Sent email to Lacey asking for good date to schedule the inspection visit during Jan.
🔧Work Performed
1-22-26 CTM - Performed Annual Inspection on all medical equipment located Total of 108 pieces of medical equipment inspected . ALL TESTED PASS. Notified POC Lacey Booth of findings and completion .
🔍Technician Findings
1-22-26 CTM - Perform Annual Inspection on all medical equipment located . Notify POC Lacey Booth of findings and completion .
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
91 pcs
https://www.ebiotrack.com/inspection.php?iid=30642
📧
Email:RE: [EXTERNAL] Oak Street Health - Durham NC Annual Tagged Equipment Inspection
Completed Jan 13, 2026
From: mowens@emsar.com
To: lacey.booth@oakstreethealth.com
I will schedule the inspection visit for next Thurs. 1/22 with arrival between 8-9am. Chris Morning will complete the inspection.
Thanks
Melissa
From: Lacey Booth <lacey.booth@oakstreethealth.com>
Sent: Tuesday, January 13, 2026 10:42 AM
To: Melissa Owens <mowens@emsar.com>
Subject: Re: [EXTERNAL] Oak Street Health - Durham NC Annual Tagged Equipment Inspection
Hi Melissa,
A Thursday would be best fo
📧
Email:Oak Street Health - Durham NC Annual Tagged Equipment Inspection
Completed Jan 12, 2026
From: mowens@emsar.com
To: lacey.booth@oakstreethealth.com
Lacey
It is time again to complete the annual inspection on the tagged medical equipment at this location. Does any day during the week work to schedule the visit during January?
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc> <http://twitter.com/emsa
Nov 7, 2025 1:34pm
@Scott Berry I see that the last inspection for this location was Jan 2025. Should the due date be changed ?
📅
WO-01309008 - Inspection - Durham - Oak Street Health - Durham
Jan 22, 2026 8:00am – 3:00pm
Work Order: WO-01309008
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Durham
Address: 3729 N Roxboro St, Suite B, Durham, NC 27704
Manufacturer:
Model #:
Serial #:
Contact Name: Lacey Booth
Contact Phone: 9196337346
Contact Email: lacey.booth@oakstreeth
Timeline
📞
Case Linked Oct 11, 7:00 AM
Case Number:00534777
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳0.0 business days
📋
▶
2
Work Order Created Oct 13, 10:43 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Oct 13, 11:15 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:31m
🚨61.0 business days
🗓️
▶
2
Status: Scheduled Jan 13, 11:25 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-01-22T13:00:00.000+0000
⚠️7.0 business days
🔧
Status: Tech On Site by Christopher MorningJan 22, 8:47 AM
From:Scheduled
To:Tech On Site
Duration in Previous:8d 21h
⏱️
2x Labor Added Jan 22, 8:52 AM
Type:Labor, Travel
Status:Open
Qty:1.25, 41
⏱️
▶
2
Labor Added Jan 22, 12:33 PM
Labor Added → Status: Completed
✔️
Status: Completed by Christopher Morning
From:Tech On Site
To:Completed
Duration in Previous:3h 47m
⏱️
▶
2
2x Labor Added Jan 22, 1:32 PM
2x Labor Added → Status: Closed
🏁
Status: Closed by Christopher Morning
From:Completed
To:Closed
Duration in Previous:58m
📄
Status: Ready to Bill by Diane PattonJan 23, 11:19 AM
From:Closed
To:Ready to Bill
Duration in Previous:21h 46m
⚠️7.0 business days
📨
Status: Invoice Pending by Diane PattonFeb 2, 4:50 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:10d 5h
🧾
▶
2
Invoice Created Feb 3, 2:23 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:21h 32m
Bottlenecks
Assigned
Duration: 61.0 business days (threshold: 4.0 business hours)
Exceeded by 60.5 business days
Scheduled
Duration: 6.9 business days (threshold: 2.0 business days)
Exceeded by 4.9 business days
Closed
Duration: 1.7 business days (threshold: 1.0 business days)
Exceeded by 5.5 business hours
Ready to Bill
Duration: 7.0 business days (threshold: 1.0 business days)