Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 137
https://www.ebiotrack.com/inspection.php?iid=30660
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
12/11 KSmith -- Scheduled return trip for 12/18 with Nancy. 9-11am
12/10 SRogers: updating to reschedule, 1/2 day needed to finish.
12/10 KSmith -- Nancy approved returned on 12/18 to finish the inspection if needed
12/9 KSmith -- Return trip needed to finish inspection. Sent email to Nancy to schedule for 12/18.
10/16 KSmith -- Scheduled for 12/9-12/10 with Nancy
10/16 KSmith -- Sent email to schedule for 12/9-12/10
🔧Work Performed
Inspection completed 123 devices
🔍Technician Findings
Inspection due
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 137
https://www.ebiotrack.com/inspection.php?iid=30660
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📧
Email:Re: [EXTERNAL] Oak Street Health - Washington Heights -- EMSAR Inspection -- WO-01309032
Completed Dec 10, 2025
From: nancy.deleon@oakstreethealth.com
To: ksmith@emsar.com
Sounds good, thank you.
Nancy De Leon
|Practice Manager| p. (212) 740-2020 f. (646) 219-2364| Washington Heights
Oak Street Health| www.oakstreethealth.com <https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86ZjMzOWMzNDFiY2QzNTg4NGY5ODlmMmExNjdhYzQ0Yzg6Nzo0NTJiOmQzMDIwMjVhOWM5ZmE2ZDg0ZmZjZDZkZTZhMjFlMzhlZjdlNTY4MDg1MTNlZjZkM2JkOWVmOGI1YTQwNjlmNTg6aDpUOkY>
On Wed, Dec 10,
📧
Email:Re: [EXTERNAL] Oak Street Health - Washington Heights -- EMSAR Inspection -- WO-01309032
Completed Dec 10, 2025
From: nancy.deleon@oakstreethealth.com
To: ksmith@emsar.com
Yes, that will be fine.
Nancy De Leon
|Practice Manager| p. (212) 740-2020 f. (646) 219-2364| Washington Heights
Oak Street Health| www.oakstreethealth.com <https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86MDU5MjE3MDg1NDY4YjBmNjJkNTAyYjNmYWJiODAyMDg6NzoxMTllOmM4MzZmYmJhZmIzNjhhNGIyZTk2YmFiMjU4NjJkZGQzZjVhNjU2YTJjMmYwZGI4MDY2MDVkNzZmYTA4NTAxNTY6aDpUOkY>
On Tue, Dec 9,
📧
Email:Re: [EXTERNAL] Oak Street Health - Washington Heights -- EMSAR Inspection -- WO-01309032
Completed Oct 16, 2025
From: nancy.deleon@oakstreethealth.com
To: ksmith@emsar.com
Hello,
Yes, Tuesday December 9th works for the inspection.
Best,
Nancy
Nancy De Leon
|Practice Manager| p. (212) 740-2020 f. (646) 219-2364| Washington Heights
Oak Street Health| www.oakstreethealth.com <https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86NTc0NmYwNjEwYWY0NTE0M2FhZTM4Y2U4ZjMwY2U2NWI6NzpiOTBlOjY1ZDQ3ZGNkNTBiOWMwMzc3ODMwZWViYmRmMjU5ZWZmYjg5MTYwNDNkYmI5OGJkZTdhZ
📧
Email: Oak Street Health - Washington Heights -- EMSAR Inspection -- WO-01309032
Completed Oct 16, 2025
To: nancy.deleon@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Oak Street Health - Washington Heights -- EMSAR Inspection -- WO-01309032
Body:
Hi Nancy,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Oak Street Health - Washington Heights located at 4405 Broadway?
If not, would you have the contact information of the person I need to speak with?
If you ar
📅
WO-01309032 - Inspection - New York - Oak Street Health - Washington Heights
Dec 18, 2025 9:00am – 1:00pm
Work Order: WO-01309032
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Washington Heights
Address: 4405 Broadway, New York, NY 10040
Manufacturer:
Model #:
Serial #:
Contact Name: Nancy Deleon
Contact Phone: 3477144564
Contact Email: nancy.deleon@oakstreethealth.c
Timeline
📞
Case Linked Oct 13, 7:00 AM
Case Number:00534847
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Oct 13, 11:22 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Oct 16, 11:34 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:3d 0h
🗓️
▶
2
Status: Scheduled Oct 16, 12:27 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-12-09T14:00:00.000+0000
🚨36.0 business days
⏱️
3x Labor Added Dec 9, 11:39 AM
Type:Labor, Travel
Status:Open
Qty:0.75, 12
⏱️
2x Labor Added Dec 9, 4:37 PM
Type:Labor
Status:Open
Qty:5, 0.5
🔄
Status: Reschedule by Kourtney SmithDec 9, 4:57 PM
From:Scheduled
To:Reschedule
Duration in Previous:54d 5h
🗓️
▶
2
Status: Scheduled Dec 10, 8:17 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-12-09T14:00:00.000+0000
⏱️
4x Labor Added Dec 10, 1:16 PM
Type:Labor, Travel
Status:Open
Qty:1, 0.5, 34, 12
⏱️
2x Labor Added Dec 10, 5:12 PM
Type:Labor
Status:Open
Qty:3.25, 0.75
🔄
Status: Reschedule by Shawn RogersDec 10, 9:06 PM
From:Scheduled
To:Reschedule
Duration in Previous:12h 49m
🗓️
▶
2
Status: Scheduled Dec 11, 8:38 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-12-18T14:00:00.000+0000
⚠️6.0 business days
⏱️
3x Labor Added Dec 18, 12:53 PM
Type:Labor, Travel
Status:Open
Qty:1.75, 32, 12
⏱️
▶
2
2x Labor Added Dec 18, 4:30 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Edward Arias
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:7d 7h, 0m
⏳2.9 business days
📄
Status: Ready to Bill by Diane PattonDec 22, 5:25 PM
From:Closed
To:Ready to Bill
Duration in Previous:4d 0h
⚠️7.8 business days
📨
Status: Invoice Pending by Diane PattonJan 2, 6:10 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:11d 0h
🧾
▶
2
Invoice Created Jan 2, 6:30 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:19m
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Scheduled
Duration: 35.9 business days (threshold: 2.0 business days)
Exceeded by 33.9 business days
Scheduled
Duration: 6.0 business days (threshold: 2.0 business days)
Exceeded by 4.0 business days
Closed
Duration: 2.3 business days (threshold: 1.0 business days)
Exceeded by 1.3 business days
Ready to Bill
Duration: 7.2 business days (threshold: 1.0 business days)