From: ThibeaM@chc1.com
To: ksmith@emsar.com
Thank you
Melissa Thibeault
Senior Manager
School Based Dental Programs
Waterbury Schools
A program of Community Health Center, Inc
(860)983-2990 Cell
thibeam@chc1.com <mailto:thibeam@chc1.com>
Register or update your child enrollment form online
www.sbhc1.com <https://protect.checkpoint.com/v2/r01/___https://urldefense.com/v3/__http:/www.sbhc1.com/__;!!CfiprD0C6IEL0SLVhA0!8vTwGdcmhBtjdPkTTw7c0i8oFR3qGABFkZQh0XNvDak
From: ThibeaM@chc1.com
To: ksmith@emsar.com
Yes the Oct 31st date works.
Melissa Thibeault
Senior Manager
School Based Dental Programs
Waterbury Schools
A program of Community Health Center, Inc
(860)983-2990 Cell
thibeam@chc1.com <mailto:thibeam@chc1.com>
Register or update your child enrollment form online
www.sbhc1.com <https://protect.checkpoint.com/v2/r01/___https://urldefense.com/v3/__http:/www.sbhc1.com/__;!!CfiprD0C6IEL0SLVhA0!8vTwGdcmhBtjdPkTTw7c0i8o
From: ThibeaM@chc1.com
To: ksmith@emsar.com
Kourtney- the equipment sticker expiration is 10/25 is this what is in your system as well?
Please schedule provide a date Oct so we aren’t out of compliance.
Thank you,
Melissa Thibeault
Senior Manager
School Based Dental Programs
Waterbury Schools
A program of Community Health Center, Inc
(860)983-2990 Cell
thibeam@chc1.com <mailto:thibeam@chc1.com>
Register or update your child enrollment form on
To: thibeam@chc1.com
CC:
BCC:
Attachment: --none--
Subject: CHC Crosby High School- Waterbury CT -- EMSAR Inspection -- WO-01309039
Body:
Hi Melissa,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CHC Crosby High School- Waterbury CT located at 300 Pierpont Rd?
If not, would you have the contact information of the person I need to speak with?
If you are the correct pe
Work Order: WO-01309039
Account: Community Health Center CHC New Britain
Customer Case Number:
Location: CHC Crosby High School- Waterbury CT
Address: 300 Pierpont Rd, Waterbury, CT 06705
Manufacturer:
Model #:
Serial #:
Contact Name: Melissa Thibeault
Contact Phone: (860)983-2990
Contact Email:
Timeline
📞
Case Linked Oct 13, 9:57 AM
Case Number:00534888
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Oct 13, 11:29 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
👷
▶
2
Technician Assigned Oct 14, 11:04 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:23h 34m
👷
Technician Assigned by Kourtney SmithOct 14, 1:35 PM
Technician:Mohamed Shareed
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Oct 15, 1:53 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-10-31T14:00:00.000+0000
🚨13.0 business days
🔧
Status: Tech On Site by Mohamed ShareedOct 31, 10:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:15d 20h
⏱️
▶
2
3x Labor Added Oct 31, 11:48 AM
3x Labor Added → Status: Completed
✔️
Status: Completed by Mohamed Shareed
From:Tech On Site
To:Completed
Duration in Previous:1h 49m
🏁
Status: Closed by Mohamed ShareedOct 31, 12:39 PM
From:Completed
To:Closed
Duration in Previous:48m
⏳2.0 business days
📄
▶
2
Status: Ready to Bill Nov 3, 1:01 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳2.0 business days
🧾
Invoice Created Nov 4, 5:56 PM
Invoice Number:SM-245487
Bottlenecks
Assigned
Duration: 2.0 business days (threshold: 4.0 business hours)
Exceeded by 1.5 business days
Scheduled
Duration: 12.8 business days (threshold: 2.0 business days)
Exceeded by 10.8 business days
Closed
Duration: 1.9 business days (threshold: 1.0 business days)