Inspection: Miscellaneous Equipment Inspection
missed equipment from inspection
https://www.ebiotrack.com/inspection.php?iid=30707
One of the items may have just been missed, as it was not in plain sight.
The other one is our blood spinner which is in plain sight and used
everyday. We have 2 of them. One has a new sticker and the other does
not.
10/16/2025 CRamen Logged email confirming Tuesday 10/21/2025 with an arrival window between 10-11am.
10/16/2025 CRamen Logged email requesting Tuesday 10/21/2025 with an arrival window between 10-11am. Placeholder set
🔧Work Performed
inspected equipment
🔍Technician Findings
misc inspection on equioment
⚠️Problem Description
Inspection: Miscellaneous Equipment Inspection
missed equipment from inspection
https://www.ebiotrack.com/inspection.php?iid=30707
One of the items may have just been missed, as it was not in plain sight.
The other one is our blood spinner which is in plain sight and used
everyday. We have 2 of them. One has a new sticker and the other does
not.
📧
Email:Re: [EXTERNAL] EMSAR Request for service at Oak Street Health - Westown, OH (Email to schedule service)
Completed Oct 16, 2025
From: lucy.borrero@oakstreethealth.com
To: cramen@emsar.com
Hi Charles,Yes, Tuesday 10/21/2025 between 10-11am works for me.To answer your questions:Onsite Access Requirements:No special requirements for the technician to access the site. I will be the point of contact and will meet them at the front desk. My number is 216-410-0651.Parts Deliver:No parts have been shipped or are needed for this service.Thank youLucy Lucy BorreroWestown Center- Practice Manager 216-682-7703On Thu, Oct 16, 2025 at
📧
Email: EMSAR Request for service at Oak Street Health - Westown, OH (Email to schedule service)
Completed Oct 16, 2025
To: lucy.borrero@oakstreethealth.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Oak Street Health - Westown, OH (Email to schedule service)
Body:
Hi Lucy Borrero,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Inspection: Miscellaneous Equipment Inspection
missed equipment from inspection
Here’s the location information we have on file:
Location:
Oak Street Health - Westown, OH
10688 Lorain Ave
Cleveland, OH
📅
WO-01309906 - Misc. Inspection - Cleveland - Oak Street Health - Westown, OH
Oct 21, 2025 10:00am – 1:00pm
Work Order: WO-01309906
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Westown, OH
Address: 10688 Lorain Ave, Cleveland, OH 44111
Manufacturer:
Model #:
Serial #:
Contact Name: Lucy Borrero
Contact Phone: 216-410-0651
Contact Email: lucy.borrero@oakstreethealth.co
Timeline
📞
Case Linked Oct 15, 2:47 PM
Case Number:00535868
Subject:Oakstreet Westown
Status:Closed
📋
▶
2
Work Order Created Oct 16, 9:19 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Oct 16, 1:17 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 58m
🗓️
▶
2
Status: Scheduled Oct 16, 3:22 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-10-21T14:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Jordan MoceriOct 21, 10:56 AM
From:Scheduled
To:Tech On Site
Duration in Previous:4d 19h
⏱️
▶
2
5x Labor Added Oct 21, 10:32 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Jordan Moceri
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:11h 38m, 0m
⏳2.2 business days
📄
Status: Ready to Bill by Diane PattonOct 23, 5:24 PM
From:Closed
To:Ready to Bill
Duration in Previous:1d 18h
⚠️6.8 business days
📨
Status: Invoice Pending by Diane PattonOct 31, 3:56 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:7d 22h
💰
Status: Invoiced by Diane PattonOct 31, 4:03 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:7m
⏳2.0 business days
🧾
Invoice Created Nov 3, 11:35 AM
Invoice Number:SM-245414
Bottlenecks
Scheduled
Duration: 3.6 business days (threshold: 2.0 business days)
Exceeded by 1.6 business days
Tech On Site
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.6 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 6.3 business days (threshold: 1.0 business days)