How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/24/25
Installation Date: 11/25/25
Additional Info or special requirements
Matt Williams (off-site) cell 843-619-7520
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 12/3/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
11.26.25 hshaw - moved Wo to BR, missing BOL & 7 quality pic. chat jMurray.
11/25 SRogers: late closure should not count against the tech - issue with Part order closure caused the delay. Will get with MM for resolution first thing in tomorrow morning.
Ready Date 11/19/2025 BA
🔧Work Performed
11/25/25 PC- Installation
Technician Findings upon arrival: Found unit in box.
Actions Taken/Work Performed: Install of Higi unit. Ran test on unit. Spoke to L2 to deploy unit.
11/25/25 PC- Installation
Technician Findings upon arrival: Found unit in box.
Actions Taken/Work Performed: Install of Higi unit. Ran test on unit. Spoke to L2 to deploy unit.
Final Resolution: All function tests passed.
🔍Technician Findings
11/25/25 PC- Installation
Technician Findings upon arrival: Found unit in box.
Actions Taken/Work Performed: Install of Higi unit. Ran test on unit. Spoke to L2 to deploy unit.
Final Resolution: All function tests passed.
⚠️Problem Description
Special Instructions: Matt Williams (off-site) cell 843-619-7520
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 12/3/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/24/25
Installation Date: 11/25/25
Additional Info or special requirements
Matt Williams (off-site) cell 843-619-7520
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 12/3/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Nov 25, 2025
Hello,
The install is complete and working as expected.
Publix 2090
CSA-2014092841
107480
PERIPHERALS
Component Manufacturer Model Online
ADA Keyboard Storm Interface Audio Nav EF 1400 series Online
Blood Pressure SunTech Advantage 2.0 Online
Lower Screen Unknown Unknown Online
Processor GenuineIntel Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz Online
Secondary Monitor KeeTouch KOT-010G-022 Online
Weight Scale Mantracourt DSCUEASC Online
11/25/2025 10:17:28 am -08:00 Sess
Nov 26, 2025 11:17am
@Leona Coonrod do you happen to have the BOL of the shipment? if so, please attach it
@Joi Murray please provide 7 quality pictures.
Dec 11, 2025 11:29am
@Leona Coonrod please advise who I need to reach out to obtain the BOL. Thank you
📅
WO-01310192 - Installation - ZT2776-WIFI (Storm) - Daniel Island - Publix 2090
Nov 25, 2025 12:00pm – 1:30pm
Work Order: WO-01310192
Account: HIGI LLC
Customer Case Number:
Location: Publix 2090
Address: 162 Seven Farms Dr, Suite 100, Daniel Island, SC 29492
Manufacturer: Higi
Model #: ZT2776-WIFI (Storm)
Serial #: CSA-2014092841
Contact Name:
Contact Phone: (843) 972-6082
Contact Email:
Due Date: 11/25