This is the only equipment approved for the inspection, UNLESS this is also a PT clinic. See More below for those assets that are also approved.
Electronic BP Machine(s)
Patient Thermometer(s)
Patient Scale(s)
EKG Machine(s)
AED(s)
A1C Machine(s)
PT/INR Machine(s)
Autoclave(s)
If this is a PT (Physical Therapy) site, then please inspect the following as well.
Grip Gauge(s)
Thumb Gauge(s)
Hydrocollator(s)
Hygrometer(s)
Mechanical Table(s)
E-Stem(s)
MedEx Cold Laser(s)
Ultrasound(s)
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
22 pieces
https://www.ebiotrack.com/inspection.php?iid=30738
Primary Delay33.0 days stuck in "Ready for Scheduling"
⏱️
Total Delay51.0 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
33.0d / 1.0d SLA
Assigned
3.2d / 0.5d SLA
Scheduled
18.2d / 2.0d SLA
Tech On Site
1.1d / 1.0d SLA
Completed
0.0d / 1.0d SLA
Closed
1.0d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
12/11/25 AJinerson - Email logged on WO-01310257. Received confirmation email from Purchasing Support - Jennifer Rice to schedule service for 1/8/26 with eta between 12pm-2pm.
12/8/25 AJinerson - Email logged on WO-01310257. Sent email to purchasing support offering tech visit on 1/8/2026. Site also has calibration WO-01308003, offering to schedule both WOs for same visit.
12/1/25 AJinerson - Site was already serviced in Jan. 2025 on WO-01224436. Checking w/ ASM if wanting to keep Dec. SLA, or if we will need to push to Jan. so company doesn't have 2 2025 inspections.
🔧Work Performed
01/06/26 EBar.
All biomedical equipment authorized on the list were inspected and tested. Units that were not included in the list were archived.
🔍Technician Findings
01/08/26 EBar.
Annual Biomedical Equipment Inspection And safety test for the biomedical equipment on the authorized list for equipment.
⚠️Problem Description
This is the only equipment approved for the inspection, UNLESS this is also a PT clinic. See More below for those assets that are also approved.
Electronic BP Machine(s)
Patient Thermometer(s)
Patient Scale(s)
EKG Machine(s)
AED(s)
A1C Machine(s)
PT/INR Machine(s)
Autoclave(s)
If this is a PT (Physical Therapy) site, then please inspect the following as well.
Grip Gauge(s)
Thumb Gauge(s)
Hydrocollator(s)
Hygrometer(s)
Mechanical Table(s)
E-Stem(s)
MedEx Cold Laser(s)
Ultrasound(s)
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
22 pieces
https://www.ebiotrack.com/inspection.php?iid=30738
📧
Email:Re: EMSAR Service Request - NextEra James L. Robo Campus - 4299 Kyoto Gardens Dr, A2203 Palm Beach Gardens, FL 33410 - WO-01310257 & WO-01308003
Completed Dec 11, 2025
From: purchasingsupport@careatc.com
To: abby.jinerson@emsar.com
Cc: angelahollett@careatc.com, lsoto@careatc.com, shondaipatterson@careatc.com
Hi Abby, the clinic said that 1/8/2026 with estimated arrival time between 12:00 p.m. - 2:00 p.m. would work, let me know if that date and time are still available.
--
Your ticket number is: #356407
Jennifer Rice
purchasingsupport@careatc.com
How would you rate my reply?
Great <https://protect.checkpoint.com/v2/r01/___https://secure.helps
📧
Email:RE: EMSAR Service Request - NextEra James L. Robo Campus - 4299 Kyoto Gardens Dr, A2203 Palm Beach Gardens, FL 33410 - WO-01310257 & WO-01308003
Completed Dec 11, 2025
From: abby.jinerson@emsar.com
To: purchasingsupport@careatc.com
Cc: angelahollett@careatc.com, lsoto@careatc.com, shondaipatterson@careatc.com
Good afternoon, Jennifer,
Yes, we still have that date and time available.
We will have our technician, Elkin Barahona, scheduled to visit on Thursday, 1/8/2026 between 12:00 p.m. – 2:00 p.m.
Please let us know who the on-site contact will be, along with any further arrival instructions that we should make note of. Thank you
📧
Email: EMSAR Service Request - NextEra James L. Robo Campus - 4299 Kyoto Gardens Dr, A2203 Palm Beach Gardens, FL 33410 - WO-01310257 & WO-01308003
Completed Dec 8, 2025
To: purchasingsupport@careatc.com
CC:
BCC: abby.jinerson@emsar.com
Attachment: --none--
Subject: EMSAR Service Request - NextEra James L. Robo Campus - 4299 Kyoto Gardens Dr, A2203 Palm Beach Gardens, FL 33410 - WO-01310257 & WO-01308003
Body:
Good afternoon,
I'm reaching out to schedule our technician's visit for the Annual Inspection Service on the medical equipment at the CareATC - NextEra James L. Robo Campus located at 4299 Kyoto Gardens Dr, A2203 Palm Beach Gardens, FL 33410.
We cu
Dec 1, 2025 2:13pm
@Scott Berry Hi Scott, here is another CareATC Annual Inspection that is showing due for Dec. 2025 but already had an annual service done in Jan. 2025 (WO-01224436.). Do we still need to schedule this for SLA of Dec. or does this need to be pushed to Jan. so site does not have 2 annuals in 2025? CC @Mark Franks
📅
WO-01310257 - Inspection - Palm Beach Gardens - NextEra James L. Robo Campus
Jan 8, 2026 12:30pm – 2:30pm
Work Order: WO-01310257
Account: CareATC
Customer Case Number:
Location: NextEra James L. Robo Campus
Address: 4299 Kyoto Gardens Dr, A2203, Palm Beach Gardens, FL 33410
Manufacturer:
Model #:
Serial #:
Contact Name: Purchasing Support
Contact Phone: 918-947-6607
Contact Email: purchasingsupport
Timeline
📞
Case Linked Oct 18, 7:00 AM
Case Number:00536615
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Oct 20, 9:05 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨33.0 business days
👷
▶
2
Status: Assigned Dec 8, 5:30 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Abby Jinerson
Technician:Elkin Barahona
⏳3.8 business days
🗓️
▶
2
Status: Scheduled Dec 11, 5:14 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Abby Jinerson
Scheduled For:2026-01-08T17:30:00.000+0000
🚨18.8 business days
🔧
Status: Tech On Site by Elkin BarahonaJan 8, 12:30 PM
From:Scheduled
To:Tech On Site
Duration in Previous:27d 19h
⏱️
3x Labor Added Jan 8, 2:19 PM
Type:Labor, Travel
Status:Open
Qty:0.5, 2, 10
🚗
▶
2
Status: Tech Off Site Jan 8, 9:06 PM
Status: Tech Off Site → Status: Closed
🏁
Status: Closed by Elkin Barahona
From:Completed
To:Closed
Duration in Previous:0m
📄
▶
2
Status: Ready to Bill Jan 9, 4:34 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created Jan 9, 7:36 PM
Invoice Number:SM-250936
Bottlenecks
Ready for Scheduling
Duration: 33.0 business days (threshold: 1.0 business days)
Exceeded by 32.0 business days
Assigned
Duration: 3.2 business days (threshold: 4.0 business hours)
Exceeded by 2.7 business days
Scheduled
Duration: 18.2 business days (threshold: 2.0 business days)
Exceeded by 16.2 business days
Tech On Site
Duration: 1.1 business days (threshold: 1.0 business days)