Detailed work order timeline, KPIs, and analysis
DIVISION OF FORENSIC SCIENCES • Repair • P7
📍 Division of Forensic Sciences - Adams St. — 200 South Adams St., Wilmington DE, 19809
Oct 21, 2025 → Feb 27, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 21 → Oct 21 | Created | ▶ Running | 0 | 0 / 7 |
| Oct 21 → Oct 21 | L2 Screening | ▶ Running | 0 | 0 / 7 |
| Oct 21 → Nov 19 | Awaiting Parts | ⏸ Paused | 20 | — |
| Nov 19 → Nov 19 | Ready for Scheduling | ▶ Running | 0 | 0 / 7 |
| Nov 19 → Dec 9 | Assigned | ▶ Running | 12 | 12 / 7 |
| Dec 9 → Dec 16 | Scheduled | ▶ Running | 5 | 17 / 7 |
| Dec 16 → Dec 16 | Tech On Site | ▶ Running | 0 | 17 / 7 |
| Dec 16 → Feb 17 | Reschedule | ▶ Running | 41 | 58 / 7 |
| Feb 17 → Feb 27 | Scheduled | ▶ Running | 8 | 66 / 7 |
| Feb 27 → Feb 27 | Tech On Site | ▶ Running | 0 | 66 / 7 |
2/19/26 RBerry- Updated due date based on parts for WO-01315577. Parts delivered on 2/18. Site wants all repairs completed on the same day. Updated delay code to technician unavailable per ASC notes.
2/17 MOwens Carla replied back that 2/27 from 9-5pm works to schedule the repair visit.
2/17 MOwens Sent email back to Carla Tarrach requesting to schedule for the first available date for the tech on 2/27.
2/10 MOwens Carla replied back that she does want to wait for the remaining parts to ship before scheduling.
2/6 Mowens Sent a FU email to Carla asking if she still wants to wait for all parts before scheduling.
1/12/2026 Sramen - waiting on parts for WO-01315577.
1/6/26 Rberry- Received email from Carla Tarrach stating: We can wait until all the parts are in and have Chris come out once to fix the cots. See logged email on WO-01315575. Updated due date based on parts for WO-01315577
1/5 MOwens Sent an email to Carla asking if she wants to schedule the repairs that can be completed or wait for the parts to ship for the final WO and complete all the repairs on the same visit.
12/30/25 RBerry- Updated due date based on parts for WO-01315577.
12/23/2025 LHill-still waiting on parts to ship for WO-01315577.
12/18/25 RBerry- Updated due date based on parts for WO-01315577.
12/18/25 RBerry- LM with Carla to discuss if she would still like to wait for parts on WO-01315577 or move forward with scheduling what is available. See logged call on WO-01315575.
12/16 MOwens Tech was onsite and found that this cot is located at the location in Wilm. DE. Changing the location address and putting in Reschedule status.
12/09/2025 LHill-rec'd email from Jason-That date and time works for me.
See logged email on WO-01310514.
12/9 MOwens Sent an email to Jason requesting to schedule the repair visit for the first opening on 12/16 after 12pm.
11/30/2025 Sramen - still waiting on parts for WO-01310514 (Junkin order just placed on 11/20). Complete WO-01310514, WO-01310517, & WO-01310518 together. Pushed out due date and removed delay code.
11/19 MOwens WO-01310514 is in awaiting parts status.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03012984 | Parts | Open | 2 | $48.00 | Nov 19, 11:14 AM |
| WL-03012985 | Expenses | Open | 1 | $0.00 | Nov 19, 11:14 AM |
| WL-03123332 | Labor | Open | 1 | $0.00 | Feb 27, 12:27 PM |
| WL-03123333 | Labor | Open | 0.5 | $0.00 | Feb 27, 12:27 PM |
| WL-03123334 | Travel | Open | 36 | $0.00 | Feb 27, 12:27 PM |
| WL-03123335 | Expenses | Open | 1 | $0.00 | Feb 27, 12:27 PM |