Work Order 360 View

10/23/2025 LHill-Called (978) 273-4787 for Michelle Budd. She confirmed 10/24 between 9-11 works for her.

Name of person you are speaking with:  Michelle Budd 

1. Onsite Access Requirements 

Are there any requirements for the technician to access the site? (credentialing, safety training, escorts, badges, PPE, etc.) 

Customer Response: No 

Are there any additional requirements to access the equipment itself (locked room, gate, etc.)? 

Customer Response: No 

2. Parts Delivery (if applicable)  parts N/A 

Have the shipped parts been received? ​☐​ Yes /​☐​ No  

(provide the list of Parts sent if known) 

Did they confirm each part number has arrived? ​☐​ Yes /​☐​ No 

(If No to the above): Did they confirm total number of parts? ​☐​ Yes /​☐​ No 

(If No to the above): Did they refuse to confirm parts? ​☐​ Yes /​☐​ No 

Where will the technician be able to locate the parts onsite?  

Customer Response:  

If parts have not arrived yet but have an ETA:   

Can the site place the parts near the equipment? ​☐​ Yes /​☐​ No 

(If No to the above): Is there a designated area for parts?  

Customer Response:  

3. Schedule Confirmation 

Confirm scheduled service date: 10/24 

Confirm arrival window (2–4 hrs): 9am-11am 

  (Note: Window should cover 1-2 hrs before and 1-2 hrs after expected arrival.) 

(Note: enter the time you believe the tech will arrive as the calendar "start time") 

4. Onsite Point of Contact (POC) 

Will you be the onsite POC on the scheduled date? ​☒​ Yes / ​☐​ No 

Best phone number for technician to use:  (978) 273-4787 

(If the above answer is NO): Onsite POC Name & Number: 

10/22/2025 LHill-sent email to Michelle Budd at mbuddpm@allianceanimal.vet. Offered 10/24 or 10/27.

10/22/2025 LHill-LM at 978) 273-4787 for Michelle Budd. Trying to schedule tech visit. (Was going to offer her 10/24 or 10/27.)

10/21/25 SReich - Left a vm, gave her the WO # and told her someone would be reaching out to schedule.