ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST - Inspection Repair
Closed
Inspection #: 10245
Asset ID: 13029991
Model: Gomco Surgical Mfg Co. Ref. - G180 (B)
Notes: Failed inspection. UNIT NEEDS NEW BATTERY. Follow-up required. NO QUOTE NEEDED, ORDER NEW BATTERY FOR REPLACEMENT.
L2 Notes: Per tech, no quote needed.
Please create w/o for tech to replace battery and test unit. Tech will need 1 battery, SU1060
10/31 KSmith -- Left VM and sent email to schedule for 11/4
10/30 KSmith -- Sent email to schedule for 11/4
10/29 KSmith -- Sent email to schedule for 11/4
10/29/25 RCook-Updated due date based on parts. Removed delay code.
🔧Work Performed
INSTALLATION OF NEW BATTERY FOR SUCTION UNIT. VERIFIED UNIT OPERATION.
🔍Technician Findings
INSTALLATION OF NEW BATTERY FOR SUCTION UNIT
⚠️Problem Description
Inspection #: 10245
Asset ID: 13029991
Model: Gomco Surgical Mfg Co. Ref. - G180 (B)
Notes: Failed inspection. UNIT NEEDS NEW BATTERY. Follow-up required. NO QUOTE NEEDED, ORDER NEW BATTERY FOR REPLACEMENT.
L2 Notes: Per tech, no quote needed.
Please create w/o for tech to replace battery and test unit. Tech will need 1 battery, SU1060
https://www.ebiotrack.com/omnicor/workorder.php?wo=7000
📋
Inbound from +13154200206
Completed Nov 4, 2025
Tech calling to have ebt link added.
📧
Email:Re: ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST -- EMSAR Repair -- WO-01310682
Completed Oct 31, 2025
From: mconnors@afwomensmed.com
To: ksmith@emsar.com
I'm sorry Kourtney, I thought I replied to this. Yes, Tuesday the 4th will work. Thank you
Meghan Connors, RN X 3274
Surgical Coordinator AWM
4302 Medical Center Drive Suite 302
Fayetteville, NY 13066
(p) (315) 422-2222
(f) (315) 632-6718
This e-mail, including attachments, may include Confidential and Privileged information, and may be used only by the person or entity to which it is addressed. If the reader of thi
To: mconnors@afwomensmed.com
CC:
BCC:
Attachment: --none--
Subject: Re: ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST -- EMSAR Repair -- WO-01310682
Body:
Hi Megan,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for your healthcare equipment. Would you be able to confirm scheduling for the units at ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST located at 4302 Medical Center Dr?
· If not, would you have the contact information of the person I need
To: mconnors@afwomensmed.com
CC:
BCC:
Attachment: --none--
Subject: Re: ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST -- EMSAR Repair -- WO-01310682
Body:
Hi Megan,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for your healthcare equipment. Would you be able to confirm scheduling for the units at ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST located at 4302 Medical Center Dr?
· If not, would you have the contact information of the person I need
📧
Email: ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST -- EMSAR Repair -- WO-01310682
Completed Oct 29, 2025
To: mconnors@afwomensmed.com
CC:
BCC:
Attachment: --none--
Subject: ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST -- EMSAR Repair -- WO-01310682
Body:
Hi Megan,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for your healthcare equipment. Would you be able to confirm scheduling for the units at ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST located at 4302 Medical Center Dr?
· If not, would you have the contact information of the person I need to spea
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 22, 2025
To: mconnors@afwomensmed.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01310682Location: ASSOCIATES FOR WOMENS MEDICINE-NORTHEASTAddress: 4302 MEDICAL CENTER DR FAYETTEVILLE, NY 13066Device: Problem Description: Inspection #: 10245
Asset ID: 13029991
Mo
📅
WO-01310682 - Repair - FAYETTEVILLE - ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST
Nov 4, 2025 7:30am – 8:00am
Work Order: WO-01310682
Account: ASSOCIATES FOR WOMENS MEDICINE
Customer Case Number:
Location: ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST
Address: 4302 MEDICAL CENTER DR, FAYETTEVILLE, NY 13066
Manufacturer:
Model #:
Serial #:
Contact Name: Megan Connors
Contact Phone: 3156326701
Contact Email: m
Timeline
📞
Case Linked Oct 21, 11:08 AM
Case Number:00537098
Subject:ASSOCIATES FOR WOMENS MEDICINE-NORTHEAST - Inspection Repair
Status:Closed
📋
▶
4
Work Order Created Oct 22, 8:14 AM
Work Order Created → Status: L2 Screening → Parts Requested → Status: Awaiting Parts
🔍
Status: L2 Screening by Sherry Reich
From:Entered
To:L2 Screening
Duration in Previous:1m
📦
Parts Requested
Order:00083956
Status:Closed
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:2m
⚠️6.0 business days
🔩
▶
2
2x Parts Added Oct 29, 9:38 AM
2x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Keith Fricke
From:Awaiting Parts
To:Reschedule
Duration in Previous:7d 1h
👷
▶
2
Technician Assigned Oct 29, 4:10 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Reschedule
To:Assigned
Duration in Previous:6h 31m
⏳3.0 business days
🗓️
▶
2
Status: Scheduled Oct 31, 11:36 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-11-04T12:30:00.000+0000
⏳3.0 business days
🔧
Status: Tech On Site by Darek KirkpatrickNov 4, 7:15 AM
From:Scheduled
To:Tech On Site
Duration in Previous:3d 20h
⏱️
2x Labor Added Nov 4, 7:27 AM
Type:Labor, Travel
Status:Open
Qty:0.25, 4
✔️
▶
3
Status: Completed Nov 4, 8:30 AM
Status: Completed → Labor Added → Status: Closed
⏱️
Labor Added
Type:Labor
Status:Open
Qty:1.25
🏁
Status: Closed by Darek Kirkpatrick
From:Completed
To:Closed
Duration in Previous:3m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Nov 6, 10:37 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳2.0 business days
🧾
Invoice Created Nov 7, 4:34 PM
Invoice Number:SM-245710
Bottlenecks
Awaiting Parts
Duration: 6.0 business days (threshold: 3.0 business days)
Exceeded by 3.0 business days
Assigned
Duration: 2.5 business days (threshold: 4.0 business hours)
Exceeded by 2.0 business days
Scheduled
Duration: 3.0 business days (threshold: 2.0 business days)
Exceeded by 1.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)