***URGENT*** EMS Repair * No quote needed until parts are determined.
Closed
AMBULANCE IS DOWN - NEED TECH ASAP
Joseph is covering today
6174386662
Stryker Stretcher mount in Ambulance #3
plastic covering on the foot end of the stretcher is what is causing the problem.
The technician will need to evaluate the unit and determine if parts are needed for repairs.
10/24 KSmith -- Scheduled for 10/27 with Joseph Power Pro XT - Loading Track has a plastic cover on the FE got caught by the pin on the locking mechanism causing it to bow upward.
Joseph said the unit will be at 1 Deaconess Rd, Boston, MA.. located in the ambulance bay just off Pilgrim Rd
Joseph's Dispatch Phone Number 617-438-6662
🔧Work Performed
Confirmed foot end plastic top plate of fastener system was bent and getting in the way of stretcher removal.
Replaced foot end top plate cover. Unit now passes functional testing and has been returned to service.
Exited 3
Hard hat 21.07
🔍Technician Findings
Left 730
Picked up rental
Rental car fuel $47.57
2 mt Sinai
Miscommunication regarding the address of this location.
Confirmed foot end plastic top plate of fastener system was bent and getting in the way of stretcher removal.
Replaced foot end top plate cover. Unit now passes functional testing and has been returned to service.
Exited 3
Hard hat 21.07
⚠️Problem Description
AMBULANCE IS DOWN - NEED TECH ASAP
Joseph is covering today
6174386662
Stryker Stretcher mount in Ambulance #3
plastic covering on the foot end of the stretcher is what is causing the problem.
The technician will need to evaluate the unit and determine if parts are needed for repairs.
📋
Outbound to +16174386662
Completed Oct 24, 2025
Power Pro XT - Loading Track has a plastic cover on the FE got caught by the pin on the locking mechanism causing it to bow upward.
1 Deacons Road, Ambulance Bay off of Pilgrim Road.
Joseph's Dispatch Phone Number 617-438-6662 Dispatch Number 42020
📋
Inbound from +16176327000
Completed Oct 24, 2025
AMBULANCE IS DOWN - NEED TECH ASAP
Joseph is covering today
6174386662
Stryker Stretcher mount in Ambulance #3
plastic covering on the foot end of the stretcher is what is causing the problem
Oct 24, 2025 4:17pm
@David Trost Joseph said the unit will be at 1 Deaconess Rd, Boston, MA.. located in the ambulance bay just off Pilgrim Rd @Shawn Rogers
📅
WO-01311278 - Evaluation - Dedham - BETH ISRAEL DEACONESS MEDICAL CENTER (BIDMC) - Providence Hwy
Oct 27, 2025 1:00pm – 2:00pm
Work Order: WO-01311278
Account: BETH ISRAEL DEACONESS MEDICAL CENTER (BIDMC)
Customer Case Number:
Location: BETH ISRAEL DEACONESS MEDICAL CENTER (BIDMC) - Providence Hwy
Address: 685 Providence Highway, Dedham, MA 02026
Manufacturer:
Model #:
Serial #:
Contact Name: Joseph
Contact Phone: 61743
Timeline
📞
Case Linked Oct 24, 8:25 AM
Case Number:00538054
Subject:***URGENT*** EMS Repair * No quote needed until parts are determined.