Miscellaneous Equipment Inspection
CoaguCheck XS System missed at last inspection.
https://www.ebiotrack.com/inspection.php?iid=30853
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
10/29/25 AJinerson - Called and spoke with Miranda to confirm tech visit for Tuesday, 11/4 with eta between 11AM-1PM.
POC on site: May or may not be Miranda Diaz as she is covering for this site manager.
Staff on site is aware of this matter and will assist tech, but Miranda can be reached at 813-940-0619.
Miranda mentioned they have a fridge they requested for this inspection service too.
🔧Work Performed
Inspected 2 pieces of equipment.
🔍Technician Findings
Complete Misc. Equipment Electrical Safety Test And Calibration Service.
⚠️Problem Description
Miscellaneous Equipment Inspection
CoaguCheck XS System missed at last inspection.
https://www.ebiotrack.com/inspection.php?iid=30853
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📋
Outbound to +18139400619
Completed Oct 29, 2025
10/29/25 AJinerson - Called and spoke with Miranda to confirm tech visit for Tuesday, 11/4 with eta between 11AM-1PM.
POC on site: May or may not be Miranda Diaz as she is covering for this site manager.
Staff on site is aware of this matter and will assist tech, but Miranda can be reached at 813-940-0619.
Miranda mentioned they have a fridge they requested for this inspection service too.
📅
WO-01311767 - Misc. Inspection - New Port Richey - Conviva-New Port Richey
Nov 4, 2025 11:00am – 12:00pm
Work Order: WO-01311767
Account: Conviva Care Solutions (Humana)
Customer Case Number:
Location: Conviva-New Port Richey
Address: 8901 State Rd 54, New Port Richey, FL 34655
Manufacturer:
Model #:
Serial #:
Contact Name: Miranda Diaz
Contact Phone: 813-940-0619
Contact Email: mdiaz1@convivasolut
📅
🚗 Travel Time - WO
Nov 4, 2025 8:30am – 11:00am
Work Order: WO-01311767
Account: Conviva Care Solutions (Humana)
Customer Case Number:
Location: Conviva-New Port Richey
Address: 8901 State Rd 54, New Port Richey, FL 34655
Manufacturer:
Model #:
Serial #:
Contact Name: Miranda Diaz
Contact Phone: 813-940-0619
Contact Email: mdiaz1@convivasolut
Timeline
📞
Case Linked Oct 28, 4:13 PM
Case Number:00539062
Subject:Conviva New Port Richey
Status:Closed
📋
▶
2
Work Order Created Oct 28, 5:50 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Status: Assigned Oct 29, 2:08 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Abby Jinerson
Technician:Joseph Anderson
📅
▶
2
Dispatch Scheduled Oct 29, 2:18 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Ben Saur
From:Assigned
To:Scheduled
Duration in Previous:10m
⚠️5.0 business days
🔧
Status: Tech On Site by Joseph AndersonNov 4, 12:17 PM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 22h
⏱️
▶
2
3x Labor Added Nov 4, 1:31 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Joseph Anderson
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:1h 14m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Nov 6, 2:08 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳3.0 business days
🧾
Invoice Created Nov 10, 12:49 PM
Invoice Number:SM-245752
Bottlenecks
Ready for Scheduling
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.2 business hours
Scheduled
Duration: 4.7 business days (threshold: 2.0 business days)
Exceeded by 2.7 business days
Closed
Duration: 2.7 business days (threshold: 1.0 business days)