Inspection: Miscellaneous Equipment Inspection
https://www.ebiotrack.com/inspection.php?iid=30860
Finish up pm's from September that were missed due to units being out of service at the repair shop. At least 3 powerloads and 2 stairchairs
(Kourtney please assign to me)
**DO NOT SEND PARTS FOR THIS WORK ORDER REQUEST**
11/14/25 DPatton - 3 PMs in ebt but 40+ on work performed
10/30 KSmith -- Scheduled for 11/11 with POC
10/29 KSmith -- Sent email to schedule for 11/11
🔧Work Performed
Stryker Medical - 6390 Power-LOAD
Serial #: 171241350 - Asset ID: 13273254
Stryker Medical - 6252 Stair-Pro
Serial #: 080740019 - Asset ID: 13273255
Stryker Medical - 6390 Power-LOAD
Serial #: 22111012400327 - Asset ID: 13273256
⚠️Problem Description
Inspection: Miscellaneous Equipment Inspection
https://www.ebiotrack.com/inspection.php?iid=30860
Finish up pm's from September that were missed due to units being out of service at the repair shop. At least 3 powerloads and 2 stairchairs
(Kourtney please assign to me)
**DO NOT SEND PARTS FOR THIS WORK ORDER REQUEST**
📧
Email:Re: STAT Southcoast EMS -- EMS PMs -- WO-01311800
Completed Oct 30, 2025
From: dfaunce@southcoastems.com
To: ksmith@emsar.com
Kourtney,
That date is fine.
Thanks
Dave
On Wed, Oct 29, 2025 at 4:16 PM Kourtney Smith <ksmith@emsar.com <mailto:ksmith@emsar.com> > wrote:
Hi David,
We received the request to come onsite and complete the PMs on the units that were not available in September.
Would Tuesday, November 11th work for the technician to come onsite and service the units?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
📧
Email: STAT Southcoast EMS -- EMS PMs -- WO-01311800
Completed Oct 29, 2025
To: dfaunce@southcoastems.com
CC:
BCC:
Attachment: --none--
Subject: STAT Southcoast EMS -- EMS PMs -- WO-01311800
Body:
Hi David,
We received the request to come onsite and complete the PMs on the units that were not available in September.
Would Tuesday, November 11th work for the technician to come onsite and service the units?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
EAST DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer:
📅
WO-01311800 - Misc. Inspection - Dartmouth - STAT Southcoast EMS
Nov 11, 2025 9:00am – 1:00pm
Work Order: WO-01311800
Account: STAT SOUTHCOAST EMS
Customer Case Number:
Location: STAT Southcoast EMS
Address: 360 Faunce Corner Rd., Dartmouth, MA 02747
Manufacturer:
Model #:
Serial #:
Contact Name: David Faunce
Contact Phone: 508-997-0707 ext 124
Contact Email: dfaunce@southcoastems.com
Du
Timeline
📞
Case Linked Oct 28, 5:51 PM
Case Number:00539096
Subject:missed equipment STAT SOUTHCOAST EMS
Status:Closed
📋
▶
2
Work Order Created Oct 29, 9:23 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
👷
▶
2
Technician Assigned Oct 29, 4:13 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:6h 48m
🗓️
▶
2
Status: Scheduled Oct 30, 11:34 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-11-11T14:00:00.000+0000
⚠️8.0 business days
🔧
Status: Tech On Site by Paul BonangNov 11, 8:39 AM
From:Scheduled
To:Tech On Site
Duration in Previous:11d 22h
⏱️
▶
2
5x Labor Added Nov 11, 2:14 PM
5x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Tech On Site
To:Closed
Duration in Previous:5h 35m
⏳3.0 business days
💵
Status: Billing Review by Diane PattonNov 14, 12:51 PM
From:Closed
To:Billing Review
Duration in Previous:2d 22h
🚨17.0 business days
🏁
▶
3
Status: Closed Dec 10, 5:59 PM
Status: Closed → Status: Invoice Pending → Invoice Created
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:1m, 0m
🧾
Invoice Created
Invoice Number:SM-248722
Bottlenecks
Assigned
Duration: 1.5 business days (threshold: 4.0 business hours)
Exceeded by 7.8 business hours
Scheduled
Duration: 8.0 business days (threshold: 2.0 business days)
Exceeded by 6.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Billing Review
Duration: 16.8 business days (threshold: 2.0 business days)