Detailed work order timeline, KPIs, and analysis
COLLEGE OF DUPAGE • Repair • P7
📍 College of Dupage — Homeland Security Education Center 425 FAWELL BLVD, Glen Ellyn IL, 60137
Oct 31, 2025 → Jan 21, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 31 → Oct 31 | Created | ▶ Running | 0 | 0 / 7 |
| Oct 31 → Oct 31 | L2 Screening | ▶ Running | 0 | 0 / 7 |
| Oct 31 → Nov 11 | Awaiting Parts | ⏸ Paused | 6 | — |
| Nov 11 → Nov 11 | Ready for Scheduling | ▶ Running | 0 | 0 / 7 |
| Nov 11 → Jan 15 | Assigned | ▶ Running | 43 | 43 / 7 |
| Jan 15 → Jan 15 | Entered | ▶ Running | 0 | 43 / 7 |
| Jan 15 → Jan 15 | Ready for Scheduling | ▶ Running | 0 | 43 / 7 |
| Jan 15 → Jan 16 | Assigned | ▶ Running | 1 | 44 / 7 |
| Jan 16 → Jan 21 | Scheduled | ▶ Running | 2 | 46 / 7 |
| Jan 21 → Jan 21 | Tech On Site | ▶ Running | 0 | 46 / 7 |
1/16/26 RBerry- Received confirmation from Brian Baudek to schedule for 1/21/26 with and arrival time between 8-10AM. See logged email on WO-01312278
1/16 MOwens Called to speak to Brian. Left a vm for him to call back to schedule the repair visit for next week.
1/16/26 RBerry- Emailed Brian Baudek to schedule for 1/20/26 with arrival time between 8-10AM. Waiting for confirmation. See logged email on WO-01312278
1/15/26 RBerry- Emailed Brian Baudek to schedule for 1/20/26 with arrival time between 8-10AM. Waiting for confirmation. See logged email on WO-01312278
1/15/26 RBerry- LM with Brian Baudek to schedule. See logged call on WO-01312278.
1/15/2026 Sramen - adding delay code escalated to another technician. We are trying to get a tech from the East district to come in and cover this week of the 19th.
1/12/2026 Sramen - due to unforeseen circumstances, Initial FSE will not be able to service by due date.
1/6/26 RBerry- Updated due date based on parts for WO-01312278
12/29/2025 LHill-WO-01312278 is still in awaiting parts.
12/29/25 RBerry- Updated due date based on parts for WO-01312278
12/26/25 RBerry- Updated due date based on parts for WO-01312278
12/22/25 RBerry- Updated due date based on parts for WO-01312278
12/22/25 RBerry- LM with Brian Baudek, asking if he is wanting to wait for parts on WO-01312278 to schedule or if he would like to schedule the WOs that are ready to schedule. See logged call on WO-01312280
12/18/2025 CRamen -still waiting on parts to ship for WO-01312278.
12/15/25 RBerry- Updated due date based on parts. Still waiting on parts for WO-01312278
12/11/25 RBerry- Updated due date based on parts. Still waiting on parts for WO-01312278
12/11/2025 CRamen -still waiting on parts to ship for WO-01312278. Requested due date be extended.
12/5/2025 Sramen - waiting on parts for WO-01312278 (escalated to high priority for parts order today) pushing due date out while we wait for an update. Brian wants to wait for all 3 WOs to be completed together.
12/04/2025 CRamen -still waiting on parts to ship for WO-01312278.
12/01/2025 LHill-still waiting on parts to ship for WO-01312278.
12/01/2025 LHill-LM at 630-942-2107 for Brian Baudek. Letting him know we are still waiting for parts to ship. Does he still want to continue to wait till the last part ships before we come onsite.
11/18/285 RCook- Updated due date based on parts for WO-01312278
11/17/25 CRamen Waiting on parts for WO-01312278 and WO-01312982. Requested due date to be updated
11/11/25 RCook- updated due date based on parts. Waiting on parts for WO-01312278 and WO-01312982.
11/11/2025 CRamen from AP to RFS/Picked today assigned to APage . AWAITING PARTS on 2 other WO's 01312278, 2982
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03003642 | Parts | Open | 1 | $166.05 | Nov 11, 4:31 PM |
| WL-03003643 | Parts | Open | 11 | $25.08 | Nov 11, 4:31 PM |
| WL-03003644 | Expenses | Open | 1 | $0.00 | Nov 11, 4:31 PM |
| WL-03073429 | Labor | Open | 1 | $0.00 | Jan 21, 1:41 PM |