Please assign to Maria Davis
ARP to site is 68 miles. Zone 2
🔧Work Performed
02/09/2025 GCMS PM was completed per Agilent. MS was tuned and vented. Ion source was cleaned, mechanical pump's oil, gas filter and GC parts were replaced. System was pump down and stabilized for some time. Autotune and Tune evaluation were OK. No air leak, H2O and N2 still above the limit. MS will be conditioning overnight
⚠️Problem Description
28R
SYS-GM-5977T
Contract ends 07/31/2026 repair included
PM
G7077B
US1642M016 5977B Inert Plus MSD Turbo EI Mainframe
G3442B
CN16363141 Agilent 7890B GC for MS with SSL inlet
G4514A
CN16140032 7693A Tray, 150 Vial
G4513A
CN15490040 7693A Autoinjector
📄Description
5977B Inert Plus MSD Turbo EI Mainframe
📞Call Description
JAN 2025 GC PM
Timeline
📞
▶
4
Case Linked Oct 31, 5:01 PM
Case Linked → Work Order Created → Status: Ready for Scheduling → Technician Assigned
📋
Work Order Created
Work Order:WO-01312377
Type:Preventive Maintenance
Priority:PSM
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Leona Coonrod
Technician:Maria Davis
⚠️7.9 business days
📅
▶
2
Dispatch Scheduled Nov 12, 8:03 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Maria Davis
From:Assigned
To:Scheduled
Duration in Previous:11d 16h
🚨16.0 business days
📅
Dispatch Scheduled by Maria DavisDec 6, 6:23 PM
Scheduled For:2026-01-20T16:00:00.000+0000
⚠️5.0 business days
📅
Dispatch Scheduled by Maria DavisDec 12, 11:55 AM
Scheduled For:2026-01-23T16:00:00.000+0000
📅
Dispatch Scheduled by Maria DavisDec 13, 10:12 AM
Scheduled For:2026-01-22T16:00:00.000+0000
🚨33.0 business days
🔄
Status: Reschedule by Maria DavisFeb 2, 11:44 PM
From:Scheduled
To:Reschedule
Duration in Previous:82d 15h
📅
▶
2
Dispatch Scheduled Feb 3, 12:17 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Maria Davis
From:Reschedule
To:Scheduled
Duration in Previous:32m
⚠️5.0 business days
🔧
Status: Tech On Site by Maria DavisFeb 9, 10:16 AM
From:Scheduled
To:Tech On Site
Duration in Previous:6d 9h
⏱️
▶
2
Labor Added Feb 9, 1:08 PM
Labor Added → Travel Added
🚗
Travel Added
Type:Travel
Status:Open
Qty:64
🔩
6x Parts Added Feb 9, 1:15 PM
Type:Parts
Status:Open
Qty:1
🚗
▶
2
Status: Tech Off Site Feb 9, 6:05 PM
Status: Tech Off Site → Labor Added
⏱️
Labor Added
Type:Labor
Status:Open
Qty:5.5
⏱️
Labor Added Feb 9, 6:23 PM
Type:Labor
Status:Open
Qty:2.5
🚗
▶
2
Travel Added Feb 9, 8:10 PM
Travel Added → Status: Completed
✔️
Status: Completed by Maria Davis
From:Tech Off Site, Completed
To:Completed, Closed
Duration in Previous:2h 6m, 0m
⏳3.5 business days
📄
Status: Ready to Bill by Hannah ShawFeb 12, 8:35 AM
From:Closed
To:Ready to Bill
Duration in Previous:2d 12h
🚨11.8 business days
📨
▶
3
Status: Invoice Pending Mar 2, 6:40 AM
Status: Invoice Pending → Invoice Created → Status: Invoiced
🧾
Invoice Created
Invoice Number:SM-255302
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
Bottlenecks
Assigned
Duration: 7.4 business days (threshold: 4.0 business hours)
Exceeded by 6.9 business days
Scheduled
Duration: 54.6 business days (threshold: 2.0 business days)
Exceeded by 52.6 business days
Scheduled
Duration: 5.0 business days (threshold: 2.0 business days)
Exceeded by 3.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Ready to Bill
Duration: 12.0 business days (threshold: 1.0 business days)