Initial Annual Inspection Service
Inspection Flag: This is the only equipment approved for the inspection, UNLESS this is also a PT clinic. See More below for those assets that are also approved.
Electronic BP Machine(s)
Patient Thermometer(s)
Patient Scale(s)
EKG Machine(s)
AED(s)
A1C Machine(s)
PT/INR Machine(s)
Autoclave(s)
If this is a PT (Physical Therapy) site, then please inspect the following as well.
Grip Gauge(s)
Thumb Gauge(s)
Hydrocollator(s)
Hygrometer(s)
Mechanical Table(s)
E-Stem(s)
MedEx Cold Laser(s)
Ultrasound(s)
https://www.ebiotrack.com/inspection.php?iid=30894
2/2/2025 CRamen logged email confirming re-scheduling for Wednesday 12/10/2025 with tech arrival between 8-10am
12/2/2025 CRamen logged email requesting re-scheduling for Wednesday 12/10/2025 with tech arrival between 8-10am. Tech unable to make it to facility due to snow storm
11/5/2025 CRamen logged emailconfirming Tuesday 12/2/2025 with an arrival at 12pm when facility opens
11/4/2025 CRamen logged email requesting Tuesday 12/2/2025 with an arrival window between 9-11am. Placeholder set
🔧Work Performed
performed initial inspection on 4 items. Instructed customer on use of qr code on asset tag.
🔍Technician Findings
Initial inspection needed
⚠️Problem Description
Initial Annual Inspection Service
Inspection Flag: This is the only equipment approved for the inspection, UNLESS this is also a PT clinic. See More below for those assets that are also approved.
Electronic BP Machine(s)
Patient Thermometer(s)
Patient Scale(s)
EKG Machine(s)
AED(s)
A1C Machine(s)
PT/INR Machine(s)
Autoclave(s)
If this is a PT (Physical Therapy) site, then please inspect the following as well.
Grip Gauge(s)
Thumb Gauge(s)
Hydrocollator(s)
Hygrometer(s)
Mechanical Table(s)
E-Stem(s)
MedEx Cold Laser(s)
Ultrasound(s)
https://www.ebiotrack.com/inspection.php?iid=30894
📧
Email:Re: EMSAR Request for service at SEW Health Center - Troy (Email to schedule service)
Completed Dec 2, 2025
From: ashleyjonesgay@careatc.com
To: cramen@emsar.com, purchasingsupport@careatc.com
Cc: katiedouglass@careatc.com
Hello, 12/10/2025 from 8am and 10pm should work. I will let the provider know.
Ashley Jones-Gay, BSW, LPNAssociate Area Operations DirectorCareATC, Inc.4500 S 129th E Ave, Ste 191Tulsa, OK 74134O: 617-665-7533www.CareATC.com
From: Chuck Ramen <cramen@emsar.com>Sent: Tuesday, December 2, 2025 1:38 PMTo: Ashley Jones-Gay <ashleyjonesgay@careatc.com>; Purchasing Support <purchasin
📧
Email: EMSAR Request for service at SEW Health Center - Troy (Email to schedule service)
Completed Nov 4, 2025
To: purchasingsupport@careatc.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at SEW Health Center - Troy (Email to schedule service)
Body:
Hi Purchasing Support,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Initial Annual Inspection Service
Inspection Flag: This is the only equipment approved for the inspection, UNLESS this is also a PT clinic. See More below for those assets that are also approved.
Electronic B
📅
WO-01312436 - Inspection - Troy - SEW Health Center - Troy
Dec 11, 2025 8:00am – 12:00pm
Work Order: WO-01312436
Account: CareATC
Customer Case Number:
Location: SEW Health Center - Troy
Address: 2001 W Main St, Troy, OH 45373
Manufacturer:
Model #:
Serial #:
Contact Name: Purchasing Support
Contact Phone: 918-947-6607
Contact Email: purchasingsupport@careatc.com
Due Date: 12/31/202
Timeline
📞
Case Linked Nov 1, 1:00 AM
Case Number:00540126
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Nov 3, 8:27 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
⏳2.0 business days
👷
▶
2
Technician Assigned Nov 4, 5:45 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 9h
📅
▶
2
Dispatch Scheduled Nov 5, 10:17 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Charles Ramen
From:Assigned
To:Scheduled
Duration in Previous:16h 31m
📅
Dispatch Scheduled by Charles RamenNov 5, 1:24 PM
Scheduled For:2025-12-02T16:00:00.000+0000
📅
Dispatch Scheduled by Charles RamenNov 5, 2:23 PM
Scheduled For:2025-12-02T17:00:00.000+0000
🚨14.0 business days
📅
Dispatch Scheduled by Charles RamenNov 25, 4:40 PM
Scheduled For:2025-12-02T16:00:00.000+0000
⏳3.9 business days
🔄
Status: Reschedule by Charles RamenDec 2, 1:41 PM
From:Scheduled
To:Reschedule
Duration in Previous:27d 3h
📅
▶
2
Dispatch Scheduled Dec 2, 2:39 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Charles Ramen
From:Reschedule
To:Scheduled
Duration in Previous:58m
⏳2.0 business days
📅
▶
2
Dispatch Scheduled Dec 3, 3:58 PM
Dispatch Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-12-11T13:00:00.000+0000
⚠️7.0 business days
🔧
Status: Tech On Site by Jordan MoceriDec 11, 9:03 AM
From:Scheduled
To:Tech On Site
Duration in Previous:8d 18h
⏱️
3x Labor Added Dec 11, 8:00 PM
Type:Labor, Travel
Status:Open
Qty:2.05, 1.2833333333333, 131
✔️
Status: Completed by Jordan MoceriDec 11, 8:42 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:11h 39m, 0m
⏳3.4 business days
📄
▶
3
Status: Ready to Bill Dec 16, 1:56 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-249198
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Assigned
Duration: 1.2 business days (threshold: 4.0 business hours)
Exceeded by 5.2 business hours
Scheduled
Duration: 17.0 business days (threshold: 2.0 business days)
Exceeded by 15.0 business days
Scheduled
Duration: 7.5 business days (threshold: 2.0 business days)
Exceeded by 5.5 business days
Tech On Site
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.7 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)