Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 89
https://www.ebiotrack.com/inspection.php?iid=30921
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
12/19 MOwens Ashley replied back to the email and said that 12/29 and 30th will work for the inspection visit.
12/19 MOwens Sent FO email to Ashley to make contact about the inspection service.
12/10 MOwens Sent a FU email to Ashley Smith asking to schedule the inspection visit.
12/4 MOwens Sent email to Ashley Smith asking for good dates to schedule the inspection visit during Dec.
🔧Work Performed
performed an inspection and electrical testing on all Biomed equipment. I placed all equipment back into service and is ready for use.
🔍Technician Findings
I arrived on site to do an inspection on the BioMed equipment.
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 89
https://www.ebiotrack.com/inspection.php?iid=30921
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📧
Email:RE: [EXTERNAL] RE: Oak Street Health - Lakewood Annual Tagged Equipment Inspection
Completed Dec 19, 2025
From: mowens@emsar.com
To: ashley.l.smith@oakstreethealth.com
Cc: rhea.berry@emsar.com
No. My tech Michael Swingle will be able to complete the inspection if you are not there during those days. I will have him start in the afternoon of 12/29 and he would finish up the next day on 12/30.
Thanks
Melissa
From: Ashley Smith <ashley.l.smith@oakstreethealth.com>
Sent: Friday, December 19, 2025 2:06 PM
To: Melissa Owens <mowens@emsar.com>
Cc: Rhea Berry <rhea.berry@emsar.com>
📧
Email:RE: Oak Street Health - Lakewood Annual Tagged Equipment Inspection
Completed Dec 19, 2025
From: mowens@emsar.com
To: ashley.l.smith@oakstreethealth.com
Cc: rhea.berry@emsar.com
Ashley
Reaching out to you again to contact you to schedule the annual inspection visit for the medical equipment.
Melissa Owens
EMSAR
From: Melissa Owens
Sent: Wednesday, December 10, 2025 2:15 PM
To: 'ashley.l.smith@oakstreethealth.com' <ashley.l.smith@oakstreethealth.com>
Subject: RE: Oak Street Health - Lakewood Annual Tagged Equipment Inspection
Ashley
Please respo
📧
Email:RE: Oak Street Health - Lakewood Annual Tagged Equipment Inspection
Completed Dec 10, 2025
From: mowens@emsar.com
To: ashley.l.smith@oakstreethealth.com
Ashley
Please respond or call to schedule your annual equipment inspection that is due this month.
Thanks
Melissa Owens
From: Melissa Owens
Sent: Thursday, December 4, 2025 10:46 AM
To: ashley.l.smith@oakstreethealth.com
Subject: Oak Street Health - Lakewood Annual Tagged Equipment Inspection
Ashley
The annual inspection on the tagged medical equipment at this location in N. Little Rock is due th
📧
Email:Oak Street Health - Lakewood Annual Tagged Equipment Inspection
Completed Dec 4, 2025
From: mowens@emsar.com
To: ashley.l.smith@oakstreethealth.com
Ashley
The annual inspection on the tagged medical equipment at this location in N. Little Rock is due this month. What days work the best for scheduling the inspection visit?
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc> <http://twitter.com/emsa
📅
WO-01312466 - Inspection - North Little Rock - Oak Street Health - Lakewood
Dec 29, 2025 2:00pm – 5:00pm
Work Order: WO-01312466
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Lakewood
Address: 2933 Lakewood Village Drive, North Little Rock, AR 72116
Manufacturer:
Model #:
Serial #:
Contact Name: Ashley L Smith
Contact Phone:
Contact Email: ashley.l.smith@oakstreeth
Timeline
📞
Case Linked Nov 1, 7:00 AM
Case Number:00540157
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Nov 3, 9:10 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
👷
▶
2
Technician Assigned Nov 4, 3:54 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 6h
🚨31.0 business days
🗓️
▶
2
Status: Scheduled Dec 19, 4:31 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-12-29T19:00:00.000+0000
⏳3.9 business days
💵
2x Expenses Added Dec 24, 2:10 PM
Type:Expenses
Status:Open
Qty:1
⏳3.0 business days
🔧
Status: Tech On Site by MICHAEL SWINGLEDec 29, 8:49 AM
From:Scheduled
To:Tech On Site
Duration in Previous:9d 16h
⏱️
5x Labor Added Dec 29, 8:46 PM
Type:Labor, Travel
Status:Open
Qty:5.05, 5.45, 0.25, 333, 1
✔️
Status: Completed by MICHAEL SWINGLEDec 30, 8:18 AM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:23h 29m, 0m
📄
Status: Ready to Bill by Diane PattonDec 30, 5:00 PM
From:Closed
To:Ready to Bill
Duration in Previous:8h 41m
⏳2.9 business days
📨
Status: Invoice Pending by Diane PattonJan 2, 6:10 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:3d 1h
🧾
▶
2
Invoice Created Jan 2, 6:30 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:19m
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Assigned
Duration: 30.4 business days (threshold: 4.0 business hours)
Exceeded by 29.9 business days
Scheduled
Duration: 5.3 business days (threshold: 2.0 business days)
Exceeded by 3.3 business days
Tech On Site
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 2.2 business days (threshold: 1.0 business days)