11/20 Parts were added to SM to be added in SM and dispose them. MD
11/05 Google map Was used to calculate zonne. MD
Please assign to Maria Davis ARP to site is 151 miles. Zone 3
🔧Work Performed
11/05/2025 After checking oven shroud was replaced. On/off rod was vent and broken, when removed that AC board switch broke, both were replaced. Port inlet and detector’s adapter were installed. Column was stabilized, temperature goes down and up. GC will be under-observation for a week
🔍Technician Findings
11/20 Parts were added to SM to be added in SM and dispose them. MD
⚠️Problem Description
28U
SYS-GC-6890N
Repaie
OTS -6890N GC
📄Description
6890N Network GC System
📞Call Description
NOV 2026 GC REPAIR
Nov 19, 2025 1:37pm
@Maria Davis please close WO. This has been in evaluation past scheduled for two weeks.
JPG
1000165942
Nov 20, 2025
Timeline
📞
Case Linked Nov 5, 8:43 AM
Case Number:00541063
Subject:6008195276
Status:Closed
📋
▶
3
Work Order Created Nov 5, 8:49 AM
Work Order Created → Status: Ready for Scheduling → Technician Assigned
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Leona Coonrod
Technician:Maria Davis
🗓️
▶
2
Status: Scheduled Nov 5, 1:46 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Maria Davis
Scheduled For:2025-11-05T18:00:00.000+0000
🔧
Status: Tech On Site by Maria DavisNov 5, 1:53 PM
From:Scheduled
To:Tech On Site
Duration in Previous:7m
🚗
Status: Tech Off Site by Maria DavisNov 6, 9:28 AM
From:Tech On Site
To:Tech Off Site
Duration in Previous:19h 35m
⏳2.0 business days
⏱️
4x Labor Added Nov 9, 8:06 AM
Type:Labor, Expenses
Status:Open
Qty:4, 1
🚗
3x Travel Added Nov 9, 8:31 AM
Type:Travel, Parts
Status:Open
Qty:156, 155
⚠️9.0 business days
🔩
3x Parts Added Nov 21, 10:27 AM
Type:Parts
Status:Open
Qty:1
✔️
Status: Completed by Maria DavisNov 21, 10:35 AM
From:Tech Off Site, Completed
To:Completed, Closed
Duration in Previous:15d 1h, 0m
📄
Status: Ready to Bill by Hannah ShawNov 21, 12:00 PM
From:Closed
To:Ready to Bill
Duration in Previous:1h 25m
⏳2.0 business days
📨
▶
2
Status: Invoice Pending Nov 24, 6:01 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
⚠️8.7 business days
🧾
Invoice Created Dec 8, 5:14 PM
Invoice Number:247473
Bottlenecks
Assigned
Duration: 4.9 business hours (threshold: 4.0 business hours)
Exceeded by 0.9 business hours
Tech On Site
Duration: 1.6 business days (threshold: 1.0 business days)
Exceeded by 5.1 business hours
Tech Off Site
Duration: 11.0 business days (threshold: 2.0 business days)
Exceeded by 9.0 business days
Ready to Bill
Duration: 1.9 business days (threshold: 1.0 business days)