Work Order 360 View

CONFIRMED

2/6/26 AJinerson - Received email back from Charlie confirming tech visit for Mon. 2/9 with arrival between 1130am-130pm.

*This is scheduled past the SLA due to customer nonresponsive for month of Jan.*

2/6/26 AJinerson - Sent email back to Charlie stating we no longer have arrival between 9am-11am available on Mon. 2/9, but currently have arrival between 1130am-130pm available, asking if this works for them too.

2/6/26 AJinerson - Received email back from Charlie confirming scheduling for Mon. 2/9 but they have patients from 9am-1045am.

2/6/26 AJinerson - Received email from Purchasing Support asking Charlie to schedule with us again.

2/2/26 AJinerson - Sent email back to POC Charlie and PSupport stating we still have not received confirmation from site on a scheduled service date. Offering Mon. 2/9 now with eta between 9am-11am.

2/2/26 AJinerson - Received email back from Charlie asking for an update.

1/29/26 RBerry- Escalated to account manager due to contact response issues. Placed WO on hold.

1/26/26 AJinerson - Sent email back stating we have not received confirmation on scheduling any of our offered dates yet, now our soonest avail. date is Monday, 2/2 with eta between 9am-11am. Asking if this date/time works for them as well.

(If site confirms, this would need to be reassigned to Phil Krogstad who is covering work in Miami 2/2-2/6)

1/26/26 AJinerson - Received email back from Purchasing Support asking if this site has been scheduled yet.

1/20/26 AJinerson - Sent follow up email to POC Charlie offering tech visit on Mon. 1/26 with eta between 1pm-3pm.

1/16/26 AJinerson - Sent follow up email to Charlie offering to schedule tech visit on Mon. 1/19 between 12pm-2pm.

1/16/26 AJinerson - Called Charlie at 954-549-5274. Charlie answered and asked where I was calling from, but hung up once I started explaining what EMSAR services. 

12/30/2025 LHill-added Charlie Shuman as contact 954-549-5274

Scheduling ahead needed: Yes 

Certain day or time: Monday, Wednesday, and Friday from 7:00 a.m. to 4:00 p.m., and Tuesday and Thursday from 9:00 a.m. to 6:00 p.m. 

Confirmed contact information is correct: Yes.  

Anything additional needed for tech to gain access to the facility: No 

12/23/2025 LHill-rec'd email from Charlie Shuman- Our office is open Monday, Wednesday, and Friday from 7:00 a.m. to 4:00 p.m., and Tuesday and Thursday from 9:00 a.m. to 6:00 p.m.

Yes, I would be the best contact. Please feel free to reach out if you have any questions or need further information.

954-549-5274Charlie Shuman 

12/22/2025 LHill-sent email to purchasingsupport@careatc.com to confirm contact & equipment.

12/22/2025 LHill-LM at 918-947-6607 to confirm contact & equipment.