Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 Summit Urolgynocogy — 822 E Western Reserve Rd,, Youngstown, OH, 44514-3359
Nov 10, 2025 → Dec 9, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 10 → Nov 10 | Created | ▶ Running | 0 | 0 / 4 |
| Nov 10 → Nov 10 | Ready for Scheduling | ▶ Running | 0 | 0 / 4 |
| Nov 10 → Nov 10 | Assigned | ▶ Running | 0 | 0 / 4 |
| Nov 10 → Nov 11 | Awaiting Parts - Customer | ⏸ Paused | 0 | — |
| Nov 11 → Nov 12 | Scheduled | ▶ Running | 1 | 1 / 4 |
| Nov 12 → Nov 12 | Completed | ▶ Running | 0 | 1 / 4 |
| Nov 12 → Nov 13 | Closed | ▶ Running | 1 | 2 / 4 |
| Nov 13 → Nov 13 | Ready for Scheduling | ▶ Running | 0 | 2 / 4 |
| Nov 13 → Nov 13 | Reschedule | ▶ Running | 0 | 2 / 4 |
| Nov 13 → Dec 2 | Awaiting Parts - Customer | ⏸ Paused | 11 | — |
| Dec 2 → Dec 3 | Reschedule | ▶ Running | 1 | 3 / 4 |
| Dec 3 → Dec 3 | Completed | ▶ Running | 0 | 3 / 4 |
| Dec 3 → Dec 3 | Closed | ▶ Running | 0 | 3 / 4 |
| Dec 3 → Dec 3 | Reschedule | ▶ Running | 0 | 3 / 4 |
| Dec 3 → Dec 9 | Scheduled | ▶ Running | 4 | 7 / 4 |
12/4/25 lcoonrod
Estimated delivery date will be available when UPS receives the package. Order No: 741873 Customer PO No: SR1484896 Customer: Summit Urolgynocogy Service Request NO: 1484896 Ship To Name: Summit Urolgynocogy Ship To Address: 822 E Western Reserve Rd Ship To City/State: Youngstown, OH 44514-3359 Waybill (Tracking #): 1ZE444250372815555 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 04-DEC-2025 LINE NO: 1.1 QTY: 1 ITEM: 002-10017-00 SERIAL #: DESCRIPTION: Kit, M11 115V Manifold12/3/2025 CRamen Jodi from Midmark called and she had Julie on the line looking to schedule. This WO was just closed today per email from Midmark as the manifold quoted was never approved and seems that facilities Corporate person in charge was on PTO last week so quote was never received and approved. Julie approved manifold and Midmark shipping out tomorrow. Julie scheduled repair for Tuesday 12/8/2025 with tech arrival between 8-10am. Julie 330-730-5919. removed from Closed to Re-schedule and scheduled.
12/3/2025 Sramen - marked wo serviced per Midmark request and sent chatter to FSE to remind again to close this.
12/2/2025 CRamen logged email from Midmark:Hello, EMSAR,
Please close this work order and submit the invoice to Midmark for the work completed to date. Have a great day!
Chattering BGreen to service and close WO
11/20/2025 CRamen email from Midmark logged: A potential part may need to be ordered for this service request. We had to create a new estimate for the customer, and we are currently waiting on their approval to proceed. Please keep this SR open until the end of the day on 11/27/25 as we wait for their approval to order the part. Dispatch will reach out when we hear back from the customer.
11/13/2025 CRamen spoke with Jodi from Midmark and she was asking if this WO was re-opened and I relayed that It looks like it has been by Rhea. Jodi asked what time tech has put into rep[air thus far as parts quote for a manifold and labor of 2 additional hours for repair to be sent to customer for approval.
11/13/25 RCook- Updated due date based on parts.
11/13/2025 JRolston - Per email from Midmark, additional part will be shipped. No ETA or tracking at this time.
11/11/2025jsells
Ship To Name: Summit Urolgynocogy Ship To Address: 822 E Western Reserve Rd Ship To City/State: Youngstown, OH 44514-3359 Waybill (Tracking #): 1ZE444250372712522 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 10-NOV-2025 LINE NO: 1.1 QTY: 1 ITEM: 002-1992-00 SERIAL #: DESCRIPTION: KIT, 115V M9/M11 PCB
11/11/2025 CRamen spoke with Erika and she said parts were just received and scheduled for Wednesday 11/12/2025 with tech arrival between 8-9am. Facility opens at 8am.
11/10/2025 CRamen assigned to BGreen and placed into APC
11/10 KHardison, Left a vm regarding WO. Advised that a coordinator will call for scheduling, once shipping is confirmed for parts, once shipping is confirmed for parts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03005286 | Parts | Open | 1 | $0.00 | Nov 12, 6:49 PM |
| WL-03005287 | Labor | Open | 0.25 | $0.00 | Nov 12, 6:49 PM |
| WL-03005288 | Labor | Open | 2 | $220.00 | Nov 12, 6:49 PM |
| WL-03005289 | Travel | Open | 5 | $110.00 | Nov 12, 6:49 PM |
| WL-03031976 | Labor | Open | 0.25 | $0.00 | Dec 9, 5:31 PM |
| WL-03031977 | Labor | Open | 1.5 | $165.00 | Dec 9, 5:31 PM |
| WL-03031978 | Travel | Open | 5 | $110.00 | Dec 9, 5:31 PM |