11/13 MOwens Kim replied back that she was to schedule the visit for Friday 12/5. Eta will be between 10-11am.
11/13 MOwens replied back to the email from Kim Paulk that I have the inspection WO and when when she like to schedule the return visit.
🔧Work Performed
misc inspection of 52 pieces of equipment asset tagged and inspected.
🔍Technician Findings
misc inspection to complete all devices
⚠️Problem Description
misc inspection to complete all devices that were not inspected on WO-01286561 at Be Well Health Center at Tysons
https://www.ebiotrack.com/inspection.php?iid=31747
📧
Email:RE: [EXTERNAL EMAIL] Be Well Health Center at Tysons Equipment Inspection
Completed Nov 13, 2025
From: mowens@emsar.com
To: Kimberly.Paulk@PremiseHealth.com
I’ll tell him to try to get there between 10-11am instead.
From: Kimberly Paulk <Kimberly.Paulk@PremiseHealth.com>
Sent: Thursday, November 13, 2025 3:53 PM
To: Melissa Owens <mowens@emsar.com>
Subject: RE: [EXTERNAL EMAIL] Be Well Health Center at Tysons Equipment Inspection
Okay, we close at 4:00pm on Friday’s.
I’m not sure how much is needed for him to complete.
Thank you,
Kim Paulk, MBA
📧
Email:FW: [EXTERNAL EMAIL] Be Well Health Center at Tysons Equipment Inspection
Completed Nov 13, 2025
From: mowens@emsar.com
To: kimberly.paulk@premisehealth.com
Kim
I have the work order for Michael to come back and complete the rest of the inspection. What days work the best for him to come?
Thanks
Melissa
From: Melissa Owens
Sent: Friday, October 10, 2025 2:50 PM
To: Dylan Nakoff <dnakoff@emsar.com>
Subject: FW: [EXTERNAL EMAIL] Be Well Health Center at Tysons Equipment Inspection
See the email below from Kim about WO-01286561. Michael Harris started the inspe
📅
WO-01314842 - Misc. Inspection - McLean - Be Well Health Center at Tysons
Dec 5, 2025 11:00am – 4:00pm
Work Order: WO-01314842
Account: Premise Health
Customer Case Number:
Location: Be Well Health Center at Tysons
Address: 1680 Capital One Drive C2, McLean, VA 22102
Manufacturer:
Model #:
Serial #:
Contact Name: Kim Paulk
Contact Phone: 703.720.1290
Contact Email: kimberly.paulk@premisehealth.co
Timeline
📞
Case Linked Nov 10, 9:01 AM
Case Number:00542379
Subject:unable to create wo, inactive contract sent teams message to Dylan 11/11
Status:Closed
⏳2.0 business days
📋
▶
2
Work Order Created Nov 12, 1:08 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Nov 12, 2:19 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 11m
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Nov 13, 4:30 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-12-05T16:00:00.000+0000
🚨14.9 business days
🔧
Status: Tech On Site by Michael HarrisDec 5, 10:59 AM
From:Scheduled
To:Tech On Site
Duration in Previous:21d 18h
⏱️
11x Labor Added Dec 5, 11:49 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:2.75, 2.7666666666667, 103
✔️
Status: Completed by Michael HarrisDec 5, 11:56 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:12h 56m, 0m
⏳3.0 business days
📄
▶
3
Status: Ready to Bill Dec 10, 9:32 AM
Status: Ready to Bill → Status: Ready to Bill → Invoice Created
📄
Status: Ready to Bill by Diane Patton
From:Billing Review, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1m, 0m
🧾
Invoice Created
Invoice Number:SM-248633
Bottlenecks
Assigned
Duration: 1.6 business days (threshold: 4.0 business hours)
Exceeded by 1.1 business days
Scheduled
Duration: 14.3 business days (threshold: 2.0 business days)
Exceeded by 12.3 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)