12/1 KKelch scheduled per logged email from Makenzi
12/1 KKelch sent an email for scheduling
11/17 KKelch sent an email for scheduling
11/13/25 SBerry: 2025 inspection completed in February. Due date for 2026 inspection moved to end of February
🔧Work Performed
Inspected 3 pieces of equipment. Completed EBT inspection report.
🔍Technician Findings
2/2/2026 Zachary Stieben arrived on site. Found 3 pieces of equipment to be inspected.
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 8
https://www.ebiotrack.com/inspection.php?iid=31194
📧
Email:Re: EMSAR Request for service at Enovation Controls
Completed Dec 1, 2025
From: makenzicasebeer@careatc.com
To: stacyhenderson@careatc.com, purchasingsupport@careatc.com, dawnloyd@careatc.com
Cc: kaitlyn.kelch@emsar.com
2/2 is a Monday and should be fine any time after 8 to be completed by 12. Makenzi CasebeerAssociate Area Operations Director CareATC, Inc.4500 S 129th E Ave, Ste 191Tulsa, OK 74134(Located in Kansas City, MO)O: 539.399.1642www.CareATC.com From: Stacy Henderson <stacyhenderson@careatc.com>Sent: Monday, December 1, 2025 1:21:22 PMTo: Purchasing Supp
📧
Email: EMSAR Request for service at Enovation Controls
Completed Dec 1, 2025
To: purchasingsupport@careatc.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Enovation Controls
Body:
Hi Purchasing Support,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Enovation Controls. This inspection is due in February, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 2/2 with an arrival window between 9 and 1
Work Order: WO-01314848
Account: CareATC
Customer Case Number:
Location: Enovation Controls
Address: 5311 S 122nd E Ave, Tulsa, OK 74146
Manufacturer:
Model #:
Serial #:
Contact Name: Purchasing Support
Contact Phone: 918-947-6607
Contact Email: purchasingsupport@careatc.com
Due Date: 2/27/2026
Timeline
📞
Case Linked Nov 12, 6:02 AM
Case Number:00543137
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Nov 12, 1:25 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Nov 12, 1:40 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:14m
🚨12.0 business days
🗓️
▶
2
Status: Scheduled Dec 1, 2:29 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-02-02T15:00:00.000+0000
🚨43.0 business days
🔧
Status: Tech On Site by Zachary StiebenFeb 2, 10:07 AM
From:Scheduled
To:Tech On Site
Duration in Previous:62d 19h
✔️
Status: Completed by Zachary StiebenFeb 2, 11:01 AM
From:Tech On Site
To:Completed
Duration in Previous:54m
🚗
▶
3
2x Travel Added Feb 2, 5:04 PM
2x Travel Added → 3x Labor Added → Status: Closed
⏱️
3x Labor Added
Type:Labor
Status:Open
Qty:4.6666666666667, 1, 5.3333333333333
🏁
Status: Closed by Zachary Stieben
From:Completed
To:Closed
Duration in Previous:6h 6m
📄
Status: Ready to Bill by Diane PattonFeb 3, 9:55 AM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:16h 47m, 0m
⏳4.0 business days
🧾
Invoice Created Feb 7, 2:12 PM
Invoice Number:SM-252859
Bottlenecks
Assigned
Duration: 11.7 business days (threshold: 4.0 business hours)
Exceeded by 11.2 business days
Scheduled
Duration: 42.6 business days (threshold: 2.0 business days)
Exceeded by 40.6 business days
Closed
Duration: 1.2 business days (threshold: 1.0 business days)