12/15 KKelch scheduled per logged email from Krysten
12/15 KKelch sent an email for scheduling
12/2 KKelch sent an email for scheduling
🔧Work Performed
Tech arrived on site and inspected and tested 27 pieces of equipment. Tech noticed that the MBP's were different, newer. Tech asked site manager if she wanted the new MBP's tagged and she said yes please. She also wanted the centrifuge tagged as well. All equipment was inspected and tested and placed back in service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
10 pcs
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
10 pcs
https://www.ebiotrack.com/inspection.php?iid=31203
📧
Email:Re: EMSAR Request for service at Phil Long Employee Health
Completed Dec 15, 2025
From: KrystenHarris@careatc.com
To: purchasingsupport@careatc.com
Cc: kaitlyn.kelch@emsar.com, tomthoits@careatc.com
Clinic is closed on Wednesdays, but I can be available to let them in that way it does not impact patient appointments. Thank you,Krysten HarrisClinical Operations ManagerCareATC, Inc.4045 Sinton Rd.Colorado Springs, CO, 80907M: 719.209.0875www.CareATC.comFrom: Purchasing Support <purchasingsupport@careatc.com>Sent: Monday, December 15, 2025 9:46 AMTo: Krysten Harris <KrystenHarr
📧
Email: EMSAR Request for service at Phil Long Employee Health
Completed Dec 15, 2025
To: purchasingsupport@careatc.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Phil Long Employee Health
Body:
Hi Purchasing Support,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Phil Long Employee Health. This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/14 with an arrival window b
📅
WO-01314965 - Inspection - Colorado Springs - Phil Long Employee Health
Jan 15, 2026 10:00am – 12:00pm
Work Order: WO-01314965
Account: CareATC
Customer Case Number:
Location: Phil Long Employee Health
Address: 4045 Sinton Rd, Colorado Springs, CO 80907
Manufacturer:
Model #:
Serial #:
Contact Name: Purchasing Support
Contact Phone: 918-947-6607
Contact Email: purchasingsupport@careatc.com
Due Da
Timeline
📞
Case Linked Nov 12, 6:03 AM
Case Number:00543147
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Nov 12, 2:19 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
🚨13.0 business days
👷
▶
2
Technician Assigned Dec 2, 9:22 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:19d 19h
🚨10.0 business days
🗓️
▶
2
Status: Scheduled Dec 15, 11:50 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-01-14T15:00:00.000+0000
🚨21.0 business days
🔧
Status: Tech On Site by Andrew PrzybylaJan 14, 10:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:29d 22h
🗓️
▶
2
Status: Scheduled Jan 14, 11:25 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Andrew Przybyla
Scheduled For:2026-01-15T15:00:00.000+0000
⏱️
▶
2
3x Labor Added Jan 15, 9:57 AM
3x Labor Added → Status: Tech On Site
🔧
Status: Tech On Site by Andrew Przybyla
From:Scheduled
To:Tech On Site
Duration in Previous:22h 34m
⏱️
2x Labor Added Jan 15, 11:42 AM
Type:Labor
Status:Open
Qty:2, 0.5
✔️
Status: Completed by Andrew PrzybylaJan 15, 12:00 PM
From:Tech On Site
To:Completed
Duration in Previous:2h 0m
🏁
Status: Closed by Andrew PrzybylaJan 15, 12:31 PM
From:Completed
To:Closed
Duration in Previous:31m
⏳2.0 business days
📄
▶
3
Status: Ready to Bill Jan 19, 9:54 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-251598
Bottlenecks
Ready for Scheduling
Duration: 12.6 business days (threshold: 1.0 business days)
Exceeded by 11.6 business days
Assigned
Duration: 10.0 business days (threshold: 4.0 business hours)
Exceeded by 9.5 business days
Scheduled
Duration: 20.9 business days (threshold: 2.0 business days)
Exceeded by 18.9 business days
Closed
Duration: 1.8 business days (threshold: 1.0 business days)