How will higi connect to the internet 4G
Ship Date:
Delivery Date: 12/2/25
Installation Date: 12/3/25
Additional Info or special requirements
Scheduling contact: Chris Calvert 856-627-6501 EXT 6618
Delivery is standard retail Dock to Dock.
Use a 2014 refurbished unit, unit does not need body composition board.
Grand Opening is 12/5/25
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
attached BOL for standard retail p/u at Emsar 11/25, deliver 12/2 to ShopRite 586 dock, Emsar to install 12/3.
Pick up boxed kiosk-
Emsar main warehouse 270 Davids Drive, Wilmington, OH 45177
Time available for pick up: 8:30am to 4pm
Thank You,
Page Proctor
🔧Work Performed
Tech advised that higi unit needs to be on the floor and chris said they will move it when the store is open. Inspected kiosk for damage. No damage found. Wiped off kiosk, ad monitor, and touchscreen. Removed dust from kiosk. Disconnected unused devices and ensured all other connections were properly seated. Performed monitor calibration and BP test/calibration. User and stop button tests were completed without any issues. .
🔍Technician Findings
Tech checked in with the store manager, Chris. Chris showed the technician where the pharmacy and the unit were located. Tech installed the Higi unit in the pharmacy room.
⚠️Problem Description
Special Instructions: Scheduling contact: Chris Calvert 856-627-6501 EXT 6618
Delivery is standard retail Dock to Dock.
Use a 2014 refurbished unit, unit does not need body composition board.
Grand Opening is 12/5/25
How will higi connect to the internet 4G
Ship Date:
Delivery Date: 12/2/25
Installation Date: 12/3/25
Additional Info or special requirements
Scheduling contact: Chris Calvert 856-627-6501 EXT 6618
Delivery is standard retail Dock to Dock.
Use a 2014 refurbished unit, unit does not need body composition board.
Grand Opening is 12/5/25
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a 4G Installed and Storm Key pad
📞
Call
Completed Dec 4, 2025
The install is complete, and the kiosk is working as expected.
Nov 19, 2025 9:27am
@Brendan Chaney @Nicole Floyd BOL attached
attached BOL for standard retail p/u at Emsar 11/25, deliver 12/2 to ShopRite 586 dock, Emsar to install 12/3.
Pick up boxed kiosk-
Emsar main warehouse 270 Davids Drive, Wilmington, OH 45177
Time available for pick up: 8:30am to 4pm
Thank You,
Page Proctor
Dec 3, 2025 2:37pm
@Shawn Rogers Hello Shawn, I'm not able to close this work order or part order. How should I proceed?
Dec 4, 2025 9:40am
@Joi Murray please provide 7 quality pictures. Thank you