two Ferno cots that the crews are having problems with. They say that they are experiencing difficulties with raising and lowering the cots. I know that any work done will be out of contract due to the change that we made, but I do need this looked at because we are still awaiting the transition to the new cots. Let me know if we can get this done. Thanks.
The serial Numbers would be 340759 and 341189.
15N-340759
0.5 hrs. evaluation
Parts TBD if needed
15N-341189
0.5 hrs. evaluation
Parts TBD if needed
11/14/2025 CRamen logged email confirming schedule for Monday 11/17/2025 with tech arrival between 1-3pm.
11/14/2025 CRamen left a vm for a returned call to schedule for Monday 11/17/2025 with tech arrival between 1-3pm. Logged email. Placeholder set
11/14 MOwens Sent chatter to CRamen abo this WO for Brandon. 1 WO is still in awaiting parts for this customer.
🔧Work Performed
repair completed as below
lubed F/E legs, pivot points and rails
tested unit
unit working as intended and placed back into service
🔍Technician Findings
cot not lowering correctly
⚠️Problem Description
two Ferno cots that the crews are having problems with. They say that they are experiencing difficulties with raising and lowering the cots. I know that any work done will be out of contract due to the change that we made, but I do need this looked at because we are still awaiting the transition to the new cots. Let me know if we can get this done. Thanks.
The serial Numbers would be 340759 and 341189.
15N-340759
0.5 hrs. evaluation
Parts TBD if needed https://www.ebiotrack.com/workorder.php?wo=69743
📄Description
35X (R) - Medpro (for Sales only) FIELD USE: Model 35-X (Series)
📧
Email:Re: EMSAR Request for service at Medic Rescue EMS - Bridge St. (Email to schedule service)
Completed Nov 14, 2025
From: bpasquale@medicrescue.org
To: cramen@emsar.com
The 17th is good no access issues. Thanks.BillGet Outlook for iOSFrom: Charles Ramen <cramen@emsar.com>Sent: Friday, November 14, 2025 5:09:43 PMTo: Bill Pasquale <bpasquale@medicrescue.org>Subject: EMSAR Request for service at Medic Rescue EMS - Bridge St. (Email to schedule service) Hi William "Bill" Pasquale Jr.,I hope you’re doing well. I’m reaching out to schedule a service appointment for two Ferno cots that the crews are having
📧
Email: EMSAR Request for service at Medic Rescue EMS - Bridge St. (Email to schedule service)
Completed Nov 14, 2025
To: bpasquale@medicrescue.org
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Medic Rescue EMS - Bridge St. (Email to schedule service)
Body:
Hi William "Bill" Pasquale Jr.,
I hope you’re doing well. I’m reaching out to schedule a service appointment for two Ferno cots that the crews are having problems with. They say that they are experiencing difficulties with raising and lowering the cots. I know that any work done will be out of contract due to
📋
Outbound to +17247283621
Completed Nov 14, 2025
11/14/2025 CRamen left a vm for a returned call to schedule for Monday 11/17/2025 with tech arrival between 1-3pm
Nov 14, 2025 4:12pm
@Charles Ramen Here is another WO for this customer that goes to Brandon.