12/12 APrzybyla - Tech did not put PM Kits in autoclaves. This is an initial inspection and tech didn't know what they had.
11/19 KKelch scheduled per logged email from Blake
11/19 KKelch sent Blake an email for scheduling
🔧Work Performed
Tech arrived on site and did an Initial Annual Inspection Service. Tech inspected and tested 50 pieces of equipment.
🔍Technician Findings
Initial Annual Inspection Service
⚠️Problem Description
Inspection: Initial Annual Inspection Service
https://www.ebiotrack.com/inspection.php?iid=31282
📧
Email:Re: Calibration at Cara Mia Dermatology Ref{00DA.93zU:500VU.eWXQK}
Completed Nov 19, 2025
From: Blake.Aho@adcsclinics.com
To: kaitlyn.kelch@emsar.com, scott.berry@emsar.com
Yes that works perfect.
Thank you, Blakey Aho Clinical Research CoordinatorCara Mia Dermatology303-747-7332From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Wednesday, November 19, 2025 1:31 PMTo: Scott Berry <scott.berry@emsar.com>; Blake Aho <Blake.Aho@adcsclinics.com>Subject: Re: Calibration at Cara Mia Dermatology Ref{00DA.93zU:500VU.eWXQK} Hi Blake, Our technician, Andy, can be there on 12/12 between
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Email:Re: Calibration at Cara Mia Dermatology Ref{00DA.93zU:500VU.eWXQK}
Completed Nov 19, 2025
From: kaitlyn.kelch@emsar.com
To: scott.berry@emsar.com, Blake.Aho@adcsclinics.com
Hi Blake,
Our technician, Andy, can be there on 12/12 between 8 and 10 am. Please let me know if this date and time works for you.
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this commu
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WO-01316192 - Inspection - Denver - ADCS - 383 - Cara Mia Dermatology
Dec 12, 2025 9:00am – 3:00pm
Work Order: WO-01316192
Account: Advanced Dermatology and Cosmetic Surgery (ADCS)
Customer Case Number:
Location: ADCS - 383 - Cara Mia Dermatology
Address: 155 S Madison St, Ste 226, Denver, CO 80209
Manufacturer:
Model #:
Serial #:
Contact Name: Alex Aquino
Contact Phone:
Contact Email: alexi
Timeline
📞
Case Linked Nov 18, 1:33 PM
Case Number:00544864
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Nov 19, 10:24 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Nov 19, 3:31 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:5h 6m
🗓️
▶
2
Status: Scheduled Nov 19, 4:21 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-12-12T14:00:00.000+0000
🚨15.0 business days
🚗
Travel Added Dec 11, 2:10 PM
Type:Travel
Status:Open
Qty:13
🔧
Status: Tech On Site by Andrew PrzybylaDec 12, 9:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:22d 16h
⏱️
Labor Added Dec 12, 10:04 AM
Type:Labor
Status:Open
Qty:0.5
⏱️
▶
2
3x Labor Added Dec 12, 1:38 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Andrew Przybyla
From:Tech On Site
To:Completed
Duration in Previous:4h 38m
🏁
Status: Closed by Andrew PrzybylaDec 12, 2:00 PM
From:Completed
To:Closed
Duration in Previous:21m
⏳3.0 business days
📄
▶
3
Status: Ready to Bill Dec 16, 4:42 PM
Status: Ready to Bill → Status: Invoice Pending → Invoice Created
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:4m, 0m
🧾
Invoice Created
Invoice Number:SM-249226
Bottlenecks
Scheduled
Duration: 15.3 business days (threshold: 2.0 business days)
Exceeded by 13.3 business days
Closed
Duration: 2.6 business days (threshold: 1.0 business days)