Detailed work order timeline, KPIs, and analysis
Centurion of Maryland, LLC - Incarcerated • Inspection • PSM
📍 Patuxent Institution CMHCJ — 7555 Waterloo Rd - CMHCJ, Jessup MD, 20794
Nov 19, 2025 → Feb 20, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 19 → Nov 19 | Created | ▶ Running | 0 | 0 |
| Nov 19 → Dec 2 | Ready for Scheduling | ▶ Running | 7 | 7 |
| Dec 2 → Jan 14 | Assigned | ▶ Running | 29 | 36 |
| Jan 14 → Jan 14 | Entered | ▶ Running | 0 | 36 |
| Jan 14 → Jan 16 | Ready for Scheduling | ▶ Running | 2 | 38 |
| Jan 16 → Feb 4 | Assigned | ▶ Running | 12 | 50 |
| Feb 4 → Feb 13 | Scheduled | ▶ Running | 7 | 57 |
| Feb 13 → Feb 14 | Tech On Site | ▶ Running | 0 | 57 |
| Feb 14 → Feb 14 | Completed | ▶ Running | 0 | 57 |
| Feb 14 → Feb 18 | Closed | ▶ Running | 2 | 59 |
| Feb 18 → Feb 20 | Incomplete | ▶ Running | 2 | 61 |
2/4 MOwens Tierra Hopps replied back that the clearance approval for this location for 2/13 is completed for Michael Harris.
1/27/26 RBerry- Received email from Tierra Hopps stating:I have not received a response as of yet. I will follow up with them now. See logged email on WO-01316239
1/27/26 RBerry- Emailed Tierra Hopps asking for update on proposed dates and times. See logged email on WO-01316239
1/22/26 RBerry- Received email from Tierra Hopps stating: Received. Thank you. I will submit the requests with the date and times provided and will follow up once I receive a response. See logged email on WO-01316239
1/22/26 RBerry- Emailed Tierra Hopps to schedule waiting for confirmation also sent tech DL for clearance. See logged email on WO-01316239:
Technician-Michael Harris
WO-01316265-Maryland Reception, Diagnostic and Classification Center-550 East Madison St. 1/29/26 with an arrival time between 8-10AM.
WO-01316289-Youth Detention Center-926 Greenmount Ave.-1/30/26 with an arrival time between 8-10AM.
WO-01316261-Home Detention Unit-428 E Preston St-2/3/26 with an arrival time between 8-10AM
WO-01316251Central Maryland Correctional Facility-7301 Buttercup Rd-2/4/26 with an arrival time between 9-11AM
WO-01316234-Maryland Correctional Institution for Women-7943 Brockbridge Rd-2/9/26 with an arrival time between 9-11AM
WO-01316237-Maryland Correctional Institution for Women Hospital-7943 Brockbridge Rd - Hospita-2/10/26 with an arrival time between 9-11AM.
WO-01316248-Dorsey Run Correctional Facility-2020 Toulson Rd-2/11/26 with an arrival time between 9-11AM
WO-01316246-Maryland Correctional Institution-Jessup-7803 House of Correction Rd-2/12/26 with an arrival time between 9-11AM.
WO-01316247/WO-01316244/WO-01316239-Patuxent Institution Youth/Patuxent Institution Adult/Patuxent Institution CMHCJ-7555 Waterloo Rd- 2/13/26 with an arrival time between 9-11AM.
Technician: Pero Popovic
WO-01316291-Western Correctional Institution-13800 McMullen Hwy SW-2/2/26 with an arrival time between 10AM-12PM.
WO-01316302-North Branch Correctional Institution-14100 McMullen Hwy SW-2/3/26 with an arrival time between 8-10AM.
WO-01316274-Western Correctional Institution - Hospital-13800 McMullen Hwy SW - Hospital-2/3/26 with an arrival time between 12-2PM.
WO-01316243-Maryland Correctional Institution- Hagerstown-18601 Roxbury Rd-2/4/26 with an arrival time between 9-11AM.
WO-01316305-Maryland Correctional Institution- Hagerstown Hospital-18601 Roxbury Rd - Hospital-2/4/26 with an arrival time between 12-2PM.
WO-01316245-Roxbury Correctional Institution- 18701 Roxbury Rd- 2/5/26 with an arrival time between 8-10AM.
WO-01316329-Maryland Correctional Training Center-18800 Roxbury Rd-2/5/26 with an arrival time between 12-2PM.
1/20/26 RBerry- Received email from Tierra Hopps stating:
Each site will require its own entrance memo. The attached form will need to be completed for BCBIC. For the remaining sites, I will need a clear copy of the individual’s driver’s license along with the requested dates and times of entry. I recommend selecting a date that is at least 7 business days out to ensure there is sufficient time to obtain approval.
1/16/26 RBerry- Received email from Chidi stating: We are not here on Monday because it is a holiday.
Will Michael, becoming for medical or mental health? What actually, will he be coming to work on?
Emailed Chidi asking if we can start on her site on 1/20 and schedule another date for the remaining equipment. Waiting on confirmation. See logged email on WO-01316244
1/16/26 RBerry- Sent tech information and requested to schedule for 1/19 and 1/20 with an arrival time between 9-11AM. Waiting for confirmation. See logged email on WO-01316244.
1/16/26 RBerry- Received email from Chidi Oriaku stating: Does this technician have a state ID? A memo will have to be written, requesting permission to enter. Any day during the week works and the best time is before 2pm. See logged email on WO-01316244.
01/16/2026 LHill -sent email to Chidi Oriaku at coriaku@teamcenturion.com to confirm contact & equipment.
01/16/2026 LHill-LM at 410-799-3400 Ext 441 for Chidi Oriaku to confirm contact & equipment.
1/14/26 RBerry- Returned WO to dispatch. Contact was entered incorrectly. Please see contact in EBT.
1/9 MOwens Sent email to Anitra Hernandez with proposed schedule date of 1/14
12/18/25 RBerry- Received email from Anitra Hernandez with background check form stating: I have attached a clearance form that needs to be filled out for each person that is coming in so they can do a background check. Also, I need a list of the equipment that you are bringing in and how many you will be bringing in. If you need to bring in a phone, I will need some information on that as well, which is the make& model of the phone, Phone #, serial#, IMEI#, the color of the case if you have one on it. Need to know whether or not it's a work phone or personal phone as well.
One more thing, let me know what day you would like to come, & the time.
Forwarded email to Michael Harris and Matthew Bateman asking to complete background check. Also advised MBateman that if he wanted another tech cleared to please let me know. Emailed Anitra back advising this has been sent to the technician to complete and as soon as we receive clearance we will reach out to schedule dates and times. See logged email on WO-01316329
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03106196 | Labor | Open | 1.4166666666667 | $0.00 | Feb 13, 11:50 PM |
| WL-03106197 | Labor | Open | 3 | $1,195.00 | Feb 13, 11:50 PM |
| WL-03106198 | Labor | Open | 1.5 | $0.00 | Feb 13, 11:50 PM |
| WL-03106199 | Travel | Open | 71 | - | Feb 13, 11:50 PM |
| WL-03106200 | Travel | Open | 71 | - | Feb 13, 11:50 PM |
| WL-03106201 | Expenses | Open | 1 | $0.00 | Feb 13, 11:50 PM |
| WL-03106202 | Expenses | Open | 1 | $0.00 | Feb 13, 11:50 PM |
| WL-03106203 | Expenses | Open | 1 | $0.00 | Feb 13, 11:50 PM |