Work Order 360 View

2/9 MOwens Tierra replied back that the tech is approved to to to this location on 2/12/26 with an arrival time between 12-2PM. 

1/30/26 RBerry- Emailed Tierra Hopps for update on clearance and offered dates and times. Advised Tierra that we will need to pick new dates for this week and next week WOs that were offered. Updated due date.

1/27/26 RBerry- Received email from Tierra Hopps stating:I have not received a response as of yet. I will follow up with them now. See logged email on WO-01316239

1/27/26 RBerry- Emailed Tierra Hopps asking for update on proposed dates and times. See logged email on WO-01316239

1/22/26 RBerry- Received email from Tierra Hopps stating: Received. Thank you. I will submit the requests with the date and times provided and will follow up once I receive a response. See logged email on WO-01316239

1/22/26 RBerry- Emailed Tierra Hopps to schedule waiting for confirmation also sent tech DL for clearance. See logged email on WO-01316239:

Technician-Michael Harris

WO-01316265-Maryland Reception, Diagnostic and Classification Center-550 East Madison St. 1/29/26 with an arrival time between 8-10AM. 

WO-01316289-Youth Detention Center-926 Greenmount Ave.-1/30/26 with an arrival time between 8-10AM. 

WO-01316261-Home Detention Unit-428 E Preston St-2/3/26 with an arrival time between 8-10AM

WO-01316251Central Maryland Correctional Facility-7301 Buttercup Rd-2/4/26 with an arrival time between 9-11AM

WO-01316234-Maryland Correctional Institution for Women-7943 Brockbridge Rd-2/9/26 with an arrival time between 9-11AM

WO-01316237-Maryland Correctional Institution for Women Hospital-7943 Brockbridge Rd - Hospita-2/10/26 with an arrival time between 9-11AM. 

WO-01316248-Dorsey Run Correctional Facility-2020 Toulson Rd-2/11/26 with an arrival time between 9-11AM

WO-01316246-Maryland Correctional Institution-Jessup-7803 House of Correction Rd-2/12/26 with an arrival time between 9-11AM.

WO-01316247/WO-01316244/WO-01316239-Patuxent Institution Youth/Patuxent Institution Adult/Patuxent Institution CMHCJ-7555 Waterloo Rd- 2/13/26 with an arrival time between 9-11AM. 

Technician: Pero Popovic

WO-01316291-Western Correctional Institution-13800 McMullen Hwy SW-2/2/26 with an arrival time between 10AM-12PM.

WO-01316302-North Branch Correctional Institution-14100 McMullen Hwy SW-2/3/26 with an arrival time between 8-10AM.

WO-01316274-Western Correctional Institution - Hospital-13800 McMullen Hwy SW - Hospital-2/3/26 with an arrival time between 12-2PM. 

WO-01316243-Maryland Correctional Institution- Hagerstown-18601 Roxbury Rd-2/4/26 with an arrival time between 9-11AM. 

WO-01316305-Maryland Correctional Institution- Hagerstown Hospital-18601 Roxbury Rd - Hospital-2/4/26 with an arrival time between 12-2PM. 

WO-01316245-Roxbury Correctional Institution- 18701 Roxbury Rd- 2/5/26 with an arrival time between 8-10AM. 

WO-01316329-Maryland Correctional Training Center-18800 Roxbury Rd-2/5/26 with an arrival time between 12-2PM. 

1/20/26 RBerry- Received email from Tierra Hopps stating:

Each site will require its own entrance memo. The attached form will need to be completed for BCBIC. For the remaining sites, I will need a clear copy of the individual’s driver’s license along with the requested dates and times of entry. I recommend selecting a date that is at least 7 business days out to ensure there is sufficient time to obtain approval.

1/16/26 RBerry- Received email from Joan Peno, stating: Please find attached the Background Check Form. The site will need that filled out, and a copy of the driver's license, front and back. 

I saw an email for Mr. Harris, is this who will be coming on site? If it is, he will need to bring his letter of clearance from the State with him for his cell phone. 

For the entry, we will need a list of supplies that he will need. An entry will be placed and the Chief of Security will review. 

I am adding my co-workers Nancy and Ann to the email, as I will be out of the office tomorrow afternoon, and not back in town until Tuesday and do not want to delay any services. I am also adding Dawn from Rendevor Dialysis for dates and times that will work for her staff. 

When returning the background check form, please only return that to myself, Mrs. Ruddle or Mrs. Kershaw. 

Send background check form to Pero Popovic to complete background check.

See logged emails.

1/14/26 RBerry- Emailed Annette-Asiedu-Marfo to discuss scheduling and confirm if background check is needed and to get form. See logged email. If no response by 1/15/26, escalate to account manager.

1/14/26 RBerry- Reassigned to Pero Popovic as he is closer and has time available to complete.

12/31/25 RBerry- Emailed Shelley asking if a background check is needed for each individual site or if the background check covers all Centurion-Maryland sites. Waiting for confirmation. See logged email on WO-01316265

12/30/25 RBerry- Received email from Anitra Hernandez stating: Have you gotten the clearance sheets filled out & signed yet? 

Emailed SRogers (covering for MBateman) and advised that this was sent to the tech to complete on 12/18/25. SRogers stated: I spoke with Mike and he confirmed that he will complete this form/provide all the info needed when he gets in this afternoon/evening. If you do not see a response from him in the morning, please let me know and I will follow up with Mike again. See logged email on WO01316276

12/18/25 RBerry- Updated due date, waiting on background check before scheduling.

12/18/25 RBerry- Received email from Anitra Hernandez with background check form stating: I have attached a clearance form that needs to be filled out for each person that is coming in so they can do a background check. Also, I need a list of the equipment that you are bringing in and how many you will be bringing in. If you need to bring in a phone, I will need some information on that as well, which is the make& model of the phone, Phone #, serial#, IMEI#, the color of the case if you have one on it. Need to know whether or not it's a work phone or personal phone as well.

One more thing, let me know what day you would like to come, & the time.

Forwarded email to Michael Harris and Matthew Bateman asking to complete background check. Also advised MBateman that if he wanted another tech cleared to please let me know. Emailed Anitra back advising this has been sent to the technician to complete and as soon as we receive clearance we will reach out to schedule dates and times. See logged email on WO-01316329

12/16/25 RBerry- Emailed Annette Asiedu-Marfo to discuss scheduling. See logged email.

11/20/2025 LHill-sent email to Annette at aasiedumarfo1@teamcenturion.com to confirm contact & equipment.

11/20/2025 LHill-Called 301-791-7200 . got transferred a few times. Found out Annette's extension is 1615. Tried that extension but was unable to get through or leave a message.

11/19/2025 LHill-sent email to Annette at aasiedumarfo1@teamcenturion.com to confirm contact & equipment.

11/19/2025 LHill-Called at 301-791-7200 . Was asked to put in a 4 digit extension. Only 3 digit was on the WO. Was on hold for over 5 mins and never got the option to leave a voicemail.