Midmark Service Request Dispatch Authorization - WO-00128854
Closed
Travel Zone 1
PROBLEM SUMMARY
NWD Pressure Issues
ADDITIONAL NOTES
Please set up service ASAP. Call mobile number to schedule service. If part(s) are identified after speaking with Midmark Tech
Service, the Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark
immediately. If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or
dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 4. Thank you!
DISPATCH ITEMS
Serial # V2324026 Item 8000-008S
ITEM DESCRIPTION
VETPRO 1000 W/LED SCALER AND SWIVEL FIBER OPTICS
PCR CODES
Problem Cause Resolution
AIR ISSUES UM UNDETERMINED DIAGNOSING PRODUCT
11/19/25 RCook- Spoke with receptionist, states that Bailey is not in on Wednesday and requested that we call back tomorrow.
11/19/2025 SRobinson- Called Bailey Wolfe, 1(425) 392-6211. Asked for Bailey, she is off today. Sending email to bailey@vetsivh.com with WO# and advising a coordinator will be reaching out to schedule.
🔧Work Performed
checked wiring on compressor and plugin, adj scaler. tried to replicate breaker trip but couldnt. Did find a small possible air leak that I fixed. tested hand pieces and showed staff results.
🔍Technician Findings
breaker trip and reported scaler issue
⚠️Problem Description
Travel Zone 1
PROBLEM SUMMARY
NWD Pressure Issues
ADDITIONAL NOTES
Please set up service ASAP. Call mobile number to schedule service. If part(s) are identified after speaking with Midmark Tech
Service, the Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark
immediately. If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or
dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 4. Thank you!
DISPATCH ITEMS
Serial # V2324026 Item 8000-008S
ITEM DESCRIPTION
VETPRO 1000 W/LED SCALER AND SWIVEL FIBER OPTICS
PCR CODES
Problem Cause Resolution
AIR ISSUES UM UNDETERMINED DIAGNOSING PRODUCT
📄Description
Midmark VetPro 1000 (Series) Mobile Delivery System (8000-001, 8000-002, 8000-003, 8000-004, 8000-005, 8000-006,8000-006S, 8000-007, 8000-007S, 8000-008, 8000-008S)
📧
Email:Re: EMSAR Request for service at Issaquah Veterinary Hospital (Email to schedule service)
Completed Nov 21, 2025
From: bailey@vetsivh.com
To: michael.burris@emsar.com
Thank you, that will work
To help us prepare, could you please confirm the following details?
Onsite Access Requirements
Are there any requirements for the technician to access the site (credentialing, safety training, escorts, badges, PPE, etc,)? No
Are there any additional requirements to access the equipment itself (locked room, gate, etc.)? check in at front desk
Parts Deliver (if applicable)
Have the shipped parts been r
📧
Email: EMSAR Request for service at Issaquah Veterinary Hospital (Email to schedule service)
Completed Nov 21, 2025
To: bailey@vetsivh.com
CC:
BCC: michael.burris@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Issaquah Veterinary Hospital (Email to schedule service)
Body:
Hi Bailey Wolfe,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Midmark VetPro 1000 (Series). Pressure Issues
Here’s the location information we have on file:
Location:
Issaquah Veterinary Hospital
795 First Ave NW
ISSAQUAH, WA 98027
Contact:
Bailey Wolfe
14253926211
We curr
📋
Outbound to +14253926211
Completed Nov 19, 2025
11/19/25 RCook- Spoke with receptionist, states that Bailey is not in on Wednesday and requested that we call back tomorrow.
📧
Email: VETPRO 1000 Repair - WO-01316346
Completed Nov 19, 2025
To: bailey@vetsivh.com
CC:
BCC:
Attachment: --none--
Subject: VETPRO 1000 Repair - WO-01316346
Body:
Hello,
I am reaching out today to let you know that we have received the repair request for your VETPRO 1000 and a work order has been created. That work order number is WO-01316346, you can use this number as a reference if you wanted to check on this request at all.
A coordinator will be reaching out to you to get this scheduled.
Please let us know if you have any questions or concerns.
📋
Outbound to +14253926211
Completed Nov 19, 2025
11/19/2025 SRobinson- Called Bailey Wolfe, 1(425) 392-6211. Asked for Bailey, she is off today. Sending email to bailey@vetsivh.com with WO# and advising a coordinator will be reaching out to schedule.