Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 Providence Medical Institute — 520 N Prospect Ave Ste 103, REDONDO BEACH CA, 90277
Nov 21, 2025 → Feb 10, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 21 → Nov 21 | Created | ▶ Running | 0 | 0 / 4 |
| Nov 21 → Nov 21 | Ready for Scheduling | ▶ Running | 0 | 0 / 4 |
| Nov 21 → Nov 21 | Assigned | ▶ Running | 0 | 0 / 4 |
| Nov 21 → Nov 21 | Entered | ▶ Running | 0 | 0 / 4 |
| Nov 21 → Nov 24 | Assigned | ▶ Running | 1 | 1 / 4 |
| Nov 24 → Nov 25 | Scheduled | ▶ Running | 1 | 2 / 4 |
| Nov 25 → Nov 26 | Tech On Site | ▶ Running | 1 | 3 / 4 |
| Nov 26 → Dec 1 | Tech Off Site | ▶ Running | 1 | 4 / 4 |
| Dec 1 → Dec 1 | Reschedule | ▶ Running | 0 | 4 / 4 |
| Dec 1 → Dec 2 | Awaiting Parts | ⏸ Paused | 1 | — |
| Dec 2 → Dec 5 | Ready for Scheduling | ▶ Running | 3 | 7 / 4 |
| Dec 5 → Dec 9 | Assigned | ▶ Running | 2 | 9 / 4 |
| Dec 9 → Dec 10 | Scheduled | ▶ Running | 1 | 10 / 4 |
| Dec 10 → Dec 10 | Tech On Site | ▶ Running | 0 | 10 / 4 |
| Dec 10 → Jan 14 | Awaiting Parts | ⏸ Paused | 23 | — |
| Jan 14 → Jan 19 | Ready for Scheduling | ▶ Running | 2 | 12 / 4 |
| Jan 19 → Jan 22 | Scheduled | ▶ Running | 3 | 15 / 4 |
| Jan 22 → Jan 29 | Awaiting Parts | ⏸ Paused | 5 | — |
| Jan 29 → Feb 3 | Ready for Scheduling | ▶ Running | 3 | 18 / 4 |
| Feb 3 → Feb 5 | Scheduled | ▶ Running | 2 | 20 / 4 |
| Feb 5 → Feb 10 | Awaiting Parts | ⏸ Paused | 3 | — |
| Feb 10 → Feb 11 | Scheduled | ▶ Running | 1 | 21 / 4 |
| Feb 11 → Feb 11 | Tech On Site | ▶ Running | 0 | 21 / 4 |
2/16 NSuarez SRA for date of service 11/25/25 is missing yes or no on pg 1 and 2 signature is missing.
2/3/26 RBerry- Updated due date based on parts.
2-3 Mburris spoke to Angelo and set as parts are in today 2-4 2pm
2-3 Mburris
1ZE444250347389902
1 of 2 Piece Shipment
Estimated delivery
Today, February 03, between 9:30 A.M. - 11:30 A.M
1/29/2026jsells
Ship To Name: Providence Medical Institute Ship To Address: 520 N Prospect Ave Ste 103 Ship To City/State: REDONDO BEACH, CA 90277 Waybill (Tracking #): 1ZE444250347389902 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 29-JAN-2026 LINE NO: 1.1 QTY: 1 ITEM: 029-3737-00 SERIAL #: DESCRIPTION: SUBSTRATE ASSY, NARROW SEAT LINE NO: 2.1 QTY: 4 ITEM: 053-0131-14 SERIAL #: DESCRIPTION: VELCRO HOOK TAPE1-19 MNburris called site set w/ Angelo 1-21 10am
1-19 Mburris
1ZE444250348949331
Estimated delivery
Tomorrow, January 20, between 9:30 A.M. - 11:30 A.M
1/14/26 SReich
Order No: 744258 Customer PO No: SR1497480 Customer: Midmark No Charge Service Request NO: 1497480 Ship To Name: Providence Medical Institute Ship To Address: 520 N Prospect Ave Ste 103 Ship To City/State: REDONDO BEACH, CA 90277 Waybill (Tracking #): 1ZE444250348949331 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 14-JAN-2026 LINE NO: 1.1 QTY: 1 ITEM: 029-3737-00 SERIAL #: DESCRIPTION: SUBSTRATE ASSY, NARROW SEAT12-9 Mburris called site and set appt with Angelo Dizon he did say that this was just a remote and if it works, he won't need tech but waits to lock in appt just in case
12/5/25 RBerry- Spoke with Angelo Dizon, offered to schedule for 12/10/25 with an arrival time between 10AM-12PM. States he has to confirm with the clinic manager and will give me a call back to confirm.
12/2 KHardison: Updated due date.
1ZE444250371746748
Estimated delivery
Friday, December 05 between 9:45 A.M. - 11:45 A.M.
LINE NO: 1.1 QTY: 1 ITEM: 002-0911-04 SERIAL #: DESCRIPTION: HAND CONTROL ASSY KIT, 4F, RITTER12/1/25 RBerry- Chattered: @Nicholas Willick I see that you moved this WO to reschedule status from tech off site. Based off of the tech notes it sounds like parts were ordered. For Midmark the technician needs to order the parts from Midmark and place a dummy parts order on the WO. Once this is entered the WO will go into awaiting parts status. @Kwame Cobb Can you please place a dummy parts order for this WO? Thank you! @David Carvalho @Stephanie Ramen @Michael Burris
11-24 Mburris email from POC to set....Hello,
Yes that will be okay. I want to correct the suite is 307 where the chair is located not 103.
Thank you
11-21 Mburris email sent to POC
11/21/25 SReich - Sending an email due to the time difference.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03019526 | Expenses | Open | 1 | $0.00 | Nov 25, 11:19 AM |
| WL-03019527 | Expenses | Open | 1 | $0.00 | Nov 25, 11:19 AM |
| WL-03020531 | Labor | Open | 1 | $0.00 | Nov 25, 11:38 PM |
| WL-03020532 | Labor | Open | 2 | $220.00 | Nov 25, 11:38 PM |
| WL-03020533 | Labor | Open | 2 | $0.00 | Nov 25, 11:38 PM |
| WL-03020534 | Travel | Open | 35 | $110.00 | Nov 25, 11:38 PM |
| WL-03020535 | Travel | Open | 35 | $0.00 | Nov 25, 11:38 PM |
| WL-03022036 | Expenses | Open | 1 | $0.00 | Nov 30, 11:39 AM |
| WL-03022037 | Expenses | Open | 1 | $0.00 | Nov 30, 11:39 AM |
| WL-03022038 | Expenses | Open | 1 | $0.00 | Nov 30, 11:39 AM |
| WL-03022039 | Expenses | Open | 1 | $0.00 | Nov 30, 11:45 AM |
| WL-03022040 | Expenses | Open | 1 | $0.00 | Nov 30, 11:45 AM |
| WL-03037510 | Labor | Open | 1.5 | $0.00 | Dec 15, 3:20 AM |
| WL-03037511 | Travel | Open | 48 | $110.00 | Dec 15, 3:20 AM |
| WL-03037512 | Labor | Open | 1.25 | $137.50 | Dec 15, 3:20 AM |
| WL-03078680 | Labor | Open | 1.5 | $0.00 | Jan 26, 3:30 AM |
| WL-03078681 | Travel | Open | 35 | $0.00 | Jan 26, 3:30 AM |
| WL-03078682 | Travel | Open | 40 | $110.00 | Jan 26, 3:30 AM |
| WL-03078683 | Labor | Open | 1.5 | $0.00 | Jan 26, 3:30 AM |
| WL-03078684 | Labor | Open | 1 | $110.00 | Jan 26, 3:30 AM |
| WL-03096465 | Labor | Open | 1.5 | $0.00 | Feb 7, 12:57 AM |
| WL-03096466 | Labor | Open | 3.25 | $357.50 | Feb 7, 12:57 AM |
| WL-03096467 | Labor | Open | 1.5 | $0.00 | Feb 7, 12:57 AM |
| WL-03100463 | Labor | Open | 1.25 | $0.00 | Feb 10, 11:09 PM |
| WL-03100464 | Labor | Open | 0.5 | $55.00 | Feb 10, 11:09 PM |
| WL-03100465 | Travel | Open | 48 | $110.00 | Feb 10, 11:09 PM |
| WL-03100466 | Travel | Open | 35 | $0.00 | Feb 10, 11:09 PM |
| WL-03100467 | Travel | Open | 40 | $110.00 | Feb 10, 11:09 PM |