Inspection: PM
https://www.ebiotrack.com/inspection.php?iid=31361
Please create a no-bill PM work order for follow-up maintenance at Site ID: 25248. Travel and labor will not be billed, the customer will be responsible for any billable parts.
If possible, schedule this visit alongside the follow-up repairs (cases: 00545079 & 00545445). WO-01316567, WO-01315519
The assigned technician should arrive prepared with the necessary tools and parts to complete a full PM on Stryker power stretchers and powerloads.
1/13/26 DPatton - Incorrect parts sync from eBT to smx. Some of these parts are non-billable but are billing on the WO. (Tech didn't replace 16 Sensor Housing and the other parts below should be non-billable)
1/13/26 CDempsey- Ben put into 'scheduled' after fixing an issue during 'billing review'. I am putting it back into closed.
12/19/25 DPatton - Hi @Ben Saur Can you please look into this WO - parts didn't sync and are not billing in EBT. Looks like they were entered manually in smx. @[Christopher Womack] Please confirm you replaced parts.. I see the Parts Quantity you entered in EBT but doesn't look like it was completed or there is an error. Please confirm parts replaced and re-sync if needed. Thank you! @[Craig Dempsey] @[Lauren Oberg] @[Natosha Beierschmitt]
12/10 KKelch-FSE reached out to Tim and scheduled directly with the site
12/2 MOwens sent chatter to Kaitlyn that this WO is for Chris.
🔧Work Performed
Completed PMs on 4 Cots and 2 Powerloads
🔍Technician Findings
Completed PMs on 4 Cots and 2 Powerloads
⚠️Problem Description
Inspection: PM
https://www.ebiotrack.com/inspection.php?iid=31361
Please create a no-bill PM work order for follow-up maintenance at Site ID: 25248. Travel and labor will not be billed, the customer will be responsible for any billable parts.
If possible, schedule this visit alongside the follow-up repairs (cases: 00545079 & 00545445). WO-01316567, WO-01315519
The assigned technician should arrive prepared with the necessary tools and parts to complete a full PM on Stryker power stretchers and powerloads.
📧
Email: EMSAR Service on Unit Checklist WO-01316652.
Completed Feb 18, 2026
To: tim@midamericaambulancerepair.com
CC:
BCC:
Attachment: Southern.jpg
Subject: EMSAR Service on Unit Checklist WO-01316652.
Body:
Dear Customer,
Service on unit with Serial Number has been completed on Work Order number WO-01316652.
Location: Southern Paramedic Service EMS - Brinkley ARAddress: 1100 N Main St. Brinkley, AR 72021
Please find the attached checklist with this email.
Best Regards,EMSAR
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 8, 2025
To: tim@midamericaambulancerepair.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01316652Location: Southern Paramedic Service EMS - Brinkley ARAddress: 1100 N Main St. Brinkley, AR 72021Device: Problem Description: Inspection: PM
https://www.ebiotrack.com/
Dec 2, 2025 2:53pm
@Kaitlyn Kelch This is for Chris
Dec 19, 2025 9:36am
Hi @Ben Saur Can you please look into this WO - parts didn't sync and are not billing in EBT. Looks like they were entered manually in smx. @Christopher Womack Please confirm you replaced parts.. I see the Parts Quantity you entered in EBT but doesn't look like it was completed or there is an error. Please confirm parts replaced and re-sync if needed. Thank you! @Craig Dempsey @Lauren Oberg @Natosha Beierschmitt
📅
WO-01316652 - Preventive Maintenance - Brinkley - Southern Paramedic Service EMS - Brinkley AR
Dec 16, 2025 10:00am – 4:00pm
Work Order: WO-01316652
Account: SOUTHERN PARAMEDIC SERVICE EMS
Customer Case Number:
Location: Southern Paramedic Service EMS - Brinkley AR
Address: 1100 N Main St., Brinkley, AR 72021
Manufacturer:
Model #:
Serial #:
Contact Name: Tim Kalvin
Contact Phone: 269-209-3669
Contact Email: tim@midam
JPG
Southern
Dec 19, 2025
Timeline
📞
Case Linked Nov 20, 10:19 AM
Case Number:00545525
Subject:Southern Paramedic Service EMS - Brinkley AR
Status:Closed
📋
▶
2
Work Order Created Nov 21, 9:19 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️6.0 business days
👷
▶
2
Technician Assigned Dec 2, 2:54 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:11d 5h
⏳3.0 business days
💵
Expenses Added Dec 4, 9:47 PM
Type:Expenses
Status:Open
Qty:1
⏳2.3 business days
📦
▶
2
Parts Requested Dec 8, 12:10 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Matthew Bateman
From:Assigned
To:Awaiting Parts
Duration in Previous:5d 21h
📦
Parts Requested Dec 8, 12:32 PM
Order:00086410
Status:Canceled
📦
Parts Requested Dec 8, 4:45 PM
Order:00086436
Status:Canceled
⏳2.9 business days
🔩
▶
2
5x Parts Added Dec 10, 9:00 AM
5x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Audrey Tharp
From:Awaiting Parts
To:Reschedule
Duration in Previous:1d 20h
🗓️
▶
2
Status: Scheduled Dec 10, 9:39 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-12-16T15:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Christopher WomackDec 15, 12:59 PM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 3h
🚗
Status: Tech Off Site by Christopher WomackDec 15, 10:32 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:9h 32m
💵
▶
2
Expenses Added Dec 15, 10:39 PM
Expenses Added → Expenses Added
💵
Expenses Added
Type:Expenses
Status:Open
Qty:1
🔧
Status: Tech On Site by Christopher WomackDec 16, 9:52 AM