Use this password to access the kiosk: K3%FTXK6
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
Tech replaced the BP cuff and the board. During testing, the tech found the bottom screen was not turning on. The tech checked the voltage from the power supply and found it was not providing sufficient power.
🔍Technician Findings
Tech found the unit off
⚠️Problem Description
Tech will be shipped replacement BP Kit
Tech will replace ALL PARTS SHIPPED and restore functionality. Reboot PC after replacement.
Tech will take a user BP test and verify the BP is working as expected to verify functionality of the newly installed part
Tech will be sent Key to Kiosk
Use this password to access the kiosk: K3%FTXK6
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
📄Description
Merge KMY Kiosk
📞
Call
Completed Dec 1, 2025
Needs a new main power supply.
📋
Outbound to +17325986901
Completed Nov 21, 2025
Spoke to Roger, confirmed my email address and asked him to resend because I did not receive an email.
📋
Inbound from +17325986901
Completed Nov 21, 2025
Spoke to Roger/pharmacy, the cuff is detached from the metal. Metal is not damaged and he has the cuff. Lights are working. Unit is online in the portal. No key. He is unplugging the unit. He is sending an email to me with pictures.