Initial Annual Inspection Service
Equipment: 40
https://www.ebiotrack.com/inspection.php?iid=31367
If more than 2 hours of travel for repairs or misc inspections, please contact the customer for approval.
Travel is included on annual inspections.
This site requires repairs over $1500 to be approved by Vickie Johnson. Please reach out to the account manager before moving forward with any repair over this amount so that they can have it approved first.
DO NOT PUT REPAIRS ON INSPECTIONS. Inspections and repairs are to be billed separately.
01-27 JMorris: Unable to close out due to travel attached.
1/22 KKelch scheduled per logged email from Vickie
1/22 KKelch sent Vickie an email for scheduling
🔧Work Performed
Performed inspection, calibration, and testing per manufacturer standards. Nayeli Ramirez. nayeli.ramirez@nhc.healthcare.com
🔍Technician Findings
Site in need of annual inspection.
⚠️Problem Description
Initial Annual Inspection Service
Equipment: 40
https://www.ebiotrack.com/inspection.php?iid=31367
If more than 2 hours of travel for repairs or misc inspections, please contact the customer for approval.
Travel is included on annual inspections.
This site requires repairs over $1500 to be approved by Vickie Johnson. Please reach out to the account manager before moving forward with any repair over this amount so that they can have it approved first.
DO NOT PUT REPAIRS ON INSPECTIONS. Inspections and repairs are to be billed separately.
📧
Email:Re: EMSAR Request for service at CareNow - Parker – Cottonwood COID 22188
Completed Jan 22, 2026
From: Vickie.Johnson@hcahealthcare.com
To: kaitlyn.kelch@emsar.com
Cc: Nayeli.Ramirez@hcahealthcare.com, Lorena.Valenzuela@hcahealthcare.com
Kaitlyn, Please schedule the equipment inspection for 1/27 at 9am. I copied the clinic manager and Area manager to this email. they are aware. Vickie JohnsonAVP of DeNovo HCA Healthcare | Urgent Care2850 Lake Vista, Suite 150, Lewisville, TX 75067M 214-244-7546CareNow.com | HCAHealthcare.com From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com> Sent: Thursda
📧
Email: EMSAR Request for service at CareNow - Parker – Cottonwood COID 22188
Completed Jan 22, 2026
To: vickie.johnson@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Parker – Cottonwood COID 22188
Body:
Hi Vickie Johnson,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Parker – Cottonwood COID 22188. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 1/27 with an arrival wi
Work Order: WO-01316878
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Parker – Cottonwood COID 22188
Address: 17805 Cottonwood Dr. Suite 101, Parker, CO 80134
Manufacturer:
Model #:
Serial #:
Contact Name: Vickie Johnson
Contact Phone: 2142447546
Contact Email: vickie.john
Timeline
📞
Case Linked Nov 22, 12:00 AM
Case Number:00546087
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Nov 24, 11:35 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Dec 2, 9:22 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:7d 21h
🚨35.0 business days
👷
Technician Assigned by Kaitlyn KelchJan 22, 9:19 AM
Technician:Jason Morris
🗓️
▶
2
Status: Scheduled Jan 22, 10:48 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-01-27T16:00:00.000+0000
💵
3x Expenses Added Jan 22, 11:19 AM
Type:Expenses
Status:Open
Qty:1
⏳4.0 business days
🔧
Status: Tech On Site by Jason MorrisJan 27, 11:11 AM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 0h
🚗
▶
2
3x Travel Added Jan 27, 2:05 PM
3x Travel Added → Status: Completed
✔️
Status: Completed by Jason Morris
From:Tech On Site
To:Completed
Duration in Previous:2h 53m
⏱️
2x Labor Added Jan 27, 5:39 PM
Type:Labor
Status:Open
Qty:0.5, 3.25
⏳2.8 business days
⏱️
6x Labor Added Jan 29, 5:41 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:7.5, 54, 1
🏁
Status: Closed by Jason MorrisJan 29, 5:53 PM
From:Completed
To:Closed
Duration in Previous:2d 3h
📄
Status: Ready to Bill by Diane PattonJan 30, 9:58 AM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:16h 5m, 0m
🧾
Invoice Created Jan 30, 11:06 PM
Invoice Number:SM-252650
Bottlenecks
Ready for Scheduling
Duration: 4.9 business days (threshold: 1.0 business days)
Exceeded by 3.9 business days
Assigned
Duration: 35.0 business days (threshold: 4.0 business hours)
Exceeded by 34.5 business days
Scheduled
Duration: 4.0 business days (threshold: 2.0 business days)
Exceeded by 2.0 business days
Completed
Duration: 2.6 business days (threshold: 1.0 business days)
Exceeded by 1.6 business days
Closed
Duration: 1.1 business days (threshold: 1.0 business days)