1/14/26 DPatton - Gross margin -0.63 due to travel expenses/airfare
12/2 KKelch scheduled per logged email from Luisa
12/2 KKelch sent an email for scheduling
🔧Work Performed
Tech arrived on site and inspected and tested 35 pieces of equipment.
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
36 pcs
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
36 pcs
https://www.ebiotrack.com/inspection.php?iid=31372
📧
Email:Re:EMSAR Request for service at CareNow - Aurora Central
Completed Dec 2, 2025
From: Luisa.MendozaMorales@hcahealthcare.com
To: kaitlyn.kelch@emsar.com, Gabriela.GurrolaCampos@hcahealthcare.com
That is fine, I might have a meeting at one but you can always knock on my office door if you need anything
Luisa MendozaCenter ManagerDenver MarketCareNow Aurora Central15001 E Mississippi Ave Unit AAurora, CO 80012P 303.583.4650 | F 303.583.4655HCAHealthONE.comFrom: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Tuesday, December 2, 2025 9:38 AMTo: Mendoza Morales Luisa <Luisa
📧
Email:Re:EMSAR Request for service at CareNow - Aurora Central
Completed Dec 2, 2025
From: Luisa.MendozaMorales@hcahealthcare.com
To: kaitlyn.kelch@emsar.com, Gabriela.GurrolaCampos@hcahealthcare.com
Hi Kaitlyn,
I saw your email and 1/13 works great! Thank you
Luisa MendozaCenter ManagerDenver MarketCareNow Aurora Central15001 E Mississippi Ave Unit AAurora, CO 80012P 303.583.4650 | F 303.583.4655HCAHealthONE.comFrom: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Tuesday, December 2, 2025 9:29 AMTo: Gurrola Campos Gabby <Gabriela.GurrolaCampos@hcahealthcare.com>Cc: Mendo
📧
Email: EMSAR Request for service at CareNow - Aurora Central
Completed Dec 2, 2025
To: gabriela.gurrolacampos@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Aurora Central
Body:
Hi Gabriela GurrolaCampos,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Aurora Central. This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/13 with an arr
Dec 2, 2025 11:37am
@Dylan Nakoff Can we please have this contact updated to Luisa Mendoza Morales at 303-583-4650 and luisa.mendozamorales@hcahealthcare.com
📅
WO-01316901 - Inspection - Aurora - CareNow - Aurora Central
Jan 12, 2026 2:00pm – 5:00pm
Work Order: WO-01316901
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Aurora Central
Address: 15001 E. Mississippi Ave. Unit A, Aurora, CO 80012
Manufacturer:
Model #:
Serial #:
Contact Name: Luisa Mendoza Morales
Contact Phone: 303-583-4650
Contact Email: luisa.mendozamoral
Timeline
📞
Case Linked Nov 23, 6:00 AM
Case Number:00546136
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Nov 24, 12:46 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Dec 2, 9:22 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:7d 20h
🗓️
▶
2
Status: Scheduled Dec 2, 11:53 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-01-12T19:00:00.000+0000
🚨22.0 business days
💵
Expenses Added Jan 2, 10:39 AM
Type:Expenses
Status:Open
Qty:1
⚠️7.0 business days
🚗
3x Travel Added Jan 12, 7:57 AM
Type:Travel, Expenses
Status:Open
Qty:930, 1
⏱️
▶
2
4x Labor Added Jan 12, 1:27 PM
4x Labor Added → Status: Tech On Site
🔧
Status: Tech On Site by Andrew Przybyla
From:Scheduled
To:Tech On Site
Duration in Previous:41d 1h
⏱️
2x Labor Added Jan 12, 4:04 PM
Type:Labor
Status:Open
Qty:4, 0.5
✔️
Status: Completed by Andrew PrzybylaJan 12, 5:30 PM
From:Tech On Site
To:Completed
Duration in Previous:4h 0m
🏁
Status: Closed by Andrew PrzybylaJan 12, 6:00 PM
From:Completed
To:Closed
Duration in Previous:30m
⏳2.7 business days
📄
Status: Ready to Bill by Diane PattonJan 14, 10:31 AM
From:Closed, Ready to Bill
To:Ready to Bill, Billing Review
Duration in Previous:1d 16h, 0m
⚠️7.0 business days
📄
Status: Ready to Bill by Diane PattonJan 23, 1:50 PM
From:Billing Review
To:Ready to Bill
Duration in Previous:9d 3h
⚠️9.0 business days
📨
▶
2
Status: Invoice Pending Feb 4, 7:07 PM
Status: Invoice Pending → Invoice Created
🧾
Invoice Created
Invoice Number:SM-253018
Bottlenecks
Ready for Scheduling
Duration: 4.8 business days (threshold: 1.0 business days)
Exceeded by 3.8 business days
Scheduled
Duration: 27.9 business days (threshold: 2.0 business days)
Exceeded by 25.9 business days
Closed
Duration: 2.1 business days (threshold: 1.0 business days)
Exceeded by 1.1 business days
Billing Review
Duration: 7.0 business days (threshold: 2.0 business days)
Exceeded by 5.0 business days
Ready to Bill
Duration: 8.7 business days (threshold: 1.0 business days)