Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 Kaiser Permanente — 2525 Cumberland Pkwy SE, ATLANTA GA, 30339-3928
Nov 24, 2025 → Dec 2, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 24 → Nov 24 | Created | ▶ Running | 0 | 0 / 4 |
| Nov 24 → Nov 25 | Ready for Scheduling | ▶ Running | 1 | 1 / 4 |
| Nov 25 → Nov 25 | Assigned | ▶ Running | 0 | 1 / 4 |
| Nov 25 → Nov 25 | Awaiting Parts - Customer | ⏸ Paused | 0 | — |
| Nov 25 → Nov 25 | Ready for Scheduling | ▶ Running | 0 | 1 / 4 |
| Nov 25 → Dec 1 | Assigned | ▶ Running | 2 | 3 / 4 |
| Dec 1 → Dec 2 | Scheduled | ▶ Running | 1 | 4 / 4 |
| Dec 2 → Dec 2 | Tech On Site | ▶ Running | 0 | 4 / 4 |
12/01/2025 SRobinson- Due date updated to match tracking. Arrival 12/01. 1ZE444250347794956
12/1/25 AJinerson - Received email back from POC Wayne confirming tech visit for Tuesday, 12/2 with arrival time between 1pm-3pm.
Per Wayne: Security will let tech in/onsite.
Sent email back to Wayne asking for any additional POC info., arrival instructions, parts location for this visit.
12/1/25 AJinerson - Sent follow up email back to Wayne offering tech visit on Tuesday, 12/2 with arrival between 1pm-3pm.
12/1/25 AJinerson - Parts ETA updated to Mon. 12/1 by end of day
11/26/2025jsells
UPS Exception Notification, Tracking Number 1ZE444250347794956
The status of your package has changed.
Exception Reason: Delivery has been rescheduled to the next business day due to holiday closures.
Exception Resolution: Your delivery has been rescheduled for the next business day.
11/25/25 AJinerson - Sent email back to Wayne letting him know we have made Midmark aware of this, and since parts may not actually be accepted onsite until early next week, it may be best to schedule on the below dates, asking which one may work for them to schedule:
Wednesday, 12/3 with arrival between 9:00 a.m. – 11:00 a.m.
Thursday, 12/4 with arrival between 9:00 a.m. – 11:00 a.m.
11/25/25 AJinerson - Sent email to Midmark to make sure they're aware of this facility being closed this week, so expected delivery may not happen until next week.
11/25/25 AJinerson - Received email back from Wayne stating there cannot be any deliveries at this facility this week since they are not open. Asking if parts are going to tech's house.
11/25/25 AJinerson - Sent email to POC Wayne offering tech visit on 12/2 with eta between 1pm-3pm.
11/25/25 AJinerson - Called Wayne back to schedule now that we have tracking/ETA on parts. Left VM regarding ready to schedule.
11/25/25 AJinerson - Parts eta to site 11/26 by afternoon.
Per Wayne, this site is closed all week so there's a chance parts may be delayed.
11/25/25 SReich
Your shipment
1ZE444250347794956
Estimated delivery
Tomorrow, November 26 between 10:30 A.M. - 2:30 P.M.
11/25/25 AJinerson - Called Wayne and let him know we are currently awaiting tracking information and will call to schedule once we have ETA on parts.
Wayne confirmed this location is closed all week this week Mon. - Fri.
11/24/25 AJinerson - Parts shipping to site per SRA, no tracking info yet.
11/24/2025jsells
spoke with Wayne gave him the work order number and told him a coordinator will call to schedule. Wayne did mention office is closed this week
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03024487 | Labor | Open | 1 | $0.00 | Dec 2, 10:46 PM |
| WL-03024488 | Labor | Open | 1.5 | $165.00 | Dec 2, 10:46 PM |
| WL-03024489 | Labor | Open | 0.5 | $0.00 | Dec 2, 10:46 PM |
| WL-03024490 | Travel | Open | 28 | $110.00 | Dec 2, 10:46 PM |
| WL-03024491 | Travel | Open | 7 | $0.00 | Dec 2, 10:46 PM |