Miscellaneous Inspection
New ritter bed needs inspected.
I’m hoping to have someone come to West Seneca (240 Center Rd) as soon as they can to inspect a bed that we just had delivered. It’s a Ritter Bed but last inspection was back in 2022 and it used to be at the BUF location just recently removed from storage. We are here until 7pm today and until 5 tomorrow and Wed if someone might be available.
https://www.ebiotrack.com/omnicor/inspection.php?iid=10364
Miscellaneous Inspection
New ritter bed needs inspected.
I’m hoping to have someone come to West Seneca (240 Center Rd) as soon as they can to inspect a bed that we just had delivered. It’s a Ritter Bed but last inspection was back in 2022 and it used to be at the BUF location just recently removed from storage. We are here until 7pm today and until 5 tomorrow and Wed if someone might be available.
https://www.ebiotrack.com/omnicor/inspection.php?iid=10364
📧
Email:RE: WEST SENECA PLANNED PARENTHOOD -- EMSAR Inspection -- WO-01317070
Completed Nov 25, 2025
From: Casey.Lenahan@ppcwny.org
To: ksmith@emsar.com
Sounds good to me!
In this together,
Casey Lenahan (She/Her)
Senior Health Center Manager (Buffalo Region)
Planned Parenthood of Central & Western NY
Phone: 716-200-5970
Fax: 716-200-5988
Casey.Lenahan@ppcwny.org <mailto:Casey.Lenahan@ppcwny.org>
From: Kourtney Smith <ksmith@emsar.com>
Sent: Tuesday, November 25, 2025 10:46 AM
To: Casey Lenahan <Casey.Lenahan@ppcwny.org>
Subject: RE: WEST SENECA PL
📧
Email:RE: WEST SENECA PLANNED PARENTHOOD -- EMSAR Inspection -- WO-01317070
Completed Nov 25, 2025
From: Casey.Lenahan@ppcwny.org
To: ksmith@emsar.com
Hi Kourtney,
Thank you for your quick response! Yes Tuesday the 2nd would be perfect.
In this together,
Casey Lenahan (She/Her)
Senior Health Center Manager (Buffalo Region)
Planned Parenthood of Central & Western NY
Phone: 716-200-5970
Fax: 716-200-5988
Casey.Lenahan@ppcwny.org <mailto:Casey.Lenahan@ppcwny.org>
From: Kourtney Smith <ksmith@emsar.com>
Sent: Tuesday, November 25, 2025 10:20 AM
📧
Email: WEST SENECA PLANNED PARENTHOOD -- EMSAR Inspection -- WO-01317070
Completed Nov 25, 2025
To: casey.lenahan@ppcwny.org
CC:
BCC:
Attachment: --none--
Subject: WEST SENECA PLANNED PARENTHOOD -- EMSAR Inspection -- WO-01317070
Body:
Hi Casey,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at WEST SENECA PLANNED PARENTHOOD located at 240 Center Road?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
📅
WO-01317070 - Misc. Inspection - WEST SENECA - WEST SENECA PLANNED PARENTHOOD
Dec 2, 2025 10:00am – 10:30am
Work Order: WO-01317070
Account: PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK
Customer Case Number:
Location: WEST SENECA PLANNED PARENTHOOD
Address: 240 CENTER ROAD, WEST SENECA, NY 14224
Manufacturer:
Model #:
Serial #:
Contact Name: Casey Lenahan
Contact Phone: 716-225-3865
Contact Emai
Timeline
📞
Case Linked Nov 24, 10:11 AM
Case Number:00546274
Subject:West Seneca- Bed inspection
Status:Closed
📋
▶
2
Work Order Created Nov 24, 5:39 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Nov 25, 10:18 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:16h 38m
🗓️
▶
2
Status: Scheduled Nov 25, 10:45 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-12-02T15:00:00.000+0000
⏳4.0 business days
⏱️
2x Labor Added Dec 2, 9:53 AM
Type:Labor, Travel
Status:Open
Qty:3.5, 166
🔧
Status: Tech On Site by Taylor DudaDec 2, 10:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:6d 23h
⏱️
▶
2
Labor Added Dec 2, 10:11 AM
Labor Added → Status: Completed
✔️
Status: Completed by Taylor Duda
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:15m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Dec 4, 9:59 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳2.0 business days
🧾
Invoice Created Dec 6, 9:19 AM
Invoice Number:SM-248143
Bottlenecks
Ready for Scheduling
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.3 business hours
Scheduled
Duration: 4.0 business days (threshold: 2.0 business days)
Exceeded by 2.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)