Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 59
https://www.ebiotrack.com/inspection.php?iid=31486
If more than 2 hours of travel for repairs or misc inspections, please contact the customer for approval.
Travel is included on annual inspections.
This site requires repairs over $1500 to be approved by Vickie Johnson. Please reach out to the account manager before moving forward with any repair over this amount so that they can have it approved first.
DO NOT PUT REPAIRS ON INSPECTIONS. Inspections and repairs are to be billed separately.
Primary Delay21.7 days stuck in "Ready for Scheduling"
⏱️
Total Delay38.0 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
21.7d / 1.0d SLA
Assigned
12.8d / 0.5d SLA
Scheduled
7.0d / 2.0d SLA
Tech On Site
0.5d / 1.0d SLA
Tech Off Site
0.3d / 2.0d SLA
Closed
1.0d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
1/27/26 AJinerson - Call logged on WO-01317387. Called POC Chastity to let her know tech arrival will be closer to between 12pm-2pm tomorrow (due to tech covering repair now). Chastity confirmed later arrival time and also confirmed they received part for WO-01338462.
1/19/26 AJinerson - Called site to follow up and schedule tech visit. Confirmed with Chastity to schedule tech visit for Wednesday, 1/28 with eta between 10:00 a.m. - 12:00 p.m.
POC onsite: Chastity Layne
Arrival instructions: Stop at front desk upon arrival to check in. Chastity will be onsite to assist if needed.
**Site also has repair WO-01338462 in awaiting parts, but no update on parts yet** Just FYI in case parts come in to service during tech's visit on 1/28.
12/30/2025 LHill-Called (813) 977-2777 for Chastity Layne to confirm contact & equipment. Was on hold for over 5 minutes and was never connected to her voicemail.
12/23/2025 LHill-LM at (813) 977-2777 for Chastity Layne to confirm contact & equipment.
🔧Work Performed
Inspected 61 pieces of equipment.
🔍Technician Findings
Complete Annual Equipment Electrical Safety Test And Calibration Service.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 59
https://www.ebiotrack.com/inspection.php?iid=31486
If more than 2 hours of travel for repairs or misc inspections, please contact the customer for approval.
Travel is included on annual inspections.
This site requires repairs over $1500 to be approved by Vickie Johnson. Please reach out to the account manager before moving forward with any repair over this amount so that they can have it approved first.
DO NOT PUT REPAIRS ON INSPECTIONS. Inspections and repairs are to be billed separately.
📋
Outbound to +18139772777
Completed Feb 2, 2026
2/2/26 AJinerson - Called site to schedule tech visit. Confirmed w/ Chastity to schedule tech visit for Thurs. 2/5 between 1pm-3pm.
📋
Outbound to +18139772777
Completed Jan 27, 2026
1/27/26 AJinerson - Called POC Chastity to let her know tech arrival will be closer to between 12pm-2pm tomorrow (due to tech covering repair now). Chastity confirmed later arrival time and also confirmed they received part for WO-01338462.
📋
Outbound to +18139772777
Completed Jan 19, 2026
1/19/26 AJinerson - Called site to follow up and schedule tech visit. Confirmed with Chastity to schedule tech visit for Wednesday, 1/28 with eta between 10:00 a.m. - 12:00 p.m.
POC onsite: Chastity Layne
Arrival instructions: Stop at front desk upon arrival to check in. Chastity will be onsite to assist if needed.
📋
Outbound to +18139772777
Completed Dec 30, 2025
12/30/2025 LHill-Called (813) 977-2777 for Chastity Layne to confirm contact & equipment. Was on hold for over 5 minutes and was never connected to her voicemail.
📋
Outbound to +18139772777
Completed Dec 23, 2025
12/23/2025 LHill-LM at (813) 977-2777 for Chastity Layne to confirm contact & equipment.
Jan 27, 2026 4:21pm
@Joseph Anderson Hey Joey, just a heads up for this inspection site tomorrow- they have a repair WO-01338462 that they just received the part for (actuator cap) and were wanting to add this into our visit while you're onsite. I'm currently waiting for the WO to be released to for us to assign, but wanted to make sure you were aware of this as well. The WO is WO-01338462. CC @Mark Franks
📅
WO-01317387 - Inspection - Tampa - Northside COID 19483
Jan 28, 2026 12:30pm – 5:00pm
Work Order: WO-01317387
Account: HCA Urgent Care
Customer Case Number:
Location: Northside COID 19483
Address: 13610 Bruce B. Downs Blvd., Tampa, FL 33613
Manufacturer:
Model #:
Serial #:
Contact Name: Chastity Layne
Contact Phone: (813) 977-2777
Contact Email:
Due Date: 1/30/2026
S
Timeline
📞
Case Linked Nov 26, 6:02 AM
Case Number:00546967
Subject:eBiotrack - Automated New Inspection Created