Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 78
https://www.ebiotrack.com/inspection.php?iid=31497
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
1/6 KKelch scheduled per logged email from Herlinda
1/6 KKelch- FSE reached out to me to let me know that he has drill for his military service on this day, sent email to Herlinda for rescheduling. Placed in R/S pending response
12/2 KKelch scheduled per logged email from Herlinda
12/1 KKelch sent Herlinda an email for scheduling
🔧Work Performed
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Replaced a missing bulb. A few weight units batteries are low or need to be replaced.
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 78
https://www.ebiotrack.com/inspection.php?iid=31497
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📧
Email:RE: [External] EMSAR Request for service at VM Cedar Park - (TX28-S50069)
Completed Jan 6, 2026
From: hlucas@villagemedical.com
To: kaitlyn.kelch@emsar.com
Hi Kaitlyn, yes that will be fine. We can certainly change it to 1/16 between 9 & 11. Blessings,Herlinda Lucas Practice Manager, Round Rock & Cedar ParkT 737.241.2994 | villagemedical.com 799 Louis Henna Blvd, Ste 200, Round Rock, TX, 78664 1335 E. Whitestone Blvd, Ste P100, Cedar Park, TX 78613Find us at: Facebook LinkedIn Instagram From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com> Sent: Tuesday, January 6, 2026 8:55 AM
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Email:Re: [External] EMSAR Request for service at VM Cedar Park - (TX28-S50069)
Completed Jan 6, 2026
From: kaitlyn.kelch@emsar.com
To: hlucas@villagemedical.com
Hi Herlinda,
Unfortunately, we will have to reschedule this, how does 1/16 between 9 and 11 am work for you?
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this communication in error you are notified that d
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Email:RE: [External] EMSAR Request for service at VM Cedar Park - (TX28-S50069)
Completed Dec 2, 2025
From: hlucas@villagemedical.com
To: kaitlyn.kelch@emsar.com
Hi Kaitlyn,Oh, ok. Well let’s go ahead and schedule for that Friday if we can and we can start in the morning. No problem. We’ll make it work. Thank you! Blessings,Herlinda Lucas Practice Manager, Round Rock & Cedar ParkT 737.241.2994 | villagemedical.com 799 Louis Henna Blvd, Ste 200, Round Rock, TX, 78664 1335 E. Whitestone Blvd, Ste P100, Cedar Park, TX 78613Find us at: Facebook LinkedIn Instagram From:
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Email: EMSAR Request for service at VM Cedar Park - (TX28-S50069)
Completed Dec 1, 2025
To: hlucas@villagemedical.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at VM Cedar Park - (TX28-S50069)
Body:
Hi Herlinda Lucas,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at VM Cedar Park - (TX28-S50069). This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/7/2026 with an arrival wind
📅
WO-01317405 - Inspection - Cedar Park - VM Cedar Park - (TX28-S50069)
Jan 16, 2026 10:00am – 3:00pm
Work Order: WO-01317405
Account: VillageMD
Customer Case Number:
Location: VM Cedar Park - (TX28-S50069)
Address: 1335 E. Whitestone Blvd. Suite P100, Cedar Park, TX 78613
Manufacturer:
Model #:
Serial #:
Contact Name: Herlinda Lucas
Contact Phone:
Contact Email: hlucas@villagemedical.com
Due D
Timeline
📞
Case Linked Nov 26, 6:03 AM
Case Number:00546978
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
3
Work Order Created Nov 26, 1:58 PM
Work Order Created → Status: Ready for Scheduling → Technician Assigned
📅
Status: Ready for Scheduling by John Rolston
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Kaitlyn Kelch
Technician:a0h6e00000II91nAAD, Anthony Wirth
⏳3.0 business days
🗓️
▶
2
Status: Scheduled Dec 2, 4:05 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-01-09T15:00:00.000+0000
🚨24.0 business days
🔄
Status: Reschedule by Kaitlyn KelchJan 6, 9:56 AM
From:Scheduled
To:Reschedule
Duration in Previous:34d 17h
📅
▶
2
Dispatch Scheduled Jan 6, 11:18 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Reschedule
To:Scheduled
Duration in Previous:1h 21m
⚠️9.0 business days
🔧
Status: Tech On Site by Anthony WirthJan 16, 10:20 AM
From:Scheduled
To:Tech On Site
Duration in Previous:9d 23h
🔩
Parts Added Jan 16, 10:55 AM
Type:Parts
Status:Open
Qty:1
⏱️
3x Labor Added Jan 16, 7:56 PM
Type:Labor, Travel
Status:Open
Qty:3, 6, 133
✔️
Status: Completed by Anthony WirthJan 16, 8:02 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:9h 41m, 0m
⏳0.5 business days
📄
▶
3
Status: Ready to Bill Jan 19, 11:06 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-251613
Bottlenecks
Assigned
Duration: 2.6 business days (threshold: 4.0 business hours)
Exceeded by 2.1 business days
Scheduled
Duration: 23.4 business days (threshold: 2.0 business days)
Exceeded by 21.4 business days
Scheduled
Duration: 9.0 business days (threshold: 2.0 business days)