Detailed work order timeline, KPIs, and analysis
CenterWell (Humana) • Inspection • PSM
📍 Centerwell - Gulfport — 12057-C Hwy 49 North, Gulfport MS, 39503
Dec 1, 2025 → Jan 30, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 1 → Dec 1 | Created | ▶ Running | 0 | 0 |
| Dec 1 → Dec 19 | Ready for Scheduling | ▶ Running | 14 | 14 |
| Dec 19 → Jan 15 | Assigned | ▶ Running | 17 | 31 |
| Jan 15 → Jan 19 | Scheduled | ▶ Running | 1 | 32 |
| Jan 19 → Jan 29 | Reschedule | ▶ Running | 8 | 40 |
| Jan 29 → Jan 30 | Scheduled | ▶ Running | 1 | 41 |
| Jan 30 → Jan 31 | Tech On Site | ▶ Running | 0 | 41 |
CONFIRMED
1/29/26 AJinerson - Received email back from Nakita confirming tech visit for Fri. 1/30 with eta between 10am-12pm.
1/28/26 AJinerson - Called site (228) 832-9385 again to follow up and schedule tech visit. Spoke with Stacy who took my info for Nakita to call us back when she's available. I let her know we have this Friday, 1/30 still available to schedule service.
1/19/26 AJinerson - Sent email to POC Nakita offering to reschedule tech visit to Thur. 1/29 with eta between 10am-12pm.
1/19/26 AJinerson - Called site back needing to reschedule due to tech covering repairs. Spoke with operator who informed me that they are actually closed today, 1/19.
1/19/26 AJinerson - Placing into reschedule status due to tech needing to cover repair 3 hours north of this site.
1/15/26 AJinerson - Called site directly again at 228-832-9385. Spoke with Stacy and confirmed scheduling for Thurs. 1/22 between 9am-11am.
Updated POC:
Nakita Hampton
228-832-9385
nhampton2@centerwell.com
1/14/26 AJinerson - Called Gulfport, MS site directly at 228-832-9385. Staff member placed me on hold for over 12 mins with no answer back.
1/14/26 AJinerson - Called site to schedule tech visit. Spoke with Laura who confirmed this number is for their Biloxi office, and that Anne was helping out with Gulfport, but Gulfport site has a new CA that should be able to assist. She gave me direct number:
228-832-9385
Gulfport, MS
ask for Stacy
Scheduling ahead needed: Yes
Certain day or time: Thursdays are the slowest days in the clinic and would be the best
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: You can reach out to Anne Wittersheim for the time being- 228-273-4611 or acox47@centerwell.com
12/09/2025 LHill-rec'd email from Anne Wittersheim-Laura, My name is Anne Wittersheim and I am helping out with Gulfport as they have a gap between CAs. They will have a new CA starting on Jan 5th yet I can help to coordinate this visit with the staff.
Lastly,
See logged email.
12/08/2025 LHill-sent email to Stacey Slamans at sslamans@centerwell.com to confirm contact & equipment.
12/08/2025 LHill-LM at 504-606-4065 for Stacey Slamans to confirm contact equipment.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03067566 | Expenses | Open | 1 | $0.00 | Jan 16, 8:03 AM |
| WL-03086284 | Labor | Open | 2.75 | $0.00 | Jan 30, 11:09 PM |
| WL-03086285 | Labor | Open | 4.5 | $1,292.00 | Jan 30, 11:09 PM |
| WL-03086286 | Labor | Open | 3 | $0.00 | Jan 30, 11:09 PM |
| WL-03086287 | Travel | Open | 131 | - | Jan 30, 11:09 PM |
| WL-03086288 | Travel | Open | 131 | - | Jan 30, 11:09 PM |