2/19 KSmith -- Scheduled for 2/23 with Pamela. 8-10am
2/16 KSmith -- Advised Pamela that we need to reschedule this inspection due to a technician personal emergency. Shawn is working to with other FOMs to get another FSE in the area to cover this so SLA is not missed.
1/30 KSmith -- Scheduled for 2/16-2/20 with Pamela (Working on FSE to cover)
1/30 KSmith -- Pamela would like to schedule this site for week of 2/16. Working to get an FSE to cover this.
1/9/2026 Sramen - per SBerry we are cancelling since this account is on credit hold.
🔧Work Performed
Completed annual inspection all work documented in ebiotrack S.O #: 200-771-31623.
🔍Technician Findings
Completed annual inspection all work documented in ebiotrack S.O #: 200-771-31623.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 373
https://www.ebiotrack.com/inspection.php?iid=31623
📧
Email:Inspection
Completed Feb 19, 2026
From: privero@firstchc.org
To: ksmith@emsar.com
Cc: mvega@firstchc.org
Good morning,
I am reaching out to request an urgent update on the status of the pending inspection. We have successfully completed the inspection for 92 BH East Hartford, but the inspection for 94 CT Blvd was canceled due to the technician experiencing a family emergency.
As we are currently awaiting the Department of Public Health (DPH) for their annual inspection, we urgently need a confirmed inspection date and time t
📋
Inbound from +18606468117
Completed Feb 16, 2026
Transferred to Laura Hill.
📧
Email:RE: First Choice Health Center – East Hartford – Behavioral Health -- EMSAR Inspection -- WO-01340234
Completed Jan 30, 2026
From: privero@firstchc.org
To: ksmith@emsar.com
Hi,
That’s sound perfect for both 92 and 94.
From: Kourtney Smith <ksmith@emsar.com>
Sent: Friday, January 30, 2026 12:57 PM
To: Pamela Rivero <privero@firstchc.org>
Subject: RE: First Choice Health Center – East Hartford – Behavioral Health -- EMSAR Inspection -- WO-01340234
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especia
📋
Inbound from +18606468117
Completed Jan 29, 2026
calling to see when tech will do the inspections. WO cancelled account on credit hold. sent to Accounting
Jan 30, 2026 12:54pm
@Scott Berry Customer is wanting to schedule this site. Are they still on hold?
📅
WO-01318618 - Inspection - East Hartford - First Choice Health Center – East Hartford – Corporate and Dental
Feb 24, 2026 12:00pm – 5:00pm
Work Order: WO-01318618
Account: First Choice Health Centers, Inc.
Customer Case Number:
Location: First Choice Health Center – East Hartford – Corporate and Dental
Address: 94 Connecticut Boulevard, East Hartford, CT 06108
Manufacturer:
Model #:
Serial #:
Contact Name: Pamela Rivero
Contact
Timeline
📞
Case Linked Dec 3, 12:01 AM
Case Number:00548218
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 3, 5:14 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏸️
Status: On Hold by Mark JosephDec 4, 4:31 PM
From:Ready for Scheduling
To:On Hold
Duration in Previous:23h 17m
🚨24.9 business days
🚫
Status: Canceled by Stephanie RamenJan 9, 2:09 PM
From:On Hold
To:Canceled
Duration in Previous:35d 21h
🚨15.0 business days
📅
Status: Ready for Scheduling by Kourtney SmithJan 30, 12:56 PM