2/18/26 RBerry- Spoke with Aida Agvanian, rescheduled for 2/26/26 at 12PM due to Modern Vaporizer exchange that needs completed ASAP.
2-5 Mburris called and set with Aida 2-19 12pm
12/11/25 RBerry- Emailed Aida Agvanian to discuss scheduling. See logged email.
🔧Work Performed
performed annual equipment est and calibration service
🔍Technician Findings
annual equipment est and calibration service needed
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment 14
https://www.ebiotrack.com/inspection.php?iid=31682
📋
Outbound to +17473995973
Completed Feb 18, 2026
2/18/26 RBerry- Spoke with Aida Agvanian, rescheduled for 2/26/26 at 12PM due to Modern Vaporizer exchange that needs completed ASAP.
📋
Outbound to +17473995973
Completed Feb 5, 2026
2-5 Mburris called and set with Aida 2-19 12pm
📧
Email: EMSAR Request for service at CA Glendale
Completed Dec 11, 2025
To: aagvanian@infusionforhealth.com
CC: michael.burris@emsar.com
BCC: rhea.cook@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CA Glendale
Body:
Hi Aida Agvanian,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CA Glendale. This inspection is due in February, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
Is there a certain day or time that works best for your facility?
Here
📅
WO-01318680 - Inspection - Glendale - CA Glendale
Feb 26, 2026 3:30pm – 5:30pm
Work Order: WO-01318680
Account: Infusion for Health
Customer Case Number:
Location: CA Glendale
Address: 501 N. Central Ave, Glendale, CA 91203
Manufacturer:
Model #:
Serial #:
Contact Name: Aida Agvanian
Contact Phone: 747-399-5973
Contact Email: aagvanian@infusionforhealth.com
Due Date: 2/27/
Timeline
📞
Case Linked Dec 4, 12:00 AM
Case Number:00548686
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 4, 9:26 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Foley
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️6.0 business days
👷
▶
2
Technician Assigned Dec 11, 11:41 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Michael Burris
From:Ready for Scheduling
To:Assigned
Duration in Previous:7d 2h
🚨38.0 business days
🗓️
▶
2
Status: Scheduled Feb 5, 11:59 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Michael Burris
Scheduled For:2026-02-19T20:00:00.000+0000
⚠️9.0 business days
📅
Dispatch Scheduled by Rhea BerryFeb 18, 2:38 PM
Scheduled For:2026-02-26T20:00:00.000+0000
⏳3.0 business days
📅
Dispatch Scheduled by Michael BurrisFeb 20, 1:03 PM
Scheduled For:2026-02-26T20:30:00.000+0000
⚠️5.0 business days
⏱️
▶
2
5x Labor Added Feb 26, 9:27 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Rene Yescas
From:Scheduled
To:Completed
Duration in Previous:21d 9h
🏁
Status: Closed by Rene YescasFeb 26, 9:33 PM
From:Completed
To:Closed
Duration in Previous:2m
⏳3.3 business days
📄
▶
3
Status: Ready to Bill Mar 3, 1:00 PM
Status: Ready to Bill → Invoice Created → Status: Invoiced
🧾
Invoice Created
Invoice Number:SM-255472
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
Bottlenecks
Ready for Scheduling
Duration: 6.0 business days (threshold: 1.0 business days)
Exceeded by 5.0 business days
Assigned
Duration: 37.9 business days (threshold: 4.0 business hours)
Exceeded by 37.4 business days
Scheduled
Duration: 15.2 business days (threshold: 2.0 business days)
Exceeded by 13.2 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)