How will higi connect to the internet
Wifi
Installation Date: 1/7/2026
Additional Info or special requirements
Issa Khalil (off-site) cell 407-748-97580
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/15/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
1/7/26 CRW - could not close due parts order. Button not active.
12/31/25 AJinerson - Called 3rd time. Number listed has extra number in it, tried calling 407-748-9758 this time. This went to VM for Issa (correct phone number). Left VM regarding confirming tech visit scheduled for 1/7 with eta between 9am-11am.
Correct Number: 407-748-9758
12/26/25 AJinerson - Called Issa Khalil 2nd time, but received message "sorry, but your call cannot be completed" and went to busy tone - again.
12/26/25 AJinerson - Per FOM since we received 2 Higi installs due same day in opposite directions, we are reassigning this WO to a different tech to ensure we cover both installs.
12/24/25 AJinerson - Called Issa Khalil but received message "sorry, but your call cannot be completed" and went to busy tone. Will try again later.
Ready Date 1/1/26 BA
🔧Work Performed
Kiosk set up. Verified connection to store network. Completed Post installation testing. Filled out installation check list.
🔍Technician Findings
Kiosk in box on pallet in Pharmacy are.
⚠️Problem Description
Special Instructions: Issa Khalil (off-site) cell 407-748-97580
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/15/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Special Instructions: Issa Khalil (off-site) cell 407-748-97580
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/15/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Special Instructions: Issa Khalil (off-site) cell 407-748-97580
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/15/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Special Instructions: Issa Khalil (off-site) cell 407-748-97580
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/15/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet
Wifi
Installation Date: 1/7/2026
Additional Info or special requirements
Issa Khalil (off-site) cell 407-748-97580
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/15/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Jan 7, 2026
Install is complete, and the kiosk is working as expected.
(ID 107592)
📋
Outbound to +14077489758
Completed Dec 31, 2025
12/31/25 AJinerson - Called 3rd time. Number listed has extra number in it, tried calling 407-748-9758 this time. This went to VM for Issa (correct phone number). Left VM regarding confirming tech visit scheduled for 1/7 with eta between 9am-11am.
📋
Outbound to +140774897580
Completed Dec 26, 2025
12/26/25 AJinerson - Called Issa Khalil 2nd time, but received message "sorry, but your call cannot be completed" and went to busy tone - again.
📋
Outbound to +140774897580
Completed Dec 24, 2025
12/24/25 AJinerson - Called Issa Khalil but received message "sorry, but your call cannot be completed" and went to busy tone. Will try again later.
Jan 7, 2026 4:54pm
@Emmanuel Morales @Phillip Castillo It will not let me close because of open WO. @Mark Franks @Keith Fricke
Jan 8, 2026 11:18am
@Nicole Floyd do you happen to have the BOL for this shipment?