How will higi connect to the internet
Wifi
Installation Date: 1/14/2026
Additional Info or special requirements
Mark Hebb (off-site) cell 850-778-3115
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/22/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
1.15.26 hshaw - chat jMurray for 7 quality pictures & nFloyd for BOL.
12/24/25 AJinerson - Called Mark Hebb to confirm we have tech scheduled for service on Weds. 1/14/26 with eta between 11am-1pm. Left VM regarding this confirmed scheduled service.
12/24/25 AJinerson - Received confirmation from tech sup to approve sending EMSAR tech per below.
12/24/25 AJinerson - Nearest tech is 3 hours/282 miles 1 way. Sent teams message to tech sup to approve sending EMSAR tech (Since this is over 150 miles).
Ready Date 1/8/2026 BA
🔧Work Performed
Installed the kiosk.
🔍Technician Findings
Kiosk was in the box.
⚠️Problem Description
Special Instructions: Mark Hebb (off-site) cell 850-778-3115
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/22/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet
Wifi
Installation Date: 1/14/2026
Additional Info or special requirements
Mark Hebb (off-site) cell 850-778-3115
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 1/22/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Jan 14, 2026
The install is complete, and the kiosk is working as expected.
ID 107593
📋
Outbound to +18507783115
Completed Dec 24, 2025
12/24/25 AJinerson - Called Mark Hebb to confirm we have tech scheduled for service on Weds. 1/14/26 with eta between 11am-1pm. Left VM regarding this confirmed scheduled service.
Jan 15, 2026 1:54pm
@Joi Murray please provide 7 quality pictures of this unit.
Work Order: WO-01324322
Account: HIGI LLC
Customer Case Number:
Location: Publix 1865
Address: 1521 EAST KING AVE, Kingsland, GA 31548
Manufacturer: Higi
Model #: ZT2776-WIFI (Storm)
Serial #: CSA-2014051215
Contact Name:
Contact Phone:
Contact Email:
Due Date: 1/14/2026
Scheduled Date/Time: 202
📅
Travel Time - WO-01324322
Jan 14, 2026 8:00am – 11:00am
Work Order: WO-01324322
Account: HIGI LLC
Customer Case Number:
Location: Publix 1865
Address: 1521 EAST KING AVE, Kingsland, GA 31548
Manufacturer: Higi
Model #: ZT2776-WIFI (Storm)
Serial #: CSA-2014051215
Contact Name:
Contact Phone:
Contact Email:
Due Date: 1/14/2026
Scheduled Da