Parts Prediction
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timestamp: 2025-11-11 09:10:37
670029096
VSFLDHIS
VSFLDCL
VSFLDOV
VSFLDDP
IDP3TS
643100634
____________________
Note
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timestamp: 2025-11-11 09:10:37
Once the quotation has been accepted, please create a service order and assign it to the service employee group 98004236.
Salesperson - Sean O’Brien; sean.obrien@agilent.com; Mobile: 281-352-5334.
Annual PM Request
1/13 KKelch- Sarah reached out asking to reschedule service for 1/20 between 9 and 11 am. I confirmed that works for us.
1/8 KKelch scheduled per logged email from Sarah
1/7 KKelch sent Sarah an email for scheduling
1/7/25 lcoonrod sent email to Sarah to confirm parts delivery.
***Zach is out on maternity leave. please contact Sarah, sdanekind@osypka-medtec.com***
location is asking when they can expect service.
way bill 887113239723 Delivered Tuesday, 12/16/25 at 10:28 AMSigned for by: L.Avato
way bill 887119060240 Delivered Tuesday, 12/16/25 at 10:28 AM Signed for by: L.Avato
way bill 887496628228 Delivered Tuesday, 12/30/25 at 10:07 AM Signed for by: L.Avato
12/16/25 lcoonrod part 643100634 has not shipped yet. expected date 01/07/2026
12/15/25 lcoonrod parts have not shipped yet.
🔧Work Performed
Arrived onsite. Met with POC Sarah.
Sarah led me to the unit in a room secluded from other processes.
Customer informed me that the unit was making a metal on metal noise on startup, but would go away.
Performed PM and replaced all parts sent to customer from Agilent.
⚠️Problem Description
Parts Prediction
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timestamp: 2025-11-11 09:10:37
670029096
VSFLDHIS
VSFLDCL
VSFLDOV
VSFLDDP
IDP3TS
643100634
____________________
Note
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timestamp: 2025-11-11 09:10:37
Once the quotation has been accepted, please create a service order and assign it to the service employee group 98004236.
Salesperson - Sean O’Brien; sean.obrien@agilent.com; Mobile: 281-352-5334.
Annual PM Request
From: sdanekind@osypka-medtec.com
To: kaitlyn.kelch@emsar.com
Cc: TSingh@osypka-medtec.com, SFontenot@osypka-medtec.com
Hi Kaitlyn,
Great, thanks for working with me on this! Can we do Jan 20th?
Thanks,Sarah From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Tuesday, January 13, 2026 11:28 AMTo: Sarah Danekind <sdanekind@osypka-medtec.com>Cc: Twinkle Singh <TSingh@osypka-medtec.com>; Sondra Fontenot <SFontenot@osypka-medtec.com>Subject: Re: 6008286468/WO-01326532 Ref{00DA.93zU:500VU.jZxWQ
From: sdanekind@osypka-medtec.com
To: kaitlyn.kelch@emsar.com
Cc: SFontenot@osypka-medtec.com, TSingh@osypka-medtec.com
Hi Kaitlyn,
Yes, that works for us. Is there anything else you need from our side for scheduling the service?
Thanks,Sarah From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Wednesday, January 7, 2026 3:05 PMTo: Sarah Danekind <sdanekind@osypka-medtec.com>Subject: Re: 6008286468/WO-01326532 Ref{00DA.93zU:500VU.jZxWQ} Yes, we could have him there on 2/3 between 9 and 11
From: kaitlyn.kelch@emsar.com
To: sdanekind@osypka-medtec.com
Hi Sarah,
We can have our technician, Curtis, there on 1/13 between 9 and 11 am if that works for you.
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this communication in error you are notified that disclosin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 5, 2026
To: zailes@osypka-medtec.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01326532Location: Osypka Medtec IncAddress: 1804 Skyway Dr Longmont, CO 80504Device: MY14090007Problem Description: Parts Prediction
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timesta
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 29, 2025
To: zailes@osypka-medtec.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01326532Location: Osypka Medtec IncAddress: 1804 Skyway Dr Longmont, CO 80504Device: MY14090007Problem Description: Parts Prediction
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timesta
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 22, 2025
To: zailes@osypka-medtec.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01326532Location: Osypka Medtec IncAddress: 1804 Skyway Dr Longmont, CO 80504Device: MY14090007Problem Description: Parts Prediction
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timesta
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 15, 2025
To: zailes@osypka-medtec.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01326532Location: Osypka Medtec IncAddress: 1804 Skyway Dr Longmont, CO 80504Device: MY14090007Problem Description: Parts Prediction
11/11/2025 10:10:44 WF-BATCH
Agent: PIERCEB Timesta
Jan 22, 2026 12:13pm
@MICHAEL MCNAMARA Please review the Labor work on 01/20 & 1/21, not sure if these are billable. Thank you.