Per email from Amgen, this is at the 1 Amgen address in CA, not in Cambridge, MA. Email has bee sent to Agilent.
Please assign to Jared Rappaport ARP to site is 17 miles. Zone 1
🔧Work Performed
Repaired Agilent Pump.
🔍Technician Findings
Following maintenance from PM SO 6008129077, a leak was observed at the pump Channel A outlet ball valve during pump testing, resulting in little to no system pressure. The Channel A outlet ball valve was replaced with a like-for-like part. After replacement, no leak was observed and normal system pressure was restored. Performed system pressure test, pump leak rate test, and valve test; all tests passed. Test results are documented under PM SO 6008129077.
⚠️Problem Description
15K
SYS-LC-1200
Repair
WO82242708:PUMP LEAKING
📄Description
1260 Binary Pump
Timeline
📞
▶
4
Case Linked Dec 15, 6:17 PM
Case Linked → Work Order Created → Status: Ready for Scheduling → Technician Assigned
📋
Work Order Created
Work Order:WO-01326679
Type:Repair
Priority:PC
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Leona Coonrod
Technician:Jared Rappaport
🔧
Status: Tech On Site by Jared RappaportDec 15, 6:29 PM
From:Assigned
To:Tech On Site
Duration in Previous:8m
🔩
Parts Added Dec 15, 7:20 PM
Type:Parts
Status:Open
Qty:1
⏱️
▶
2
Labor Added Dec 15, 7:26 PM
Labor Added → Status: Completed
✔️
Status: Completed by Jared Rappaport
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:57m, 0m
📄
Status: Ready to Bill by Hannah ShawDec 16, 1:21 PM
From:Closed
To:Ready to Bill
Duration in Previous:17h 54m
🚨14.0 business days
📨
▶
3
Status: Invoice Pending Jan 6, 4:26 PM
Status: Invoice Pending → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-250617
Bottlenecks
Ready to Bill
Duration: 13.7 business days (threshold: 1.0 business days)