Q-00030681
PQ needed on the following
WASHER GLASS SPINDLE UC
model: UCW-VA20001
Serial # 327069-W
Onsite contact name
Nathan Kuffel
Nathaniel.Kuffel@registech.com
Breakdown of the glassware we need to use: Volumetric Flasks (4 x 10mL, 4 x 100mL, 4 x 250mL), Beakers (4 x 50mL, 4 x 100mL, 4 x 250mL), Mobile Phase Bottles (4 x 100mL, 4 x 500mL, 4 x 1000mL).
1/9/2026 CRamen email from Peter : You can reach me on my cell at 312-451-1212. When Ronnie arrives, I’ll meet him in the front lobby to greet him.
12/22/25 RBerry- Received confirmation from Nathaniel Kuffel to reschedule for 1/20/26 with an arrival time between 8-10AM. See logged email.
12/22/25 RBerry- Spoke with LYoder via teams call and we agreed that if this WO can be rescheduled (not due until 1/30/26) we can then send Ronnie for the Midmark delivery on 12/30/25. Emailed Nathaniel Kuffel to reschedule for 1/20/26 with an arrival time between 8-10AM. Waiting for confirmation. See logged email.
12/22/25 RBerry- Received email from Nathaniel Kuffel confirming scheduled date of 12/30/25 with arrival time between 8-10AM. See logged email.
12/19/2025 CRamen Logged email requesting Tuesday 12/30/2025 with an arrival window between 8-10am. Placeholder set
12/18/2025 CRamen Logged email requesting Tuesday 12/30/2025 with an arrival window between 8-10am. Placeholder set
12/18/2025 CRamen before calling the POC put a call in to Ronnie to see how long this job will take as its a 12hr RT and needing to know labor estimate to schedule appropriately
12/17/25 RBerry- Sent teams message to LYoder stating: Lawrence Yoder WO-01326682- Avantor PQ due 1/30/26. I assume this is going to Ronnie correct? Per Alan the tools have shipped with an ETA of 12/18. Trying to confirm if tools are shipping to the site and if they have tracking information.
12/17/25 RBerry- Chattered: @Alan Adams Are parts shipping directly to the site? Do you have the tracking information?
🔧Work Performed
1/19/26
Traveled to site
1/20/26
Traveled to site
Completed PQ of dishwasher according to approved protocol
Ran three cycles (normal-2:30 hours; heavy-3:33 hours; daily 1:33 hours)
Completed protocol paperwork
Traveled from site
1/21/26
Traveled from site
Closed WO
🔍Technician Findings
Unit needed 2026 PQ
⚠️Problem Description
Q-00030681
PQ needed on the following
WASHER GLASS SPINDLE UC
model: UCW-VA20001
Serial # 327069-W
Onsite contact name
Nathan Kuffel
Nathaniel.Kuffel@registech.com
Breakdown of the glassware we need to use: Volumetric Flasks (4 x 10mL, 4 x 100mL, 4 x 250mL), Beakers (4 x 50mL, 4 x 100mL, 4 x 250mL), Mobile Phase Bottles (4 x 100mL, 4 x 500mL, 4 x 1000mL).
📄Description
Labconco Glassware Washers All Models
📧
Email:Re: EMSAR Request for service at Regis Technologies (Email to schedule service)
Completed Jan 9, 2026
From: peter.tessalee@registech.com
To: Nathaniel.Kuffel@registech.com, rhea.berry@emsar.com, cramen@emsar.com
Cc: greg.griffin@registech.com
Hello Rhea and Chuck,
You can reach me on my cell at 312-451-1212.
When Ronnie arrives, I’ll meet him in the front lobby to greet him.
Best regards,
PeterFrom: Nathaniel Kuffel <Nathaniel.Kuffel@registech.com>Sent: Friday, January 9, 2026 9:21 AMTo: Rhea Berry <rhea.berry@emsar.com>; Chuck Ramen <cramen@emsar.com>Cc: Greg Griffin <greg.griffin@r
📧
Email:RE: EMSAR Request for service at Regis Technologies (Email to schedule service)
Completed Dec 22, 2025
From: Nathaniel.Kuffel@registech.com
To: rhea.berry@emsar.com, cramen@emsar.com
Cc: greg.griffin@registech.com, peter.tessalee@registech.com
Hi Rhea, Yes, that date and time works for us as well. Thank you for confirming the change. Let me know if you have any other questions for me. Best, Nathan Kuffel From: Rhea Berry <rhea.berry@emsar.com> Sent: Monday, December 22, 2025 11:53 AMTo: Nathaniel Kuffel <Nathaniel.Kuffel@registech.com>; Chuck Ramen <cramen@emsar.com>Subject: Re: EMSAR Request
📧
Email:Re: EMSAR Request for service at Regis Technologies (Email to schedule service)
Completed Dec 22, 2025
From: rhea.berry@emsar.com
To: Nathaniel.Kuffel@registech.com, cramen@emsar.com
Hi Nathaniel,
I apologize, but we need to reschedule this service for January. We can have our technician, Ronnie Salone, onsite on 1/20/26 with an arrival time between 8-10AM. Does this date and time work for your facility?
Thank you,Rhea BerryAccount Service Coordinator937-365-7445rhea.berry@emsar.comwww.emsar.comThe information in this e-mail is confidential and may be legally privileged; it is intended so
📧
Email:RE: EMSAR Request for service at Regis Technologies (Email to schedule service)
Completed Dec 22, 2025
From: Nathaniel.Kuffel@registech.com
To: cramen@emsar.com
Hi Charles, Yes, that date and time works with us. Let me know if you need any more information from me. Best, Nathan KuffelResearch Scientist, Analytical DevelopmentRegis Technologies, Inc.8210 Austin AveMorton Grove, IL 60053Phone: (847) 967-6000Email: nathaniel.kuffel@registech.comhttps://registech.com Visit Esteve Contract Manufacturing From: Charles Ramen <cramen@emsar.com> Sent: Friday, December 19, 2025 1:55 PMTo: Nath
📧
Email: EMSAR Request for service at Regis Technologies (Email to schedule service)
Completed Dec 19, 2025
To: Nathaniel.Kuffel@registech.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Regis Technologies (Email to schedule service)
Body:
Hi Jonathan Miller,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Q-00030681
PQ needed on the following
WASHER GLASS SPINDLE UC
model: UCW-VA20001
Serial # 327069-W
Onsite contact name
Nathan Kuffel
Here’s the location information we have on file:
Location:
Regis Technologies
821
📧
Email:
Completed Dec 19, 2025
To:
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: [No subject]
Body:
Best Regards,
Chuck Ramen
EMSAR Senior Account Service Coordinator
816-608-2763 ext. 5186
Website: www.emsar.com
Email: cramen@emsar.com
📋
Outbound to +18887932300
Completed Dec 19, 2025
📋
Outbound to +18887932300
Completed Dec 19, 2025
📧
Email: EMSAR Request for service at Regis Technologies (Email to schedule service)
Completed Dec 18, 2025
To: jonathan.miller@avantorsciences.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Regis Technologies (Email to schedule service)
Body:
Hi Jonathan Miller,
I hope you’re doing well. I’m reaching out to schedule a service appointment for
PQ needed on the following
WASHER GLASS SPINDLE UC
model: UCW-VA20001
Serial # 327069-W
Onsite contact name
Nathan Kuffel
Here’s the location information we have on file:
Location:
Regis Technologies
8210 Aus
📧
Email:RE: Protocol drafted LS01326682
Completed Dec 18, 2025
From: Nathaniel.Kuffel@registech.com
To: alan.adams@emsar.com, greg.griffin@registech.com, peter.tessalee@registech.com
Cc: sherry.reich@emsar.com, aperry@emsar.com, ed.danek@emsar.com, chris.bakkemo@emsar.com, ronnie.salone@emsar.com, david.carvalho@emsar.com, lyoder@emsar.com, cramen@emsar.com
Hi Alan, The package arrived today and I placed it with all the glassware needed to perform the protocol. Let me know when to expect you on site. Best, Nathan Kuffel From: Alan Adams <alan.adams@emsa
Dec 16, 2025 8:30am
@Alan Adams
Hi Alan, created this WO mirroring previous WOs and sent to L2. Please let me know if anything needs updated.
Dec 16, 2025 11:26am
/WO-01326682 Protocol drafted and sent to customer for approval. Supplies are required to be shipped when scheduled.
Dec 18, 2025 10:55am
/WO-01326682 Glasswasher supplies DELIVERED Tracking Number
1Z0750RRNW30213092
Service
UPS Next Day Air Saver®
Shipped / Billed On
12/17/2025
Delivered On
12/18/2025 9:41 A.M.
Delivered To
MORTON GROVE, IL, US
Received By
ROB
Delivery Location
Reception
Jan 22, 2026 8:44am
/WO-01326682 Analysis and review complete, report uploaded and mailed to customer. From: Alan Adams
Sent: Thursday, January 22, 2026 7:44 AM
To: 'Nathaniel Kuffel' <Nathaniel.Kuffel@registech.com>; Greg Griffin <greg.griffin@registech.com>; Peter Tessalee <peter.tessalee@registech.com>
Cc: Ashley Perry <aperry@emsar.com>; Chris Bakkemo <chris.bakkemo@emsar.com>; Ronnie Salone <ronnie.salone@emsar.com>; David Carvalho <david.carvalho@emsar.com>; Lawrence Yoder <lyoder@emsar.com>; Chuck Ramen <cramen@emsar.com>
Subject: RE: Protocol drafted LS01326682
I have completed the review of the PQ data for the Glassware washer SN 327069-W and am happy to provide you an electronic version of the report for your preview. The qualification of the equipment was SUCCESSFUL and is complete with your signature and approval (page 5) of the EXECUTED Protocol which is mailed to you.
The report is shipped by UPS tracking number 1Z0750RRNY03665419 with expected delivery end of day Monday, Jan. 26.
Best Regards,
Alan K Adams
📅
WO-01326682 - PQ Only - SOL-101287 - Morton Grove - Regis Technologies
Jan 20, 2026 9:00am – 7:00pm
Work Order: WO-01326682
Account: AVANTOR SERVICES (FORMERLY VWR CATALYST)
Customer Case Number:
Location: Regis Technologies
Address: 8210 Austin Ave, Morton Grove, IL 60053
Manufacturer: Labconco
Model #: SOL-101287
Serial #: 327069-W
Contact Name: Jonathan Miller
Contact Phone: 888 793 2300
Conta
PDF
PV24-053_DW-0004 (1)
Dec 16, 2025
PDF
Regis Technology_Avantor PO 4517274322
Dec 16, 2025
PDF
PV24-053_DW-0004
Dec 16, 2025
PDF
Alcojet Detergent Lot 05251341 exp 05_27
Dec 16, 2025
PDF
Riboflavin COA _Lot_A0455174_retest 072826
Dec 16, 2025
PDF
LS01326682 Labconco Glasswasher 10002-858 PQ SN 327069-W
Dec 16, 2025
PDF
82-0049-01 Declaration of Conformity_UVSL-14P UV Lamp
Q-00030681
PQ needed on the following
WASHER GLASS SPINDLE UC
model: UCW-VA20001
Serial # 327069-W
Onsite contact name
Nathan Kuffel
Nathaniel.Kuffel@registech.com
Breakdown of the glassware we need to use: Volumetric Flasks (4 x 10mL, 4 x 100mL, 4 x 250mL), Beakers (4 x 50mL, 4 x
💬Case Comment
Internal Nov 25, 2025 11:14am
Quote has expired.
💬Case Comment
Internal Oct 20, 2025 4:29pm
Reached out to Alan to confirm we can service this unit.