Troubleshoot:
The iv pump did not alert us to the fact that the line was clamped above the pump, and reported that 250 ml had been given even though the line was clamped the entire time. Normally the pumps says “air in line” but it did not say that and did not alert at all.
Model: Practivet - PV1000
Model Type: Infusion Pump
Asset ID: 13027923
Site: Modern Animal Hospital - Modern Animal Clinic - CULV<https://www.ebiotrack.com/sites.php?sid=21290>
Serial #: 01166069
12/19/25 RBerry- LM with Angela Bustamante advising this is being added with other repair on Monday and asked if they wanted to schedule any earlier
12/19/25 RBerry- Per teams message from CDempsey: Michael Russell can go.
12/19/25 RBerry- Sent teams message to CDempsey stating: Craig Dempsey Michael Russell was supposed to travel to SoCal early next week to cover some inspections. The inspection never got back to me to confirm but we have 2 repairs at the same location out there for Modern Animal. Can we send him for those? Travel is 10 hours and 12 minutes round trip. Rene (HCP tech) is on PTO until the beginning of the year. If we send Michael Russell should we play his travel back home by ear based on what comes in for repairs? WO-01327401 and WO-01313088.
12/19/25 RBerry- Chattered: @Dylan Nakoff I will talk with the ASC about this one. The tech that is on the other repair is a Midmark trained tech and can't take this WO. I will see what we can work out to get the same technician onsite on Monday. I will keep you updated.
12/19/25 RBerry- Received chatter from DNakoff stating: Can we coordinate this one with WO-01313088 when we'll already be onsite Monday 12/22
🔧Work Performed
Performed a full calibration of the IV pump and conducted two comprehensive performance tests using the FlowTrax Infusion Pump Analyzer. Verified the operational of the air-in-line sensor to ensure accurate detection of air bubbles within the administration set.
🔍Technician Findings
the iv air line error code does not alert.
⚠️Problem Description
Troubleshoot:
The iv pump did not alert us to the fact that the line was clamped above the pump, and reported that 250 ml had been given even though the line was clamped the entire time. Normally the pumps says “air in line” but it did not say that and did not alert at all.
Model: Practivet - PV1000
Model Type: Infusion Pump
Asset ID: 13027923
Site: Modern Animal Hospital - Modern Animal Clinic - CULV
Serial #: 01166069 https://www.ebiotrack.com/workorder.php?wo=70483
📋
Outbound to +15628522888
Completed Dec 19, 2025
12/19/25 RBerry- LM with Angela Bustamante advising this is being added with other repair on Monday and asked if they wanted to schedule any earlier
Dec 19, 2025 12:25pm
@Rhea Berry @Stephanie Ramen
Can we coordinate this one with WO-01313088 when we'll already be onsite Monday 12/22
📅
WO-01327401 - Virtual Tech - Field Repair - Culver City - Modern Animal Clinic - CULV
Dec 22, 2025 5:00pm – 6:00pm
Work Order: WO-01327401
Account: Modern Animal Hospital
Customer Case Number:
Location: Modern Animal Clinic - CULV
Address: 10023 Jefferson Blvd, Culver City, CA 90232
Manufacturer:
Model #:
Serial #:
Contact Name: Angela Bustamante
Contact Phone: 5628522888
Contact Email: angela.bustamante@mod