Please assign to Jared Rappaport
ARP to site is 17 miles. Zone 1
🔧Work Performed
Repaired pump.
🔍Technician Findings
As found, a purge valve leak was observed. Pump maintenance per PM SO 6008203211 resolved the leak. System operation was verified with a pressure test and leak test at the pump outlet; both tests passed (see attached).
⚠️Problem Description
15K
SYS-LC-1200
Repair
WO82293527:LEAK OBSERVED IN BINPUMP
📄Description
1200 Series Binary Pump
📞Call Description
DEC 2025 LC REPAIR
Timeline
📞
▶
4
Case Linked Dec 23, 11:44 AM
Case Linked → Work Order Created → Status: Ready for Scheduling → Technician Assigned
📋
Work Order Created
Work Order:WO-01327786
Type:Repair
Priority:PC
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Leona Coonrod
Technician:a0hVU000000hjebYAA, Jared Rappaport
🔧
Status: Tech On Site by Jared RappaportDec 23, 1:12 PM
From:Assigned
To:Tech On Site
Duration in Previous:1h 26m
⏱️
2x Labor Added Dec 23, 1:30 PM
Type:Labor, Travel
Status:Open
Qty:0.5, 17
⏱️
▶
2
Labor Added Dec 23, 1:44 PM
Labor Added → Status: Completed
✔️
Status: Completed by Jared Rappaport
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:32m, 0m
📄
Status: Ready to Bill by Hannah ShawDec 23, 4:03 PM
From:Closed
To:Ready to Bill
Duration in Previous:2h 17m
⚠️9.0 business days
📨
▶
3
Status: Invoice Pending Jan 6, 4:26 PM
Status: Invoice Pending → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-250617
Bottlenecks
Ready to Bill
Duration: 8.4 business days (threshold: 1.0 business days)