12/26 MOwens Marcie replied back that 12/31 in the morning works to schedule the inspection.
12/26 MOwens sent email to Marcie to schedule the inspection next week.
12/26/25 SReich - Case 00554205 was for site 25490, per Megan Allen, that needed cancelled and we are to use this site. Transferred notes from case.
🔧Work Performed
Performed annual equipment inspection 30 pcs . worked with staff to find all equipment
🔍Technician Findings
Checked in with staff for inspection of devices
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
25 pieces
https://www.ebiotrack.com/inspection.php?iid=32108
📧
Email:RE: NSTITUTE OF FEMALE PELVIC MEDICINE North Wales Equipment Inspection
Completed Dec 26, 2025
From: mowens@emsar.com
To: Marcie.Taff@axiawh.com
Pero will arrive there closer to 10am on 12/31.
Thanks
Melissa
From: Marcie Taff <Marcie.Taff@axiawh.com>
Sent: Friday, December 26, 2025 2:22 PM
To: Melissa Owens <mowens@emsar.com>
Subject: Re: NSTITUTE OF FEMALE PELVIC MEDICINE North Wales Equipment Inspection
Hi Melissa,
Yes 12/31 am works for the North Wales location. Please let me know what time the technician will arrive that day.
Thank you very
📧
Email:NSTITUTE OF FEMALE PELVIC MEDICINE North Wales Equipment Inspection
Completed Dec 26, 2025
From: mowens@emsar.com
To: marcie.taff@axiawh.com
Marcie
I also have the inspection work order for this location. Can we schedule the visit on 12/31 in the morning?
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc> <http://twitter.com/emsarinc> <http://www.linkedin.com/company/emsar---equipment-management-ser
📅
WO-01328140 - Inspection - North Wales - INSTITUTE OF FEMALE PELVIC MEDICINE
Dec 31, 2025 10:00am – 2:00pm
Work Order: WO-01328140
Account: Regional Women’s Health Management, LLC
Customer Case Number:
Location: INSTITUTE OF FEMALE PELVIC MEDICINE
Address: 1010 Horsham Rd #101, North Wales, PA 19454
Manufacturer:
Model #:
Serial #:
Contact Name: Marcie Taff
Contact Phone: 610-435-9575
Contact Email
Timeline
📞
▶
2
Case Linked Dec 26, 11:24 AM
Case Linked → Work Order Created
📋
Work Order Created
Work Order:WO-01328140
Type:Inspection
Priority:PSM
📅
▶
3
Status: Ready for Scheduling Dec 26, 11:31 AM
Status: Ready for Scheduling → Technician Assigned → Status: Assigned
👷
Technician Assigned by Melissa Owens
Technician:Pero Popovic
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:3m
🗓️
▶
2
Status: Scheduled Dec 26, 2:28 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-12-31T15:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Pero PopovicDec 31, 9:03 AM
From:Scheduled
To:Tech On Site
Duration in Previous:4d 18h
⏱️
2x Labor Added Dec 31, 9:11 AM
Type:Labor, Travel
Status:Open
Qty:1.75, 94
⏱️
▶
2
Labor Added Dec 31, 2:05 PM
Labor Added → Status: Completed
✔️
Status: Completed by Pero Popovic
From:Tech On Site
To:Completed
Duration in Previous:5h 2m
⏱️
▶
2
2x Labor Added Dec 31, 6:50 PM
2x Labor Added → Status: Closed
🏁
Status: Closed by Pero Popovic
From:Completed
To:Closed
Duration in Previous:4h 45m
⏳1.6 business days
📄
▶
2
Status: Ready to Bill Jan 2, 2:42 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created Jan 2, 5:11 PM
Invoice Number:SM-250409
Bottlenecks
Scheduled
Duration: 3.6 business days (threshold: 2.0 business days)
Exceeded by 1.6 business days
Closed
Duration: 1.0 business days (threshold: 1.0 business days)