1/30 MOwens Sent reply to schedule the inspection for Wed. 2/18 between 9am-12:30pm
1/29 MOwens Shonnel Atkins replied back that he is the POC for this location as well as Prince George. He said any day between Tue-Thurs works to schedule.
1/28 MOwens Sent email to Stacey McCoy asking for good dates in Feb. to schedule the inspection visit.
🔧Work Performed
2-18-26 CTM - Performed Annual Inspection on all medical equipment located . Total of 63 piece inspected. ALL PASS. Notified POC Shonnel Atkins of findings and completion .
🔍Technician Findings
2-18-26 CTM - Perform Annual Inspection on all medical equipment located . Notify POC Shonnel Atkins of findings and completion .
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
66 pcs
https://www.ebiotrack.com/inspection.php?iid=32206
From: mowens@emsar.com
To: Shonnel.Atkins@hcahealthcare.com
Cc: Alycia.Bynoe@hcahealthcare.com, JaKasia.Bullock@hcahealthcare.com
Ok. My tech Chris Morning will see you on Wed. 2/18 at the Chester location first around 9am. Then he will go to Prince George in the afternoon.
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📧
Email:CareNow- Chester VA Annual Tagged Equipment Inspection
Completed Jan 28, 2026
From: mowens@emsar.com
To: stacey.mccoy2@hcahealthcare.com
Stacey
It is time again in Feb. To schedule the annual inspection on the tagged medical equipment at this location. What days during the week work the best for you to schedule the visit?
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
Work Order: WO-01328391
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow- Chester #22681
Address: 11380 Iron Creek Rd, Chester, VA 23831
Manufacturer:
Model #:
Serial #:
Contact Name: Stacey McCoy
Contact Phone:
Contact Email: stacey.mccoy2@hcahealthcare.com
Due Date: 2/27/2026
Timeline
📞
Case Linked Dec 30, 6:00 AM
Case Number:00554846
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 30, 11:00 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Jan 2, 3:39 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:3d 4h
🚨20.0 business days
🗓️
▶
2
Status: Scheduled Jan 30, 2:15 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-02-18T14:00:00.000+0000
🚨13.0 business days
🔧
Status: Tech On Site by Christopher MorningFeb 18, 8:29 AM
From:Scheduled
To:Tech On Site
Duration in Previous:18d 18h
⏱️
2x Labor Added Feb 18, 8:34 AM
Type:Labor, Travel
Status:Open
Qty:3, 147
⏱️
▶
2
Labor Added Feb 18, 10:51 AM
Labor Added → Status: Completed
✔️
Status: Completed by Christopher Morning
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2h 22m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Feb 20, 12:09 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created Feb 20, 1:40 PM
Invoice Number:SM-254589
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Assigned
Duration: 19.4 business days (threshold: 4.0 business hours)
Exceeded by 18.9 business days
Scheduled
Duration: 12.6 business days (threshold: 2.0 business days)
Exceeded by 10.6 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)